650-0041 Hyogo, Kobe, Chuo-Ku, Shinkocho1-1, Japan
#14 of 140 hotels in Kobe
Guests' ChoiceBased on 39 hotel reviews
9.1Cleanliness
9.8
Comfort
9.7
Location
8.9
Facilities
9.5
Staff
9.3
Value for money
8.8
Free Wifi
7.1
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Showing 1 - 25
Reviewed: June 1, 2025
Nicole
GermanyThe price only allows to stay a couple of days :o(
The price is high, but you can expect a lot. The hotel rooms were great. You could choose if you prefer to sleep in big comfy western beds or prefered a Japanese futon instead (there were two rooms, so enough space to get the futons out). Maybe prepare a bit in advance, so that you know what´s going on, because the English introduction at reception is a bit shorter than the Japanese one, but the staff is always really helpful and can answer your questions. Breakfast and diner were both included and were fantastic. The sushi cook in the evening was so helpful and we tried 2-3 different sort of fish we never had before. And all the other dishes were great, too. Don´t forget to stop in time, so that there is still room for dessert ;o) The onsen on the roof is wonderful. You have an excellent night view and can see the beautiful harbour area. There is an onsen for women and one for men. First there is a big room where you undress and put your clothes in little baskets. Then there is a shower room followed by a pool, a whirlpool and the lovely onsen. And if you want to spend around 200 Yen extra, don´t forget to visit the room with the massage chairs. They are amazing.
Stayed in April 2025
Reviewed: May 27, 2025
Jennifer
United StatesThe upper level Onsen had potential to be better. The outdoor portion just had a hottub and the rest was closed. However, since they did have the amazing ground level Onsen, that wasn't too inconvenient.
The property was beautiful and we loved exploring Kobe! The lower level Onsen was fantastic!
Stayed in April 2025
Reviewed: March 11, 2025
Stella
AustraliaHot springs bath
Nice buffet dinner and breakfast
Stayed in March 2025
Reviewed: March 1, 2025
Prasert
ThailandGood view is subject to availability.
Plenty of parking spaces. Excellent dinner.
Stayed in February 2025
Reviewed: January 4, 2025
Mr
SingaporeBreakfast and dinner is excellent!! Location is superb!!
Stayed in December 2024
Reviewed: October 2, 2024
Andy
CanadaMeals were excellent. It was the best buffet I've had. It was easy to get to the downtown district of Kobe and a bonus that it was easy access to the airport limosine bus to get to kansai
Stayed in September 2024
Reviewed: August 8, 2024
Mihai
CanadaCharging for the patio beds at the pool was something very cheap. Also we wanted to order the food at the pool but we were asked to pay for the chairs . That was the reason we did not order the food as we do not want to stand while eating. Being able to book the room through website was no problem, but upon arrival to find out that the price is for one person was a big surprise.
The breakfast and dinner was fantastic. Gorgeous views from the room. Having english speaking front desk attendant coming to our suite to explain everything about the hotel since we speak english was very nice touch.
Stayed in August 2024
Reviewed: June 10, 2024
Teruko
AustraliaMeals Public bath
Stayed in May 2024
Reviewed: February 18, 2024
Lok
Hong KongThe breakfast was mainly Japanese style, so limited choices and was the same every day. The dinner was buffet and Japanese style too, more choices. However it was the same every day and as we stayed for 3 nights, it’s a bit boring.
Onsen is good, room is modern Japanese style new and clean. Swimming pool the water is 28 degrees and can enjoy swimming even during winter / only 7 degrees outdoor.
Stayed in February 2024
Reviewed: October 24, 2023
Sai
Hong Kongit's hard to find one area that I don't like. Perhaps the room package can be flexible to allow gurst to choose meal options. Also the shuttle bus on returning to sannomiya station can have final drop off at the pick up point.
Location is unique with wide 180 degree Seaview and a quiet area of the Kobe port. Free shuttle bus is convenient. The hotel is very well maintained, room is comfortable, nicely decored and in good size with a balcony. Onsen is well designed and clean. The room package is inclusive of two meals which are of good quality. The garden area just in front of the hotel is very relaxing too.
Stayed in October 2023
Reviewed: September 2, 2023
Pauly
Hong KongThe dinner and the breakfast are extraordinarily delicious.
Stayed in July 2023
Reviewed: August 25, 2023
Stephen
SingaporeVery fresh , modern , high class
Stayed in August 2023
Reviewed: August 9, 2023
Samuel
SingaporeThe pool and deliciuous breakfast and dinner. Place also has timely bus to take us to city center and back.
Stayed in June 2023
Reviewed: June 24, 2023
Kim
Hong KongHow about more frequent shuttle bus ?
Very good Onsen. Comfortable stay !
Stayed in April 2023
Reviewed: June 16, 2023
Ming
United StatesGood breakfast
Stayed in May 2023
Reviewed: February 21, 2023
Gael
United Stateselegant and comfortable- the onsen was exceptional.
Stayed in February 2023
Reviewed: December 25, 2022
Hoi
Hong Kongno
the comfy and simple Japanese design
Stayed in December 2022
Reviewed: November 7, 2022
Sui
Hong KongWonderful buffet dinner and high quality of food with an amazing night view.
Stayed in November 2022
Reviewed: July 3, 2025
John
AustraliaRestaurant atmosphere and limited selection of food, limited amenities, staff ok but not particularly helpful or friendly.
Nice room but it should be nice at $1200 a night.
Stayed in July 2025
Reviewed: December 28, 2023
Zhi
ChinaThe room is defined as sea view room, so great sea view was expected highly, but actually saw a very big construction site out of the terrace, very disappointed
Onsen and room facility good, dinner and breakfast good
Stayed in December 2023
Reviewed: August 25, 2025
Anonymous
ThailandNothing. If a food tags on the buffet line can included in English words. It would be good for tourists who know less Japanese language like me.
Very clean and comfortable decorative. Good quality of amenities . Love the ONSEN in the hotel. Polite staffs. Beautiful view as well.
Stayed in August 2025
Reviewed: July 30, 2025
Maria
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: June 29, 2025
Dagmara
PolandThere are no comments available for this review
Stayed in June 2025
Reviewed: October 3, 2024
Hoang
Czech RepublicThere are no comments available for this review
Stayed in October 2024
Showing 1 - 25
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