Reviews of Kobe Sannomiya Tokyu REI Hotel 3 stars
651-0096 Hyogo, Kobe, Chuo-ku Kumoidori 6-1-5, Japan
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was clean & a resible size. The breakfast was very good.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Breakfast is so good. Process of check in and check out flow smooth. The staff are dedicated to providing good advice and service. Highly recommend property
The day i stay, around hotel have site construction hard to find the entrance of the hotel. In the room has a lot of dust, Fortunately, the room has an air purifier.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified review50m from inter city bus terminal, excellent location
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewNear the Sannomiya subway, serviced-mind staff.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewLoved the location a price but they only run the heat in the spring and you can’t open the window. They were kind enough to bring me a fan but it still got hot in the room.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in December 2024
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewLocation
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewOverall the hotel is good, nothing exceptional but I can't complain about anything
Everything is fine but everything could be improved. Like almost all hotels in Japan, you pay 30 euros or 100 the room is the same, the bathroom is the same, the breakfast is the same
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to seeing you again.
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewcleaness
poor wifi access
Thank you very much for using Kobe Sannomiya Tokyu REI Hotel. However, we deeply apologize for the inconvenience caused regarding Wi-Fi connection. . All of our staff members look forward to your continued support and hope that you will continue to use Kobe Sannomiya Tokyu REI Hotel again.
Thank you very much for using Kobe Sannomiya Tokyu REI Hotel. However, we deeply apologize for the inconvenience caused regarding Wi-Fi connection. . All of our staff members look forward to your continued support and hope that you will con… Show more
Reviewed: 17 July 2024 · Stayed in June 2024
Verified reviewThe location was super. Next to JR Sannnomiya, Hanshin Railway and also Hankyu Railway. The convenience store was next to the hotel. Also though it is near the station, surprigingly it was quiet. Many restautants and cafes near by.
I booked a double room, The review said it was quite large but to our surprise, the bed was put on the wall one side. It was very uncomfortable for two person sleeping in one bed as on the wall side, you can't get off the bed wihtout disturbing the other. Twin room was too small for us with a bit of luggage. So we moved the bed and rearranged the layout with hotel permission and it was OK. for 11 nights stay, it was no other way.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We would also like to express our sincere gratitude for your valuable feedback in filling out our questionnaire. We believe that one of the strengths of our hotel is its convenient location from the station, so we are very pleased that you were satisfied with your stay. We also thank you for your feedback regarding the placement of the bed in the double room. We will take this into consideration in the future. We look forward to welcoming you back to stay with us again.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We would also like to express our sincere gratitude for your valuable feedback in filling out our questionnaire. We believe that one of the strengths of our hotel is its con… Show more
Reviewed: 11 June 2024 · Stayed in May 2024
Verified reviewLocation
Prefer shower stall to bath tub in the small toilet.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to using you again.
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewIt was so convenient to everything. Bus stop from KiX, Sannomiya Station. Lawson and Daiei were next door.
The room was tiny.
Thank you very much for staying at Kobe Sannomiya Tokyu REI Hotel. We look forward to using you again.
Reviewed: 5 May 2024 · Stayed in April 2024
Verified reviewReviewed: 6 April 2024 · Stayed in April 2024
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewSuperb location
Pillow too soft
Thank you very much for staying Kobe Sannomiya Tokyu REI Hotel. There are two types of pillows available the pillow provided in the room and a hard pillow, so please ask the staff if you would like one.
Reviewed: 9 January 2024 · Stayed in December 2023
Verified reviewVery good, wide range of items readily available to cover most tastes
Reviewed: 19 December 2023 · Stayed in December 2023
Verified review