Nothing

Very helpful staff and good location

Stayed in June 2025

A few minor rules being non-practical such as not being able to take the orange juice from the breakfast to the smoking area even if you’d take the glass back in 5 minutes. Our room had only 1 photo online and I think it deserves to be shown better, we got lucky to choose it

Decor was like a museum while you walked around the halls. The onsen in our room was amazing. The room decor was very japanese and the kimonos they gave us to use while we were there were the most comfortable kimonos I’ve tried. Entertainmant floor was a nice surprise. 11/10 would go again

Stayed in May 2025

Stayed here for just one night. It was a great location, an easy walk to the temple, restaurants and shops. The buffet breakfast was great! Its an old hotel but all the rooms had been upgraded.

Stayed in May 2025

The "old" part of the hotel is getting dated and can use a bit of refurbishment

Friendly staff, good breakfast, large room

Stayed in March 2025

Onsen can be seen through unfinished blind from outside.

Plenty of parking slots. Nice private onsen.

Stayed in February 2025

the dinner and breakfast were so so and not impressive.

Stayed in December 2024

Dinner at single room but staff service is not good enough. Food is delicious especially the beef sukiyaki and sasumi.

nearby 表參道 and 金刀比羅官。Hotel car parking lot is large.

Stayed in November 2024

Somewhat outdated sixties feeling with touring cars loading off slow new guests. Pretty disgusting dirt behind the toilet seat.

Superb private dinner, spacious room, ample parking space, very friendly staff.

Stayed in October 2024

I suggest the hotel to improve the lighting of gustrooms in 讚水館

Great location for having a tour in Kotohira. Rich breakfast. They offerred kinds of local specialties. I enjoyed the udon, mixed sallad, and Tofu very much. The onsen was refreshing and well maintained.

Stayed in July 2024

Everything was nice. The dinners were excellent. The breakfast buffet was a good one but I would prefer to not have a buffet and just have a meal in a private room like at dinner. The staff were all very helpful and kind. Rooms were nice and clean but pretty average.

Stayed in June 2024

The food was sublime - 9 to 12 small plates for each meal. The staff was very kind and helpful. The rock onsen on the roof was lovely with a view on the mountains.

Stayed in May 2024

I was very happy.

Our room was big enough for at least six people. It was very comfortable and spacious for the two of us. We had a room that was partly traditional but with an area that had two western beds. The hotel has a big parking lot and it is in a great location

Stayed in April 2024

We travel in Japan for a month. Compare to other expensive onsen, this one is less personal

Our room had the small onsen, it was really pleasant. Very good location, closed to JR and all attractions. Good dinner

Stayed in May 2024

Japanese people are known for over-the-top politeness. Well that wasn't the case here. Maybe it as a language problem, but I found the male front desk staff to seem a little tired of foreigners, maybe. There are a ton of facilities, but this is a mega-hotel, without a doubt. There was even an entire middle school there the night that I was there. It's not a traditional Japanese inn. If the Kadan had been available during my visit, I might have chosen that.

Wonderful optional in-room rotenburo, excellent breakfast, many facilities. Beautiful decor and interesting art in many public areas.

Stayed in May 2024

Kotosankaku looked charming in the pictures but it is really a behemoth covering several buildings and an eyesore in the neighborhood. Enormous, impersonal. High priced with little personal comforts. Buffet breakfast was good but very crowded. Kotohira was disappointing, overrun by tourists, souvenir shops, bit of a honky tonk. Except for the Shiseido lounge at about 600+ steps up the mountain - a welcome break for a great affogatto.

The best thing about Kotosankaku is the private open air onsen in the room with a great mountain view. Special praise for the front desk manager Kenji Tanaka who made us feel very welcome.

Stayed in April 2024

Getting old facility in the older wing. Bathroom of the room needs serious renovation soon.

Car park is so big that allowed to stay my car after check out while Konpira shrine visit, also the free umbrella hire which is very solid and even able to use as the climbing stick. Close to the main gate of the shrine to walk up.

Stayed in April 2024

The baths were extremely nice and relaxing. The staff was extremely helpful also.

Stayed in January 2024

Nothing in particular

The room was big and the location was convenient. The onsen is opened until 0000 so can have a good bath even come back to the hotel late. The hotel also include breakfast which was ok.

Stayed in December 2023

Nothing

Spacious room, hot springs and breakfast buffet

Stayed in January 2024

Rooms/beds a bit outdated. Not so clean.

The rooms are older/outdated (stained carpets etc) but the location is fantastic. The dinner and breakfast were FANTASTIC.

Stayed in November 2023

Room, Pick-up service, Amenities

Stayed in November 2023

Nil

Very big parking lot. Nice onsen. Delicious food.

Stayed in September 2023

No option to use roof top onsen unless stayed at the newer unit. should allow for a fee.

Beautiful property. Nice Public Onsen. Quiet Mountain view. Grand Lobby, Extensive Souvenir Shop. Deep Fried Minos are delicious with beer!

Stayed in April 2023

Great varieties of options for breakfast, both Japanese and western style. Lovey view of mountains from the room. Onsen was superb, sauna and cold bath was available as well. Fantastic location , walkable distance from Konpirasan. Had a nice and relaxing stay at this Ryokan.

Stayed in December 2022