522-0083 Shiga, Hikone, Kawara 2-7-10, Japan
#4 of 27 hotels in Hikone
Guests' ChoiceBased on 45 hotel reviews
9.0Cleanliness
9.2
Comfort
8.9
Location
8.6
Facilities
8.8
Staff
9.7
Value for money
9.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 August 2025
Ieva
LithuaniaI absolutely loved my stay at Hikone and Kiyotaki ryokan. The room I stayed in was spacious and smelled of tatami, the bath was newly and renovated and comfortable, there was a small table in room along with a kettle and a teapot set perfect for a cup of tea in the morning. This was both one of my favorite stays in Japan so far as well as one of the cheaper ones. The owner of this ryokan is super friendly well. He gave me tips on what to see as well as a map of local cafes and restaurants and other tourist attractions which he himself helped make. Overall the stay was super friendly and I hope to come back in the future and even book the dinner this time.
Stayed in June 2025
Reviewed: 12 July 2025
Kira
United StatesIncredible! The place was gorgeous and staff were so helpful. We would definitely stay here again.
Stayed in July 2025
Reviewed: 5 July 2025
Remeňová
Czech RepublicThe pillows were made of small balls and were a bit uncomfortable.
Our stay was a great experience, the owners are very kind and friendly people who took good care of us and helped us with all our requests (for example finding a place to dry our wet clothes). The whole accommodation is clean and quiet. We also ate dinner and breakfast here and couldn’t recommend it enough, it was absolutely delicious with many variable dishes. There is mentioned on the ryokan’s booking profile that the owner doesn’t speak English, but his English is actually very good compared to other Japanese I spoke to in Japan and communication was not a problem.
Stayed in July 2025
Reviewed: 14 June 2025
Emmanuelle
FranceReally quiet, amazing host, very good food for dinner and breakfast, incredible traditional japanese bathroom.
Stayed in May 2025
Reviewed: 2 April 2025
Lucia
Czech Republic.
Room with tatami and dinner. Defintely have the dinner, it was probably the best meal I had in Japan during my 3 week travel. My room did not have common walls with other rooms, so it was very quiet.
Stayed in April 2025
Reviewed: 24 March 2025
Kelly
CanadaThe staff were very nice and helpful. The ryokan had very authentic feeling. We also really enjoyed the baths. The dinner we had there was exceptional.
Stayed in March 2025
Reviewed: 18 March 2025
Abraham
New ZealandVery kind host, good breakfast.
Stayed in March 2025
Reviewed: 21 February 2025
Lj
NetherlandsThe staff was lovely. The room was spacious, and the entire place was quiet and clean. The common bathroom was well stocked.
Stayed in February 2025
Reviewed: 29 December 2024
Ainsworth
United StatesGreat place for a change of pace in japan!!! Free bike rental super kind owners and great food
Stayed in December 2024
Reviewed: 9 December 2024
Chih
TaiwanMaster is very welcoming! He’s willing to have conversation if you can speak some Japanese. You can ask for breakfast and dinner preparation.
Stayed in December 2024
Reviewed: 24 November 2024
John
TaiwanBoth owners are friendly and thoughtful. I highly recommend including dinner, which is delicate and, of course, delicious.
Stayed in November 2024
Reviewed: 20 November 2024
Rebecca
AustraliaThe traditional mattresses were particularly thin but I'd still stay again!
This was the best location imaginable. We loved exploring Zenkoji Temple and surrounds early in the morning and in the evening. The many food and shopping opportunities along Nakamise-dori are literally at the doorstep. Our favourite was the apple and custard pie from Benibeni.
Stayed in November 2024
Reviewed: 6 November 2024
Alec
United StatesBreakfast and the baths.
Stayed in November 2024
Reviewed: 11 October 2024
Lawrence
GermanyUnfortunately I just stayed there for one night
The accommodations is flawless, it is quiet, simple, tidy and comfortable. And the host is so warmhearted and one of the nicest persons, I‘ve met in Japan so far.
Stayed in October 2024
Reviewed: 22 September 2024
Yusuke
Japannothing bad
clean and friendly
Stayed in September 2024
Reviewed: 19 September 2024
Carina
VietnamFacilities are partially a bit outdated. Vegetarian meals were offered but prepared without love, very simple dishes or dishes containing fish/meat were simply skipped in the vegetarian meal option (eg no miso soup) - but price is the same ;)
Great cozy futons, beautiful location, owner speaks quite some English.
Stayed in September 2024
Reviewed: 24 August 2024
Stefanie
GermanyMaybe it would be great to have some other breakfast options. But just for recommend. There are other cafes to choose from if you want.
Best stay we could have. Such a friendly owner, also very kids-friendly. The bath is completely new. Everything was extremely clean. In the end he brought us to the station by car, although it was a busy day for him.
Stayed in August 2024
Reviewed: 30 July 2024
Saskia
United KingdomStaff very friendly. Can rent bikes for free. A little far from the station but the staff offered to drive us there after we checked out
Stayed in July 2024
Reviewed: 22 July 2024
Lucifer
NetherlandsAt check in I had to wait for quite a while because there is no front desk. There was no one to be found.
The relaxed atmosphere is so very nice. A true ryokan experience. Although I am a bit too rickety for constantly sitting on the beautiful tatami floor, I enjoyed my time thoroughly. The owner is fun, his wife is adorable and everything is so very clean... impressive! It's a good 15 minute walk from the trainstation, but once you've figured out how to get there it's not a problem. Hikone is great, calm, beautiful. The food is very Japanese and delicious. Sawayama ruins and Hikone castle are stunning to see. The harbour is tiny, but you can take sightseeing cruises there onto lake Biwa.
Stayed in July 2024
Reviewed: 6 July 2024
Leander
GermanyArrived way too early for the check-in in the rain and got my room prepared in 10-15 minutes. The host and his wife and all the staff were super nice and helpful.
Stayed in June 2024
Reviewed: 16 June 2024
Tereza
Czech RepublicI just had problem with wifi connection, which was quite unstable.
I liked the room and the hotel ryokan. It has nice atmosphere, is clean and friendly.
Stayed in June 2024
Reviewed: 11 June 2024
Coline
JapanNothing, everything was perfect.
The Kiyotaki Ryokan is a beautiful traditional house, the atmosphere is quiet and perfect to relax. The owners are very kind and helpful. The breakfast is delicious!
Stayed in June 2024
Reviewed: 6 June 2024
Catherine
United KingdomWe received a very warm welcome. The facilities were great. We would definitely stay here again.
Stayed in June 2024
Reviewed: 21 May 2024
Nb
FinlandI understand the building is old and traditional, so not expecting modern-day insulation. However, hearing the next-door neighbours talking & drinking until past 1am (and hearing them tinkle every time they went to the bathroom) was a huge minus for me. Otherwise Kiyotaki Ryokan is amazing
the kaiseki breakfast was absolutely incredible. our room (river view) was stunning and the amenities were great, the staff was absolutely lovely (especially when helping with the yakutas) and the location was absolutely superb - right in the centre of Kinosaki. THE best night's sleep I've had in years (well over a decade), we roasted ourselves in the amazing hot springs until the very last opening minutes (11pm) and couldn't wait to do it again first thing in the morning.
Stayed in March 2024
Showing 1 – 25
Edinburgh, UK
Eureka Springs, USA
Tucson, USA
Otaru, Japan
Belgrade, Serbia
Sant Lluis, Spain
Campos do Jordão, Brazil
Seogwipo, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content