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Reviews of Kyoto Garden Palace 3 stars

602-0912 Kyoto, Kyoto, Kamigyo-ku Karasuma-dori Shimochojya-machi-agaru Tatsumae 605 , Japan

#555 of 699 hotels in Kyoto

Guests' Choice

Review score

Based on 194 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very helpful staff, clean and cosy
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Please supply high quality hair dryer, iron and phone charging port.

    Stayed in September 2025

  • Reviewed: 6 July 2025

    8.0
    Good
    • Business trip
    • Couple
    • Small Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old building so need to repair few things

    Location and parking

    Stayed in June 2025

  • Reviewed: 21 June 2025

    7.0
    Lovely old school modern Japanese hotel by the imperial gardens.
    • Business trip
    • Family with young children
    • Small Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room and decor could use some updates. Unit bath is pretty small.

    The staff were very nice and efficient. The breakfast room is lovely and food is delicious. The location is fabulous (you need to walk a bit from the subway, but doable, along with being an easy spot for walking, taxi, etc. Also has parking). With jet lag an early morning walk in the green park is so great. Nice old school moderate Japanese hotel.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nice and quiet and nice neighborhood

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room - Smoking
    • Stayed 1 night

    I expected a slightly larger room for this price and location.

    A solid, well-established hotel. Quiet location next to a garden with blooming cherry blossoms. Hearty breakfast

    Stayed in April 2025

  • Reviewed: 27 April 2025

    8.0
    Nice hotel, good location, lovely staff
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was not able to control the air con as the room had central heating and was too hot. Was able to turn it off in the room but it was still warm. Not able to stream to TV, only public TV available.

    Clean rooms, professional staff, nice luggage storage area. Location is good but a little bit of a walk to food places. We were able to walk all around Kyoto from here. Lots of room to sit outside you room.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    quiet and restful
    • Business trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights

    I liked the fact that the hotel did not feel overcrowded. Good bed and pillows.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice and peaceful hotel

    Stayed in April 2025

  • Reviewed: 19 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 1 night

    a rate with breakfast included would have been great...

    great location

    Stayed in February 2025

  • Reviewed: 31 December 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 4 nights

    The rooms are comfortable and clean. It is nice to have an onsen in the hotel. The personnel is very kind and always available. The hotel is next to the campus and several restaurants are nearby.

    Stayed in November 2024

  • Reviewed: 16 November 2024

    9.0
    Great stay in Kyoto
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Efficient, courteous staff. Great room with comfortable bed and excellent bathroom amenities. Great location across the street from Kyoto National Garden and close to subway stations, coffee and restaurants.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    8.0
    Good value for a small hotel room in Kyoto for a short stay.
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room was small, but it was what we expected. With only a kettle, instant coffee was option. It’s nice to have brewed coffee available.

    Parking staff was amazing at directing the cars. Overall, staff was great. Good location.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    8.0
    Lovely hotel but not that central and no laundry
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There’s no on-site laundry service, and the nearest coin laundry is quite far away. It’s also not really near any major train stations (my bad for not checking more closely)

    The room was a good size for a Japanese double room, and the staff were friendly and helpful (they spoke good English)

    Stayed in November 2024

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Small Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no restaurants or cafes near. It is far from central Kyoto or the Gion. As the nearest subway station is at a distance of 800m, it looks too expensive.

    It is a goog Hotel with big and comfortable rooms located in front of the Imperial Palace.

    Stayed in October 2024

  • Reviewed: 3 November 2024

    7.0
    10mins of walk to reach a subway. No market around. Good for a walk to the park if the weather is good.
    • Business trip
    • Solo traveller
    • Small Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1) Wifi- very very slow. 2) no heating at night (not sure they don’t do the heating in the middle of the winter. But in early November, when it rains heavily, they said they don’t have heating. 3) dusty - they don’t see the dust on the wall. Very dusty and dirty (photo included)

    Quiet! Quiet!! Close to the park

    Stayed in November 2024

  • Reviewed: 27 October 2024

    9.0
    Great spot in good location.
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My only issue is they allow smokers so sometimes the only room you can get is one. Atmosphere a bit of as smell clings but love the place enough to put up with it.

    This is third time I have stayed over 15 years. Has been an upgrade of facilities since trip 6 years ago.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Good place to stay, nice location, excellent service
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    This is a convenient place to stay

    Stayed in October 2024

  • Reviewed: 12 September 2024

    9.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was no such a thing

    I arrived one hour before the Check-in time but they allowed to check-in earlier. The location is perfect near the imperial park and palace. I had a nice and clean room,and a good stay.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 6 nights

    Convenient location on the metro line, opposite to a large quiet park. Very good value for money.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    We were attending a conference so only had breakfast there. one night we were going to eat dinner tn
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 6 nights

    Room great Breakfast (we only had the Japanese option) was a little bit too similar day to day - actually very little variation. And when there was salmon - watch out for the bones.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Generally excellent.
    • Business trip
    • Solo traveller
    • Small Double Room - Non-Smoking
    • Stayed 4 nights

    I wanted the lighter option but didn't get it. Maybe there was a communication problem.

    Breakfast was not included in my room tariff. I paid for one morning's breakfast. I think it is quite overpriced. A lighter and cheaper option would be a good idea.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    I wouldn't hesitate to stay there again.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights

    I think the hotel was exceptional value for money.

    The room was clean and comfortable and had an attached bathroom with a great shower. The breakfast was good. The hotel is about a five minute walk from two subway stations. It is quiet.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights

    It's so far from everything else. Subway station is very far. Staff are not the most friendly compared to other hotels in Japan that I've stayed at. Hotel is very old and needs updating. The room had a musty smell and the carpet was dusty. There are no convenient dining options nearby.

    I loved that it's conveniently located in front of the Imperial Palace

    Stayed in April 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff are awsome

    Stayed in June 2024

Showing 1 – 25

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