Nothing

Staff were amazing, so friendly, attentive, accommodating, and just so proactive to make your trip th emost amazing experience. The location is great for the smaller Myoko resorts, and even has its own run, which is very beginner and family friendly. Lots of free parking, equipment storage, and rooms very very generous. We took the options of having our meals included and they were excellent Japanese-style meals that were adapted to our groups dietary requirements and very plentiful, healthy and interesting.

Stayed in February 2025

Staff incredible !

Stayed in March 2025

The toilet in our room has smell!

The room is big and bright. Food for breakfast and dinner is very good and delicious. Staff are friendly, very great that there is a Chinese staff and he helped us a lot!

Stayed in January 2025

Great value with good food. Room and Onsen is clean.

Stayed in February 2025

Great hotel with friendly and helpful staff and amazing views from the room. The ski run next to the hotel is beginner only but you can walk easily to seki onsen area which has more advanced terrain.

Stayed in February 2025

1. Breakfast setup has congestion 2. Hotel is situated upslope. During winter, road can be icy. Our car has winter tyres, but still got stuck.

Everything is great. Onsen and views from the window is good

Stayed in February 2025

The quality of the ski rental equipment were sub par but also explains the lower cost. The public bath was slightly old and simple, but we appreciated the additional amenities provided.

Considering the price, the stat was comfortable and really well worth it! The food was excellent and the breakfast spread was very satisfying.

Stayed in January 2025

Not having a shower in the room and tatami room is a bit small to fit 3 people.

Japanese style buffet breakfast is fantastic with japanese rice ball counter, good selection of hot dishes, very fresh salad bar, cold soba noodle, egg & rice, crossiant and selection of coffee, tea to local yohurt drink. Kaiseki dinner was better than expected with unlimited refill of rice and miso soup, they also offer sake tasting sets. Public bath has plenty of shower slot, even in the peak hours there is no waiting.

Stayed in February 2025

The Japanese beds were hard.

The food was really good. The rooms were large. Close to the ski fields.

Stayed in February 2025

The bedding for tatami was a bit thin. Would be better if the pillows were firmer.

The scenery around the hotel is fantastic. Love the amenities provided in the onsen. Availability of paid washing machine n dryer was useful.

Stayed in February 2025

Everything was great.

The room was very big and super clean. The view from the room was 😍 The food was absolutely amazing and we enjoyed the dinner at the restaurant. They served so many beautiful dishes. It exceed our expectations. Everything was more than delicious. We enjoyed the onsen on site. The shared bathroom had even more things that you need. They thought about every detail. The staff was super friendly and helped us with transport information. We will be back for sure!

Stayed in January 2025

Fantastic value for money traditional Japanese friendly hospitality and delicious Japanese food. A short drive to brilliant snow fields including Seki run by mum and dad.

Stayed in January 2025

I can’t open the window . What if there’s a fire?

Staff Food Location

Stayed in February 2025

The food was not as good as last year’s. No more regular bread/jam/ butter or scrambled eggs for breakfast. Also the dinner, the raw fish/ seafood was not always the freshest tasting.

Great service, comfortable, clean rooms, lovely onsen, ski rentals and ski in/out location

Stayed in February 2025

limited food in daytime (lunch)

Value for money, fair distance from ski resorts and convenient stores, just 15mins away from most places

Stayed in January 2025

The shuttle bus needs a few more trips to Myoko during the day, 2 is not enough.

Ski in ski out was good, especially if you were a beginner. Clean, staff are very helpful.

Stayed in January 2025

Very traditional

Stayed in January 2025

Unless you have a car the location isn't great to access the main ski fields in Myoko, great for Seki Onsen ski field.

Close and easy access to Seki Onsen skifield, access via the flat learners slope out the back of hotel, then a 5min walk to the Seki for deep pow skiing. Gourmet Japanese dinners which was perfect for my wife and myself but our Kids couldn't eat it due to their Western taste. Really nice facilities and onsen with Sauna.

Stayed in January 2025

Perfect for skiing , Staff are so helpful , food is yummy.

Stayed in January 2025

None

Well established hotel with right level of facilities and services. Onsen was excellent. Ski facility is better than expectation for beginner like me. Enjoy the ski activity a lot. Breakfast has plenty of local variety - and very delicious. Dinner was excellent with different type of dishes - excellent Sake as well. Services was so friendly, helpful and felt so welcoming. A plus to have the laundry services.

Stayed in December 2024

Nothing

Nice hotel..public bath is good.. Staff friendly.

Stayed in November 2024

no open air onsen

Room is spacious and newly renovated .

Stayed in March 2024

Nothing

Immaculately clean and excellent, friendly service. The staff goes out of their way to accommodate our needs, even arranging for ski instructors for our kids when there usually aren’t ski lessons during the week. The food was so delicious! The buffet breakfast and special nightly dinners were such treats. We felt like royalties! The Onsens were clean and calming. We had a wonderful time and would definitely return if our travels bring us back to Myoko. Many thanks to all the staff who made our trip so memorable. We wish you all the best!

Stayed in February 2024

The Onsen is very small. The family room is pretty old but it has a bathroom inside. The double rooms is nicer but there was no bathroom.

It is one of the best ski resorts for beginner. The slope is a good challenge for newbies and the lift ticket is cheap and not crowded at all. I can get to snowboarding right in the back of the hotel. I would recommend it for families with elderly and kids. The dinner is included and it is very good and delicious.

Stayed in February 2024