Was a bit weird that you could look down to the road from the onsen, but i guess ppl cant see you in your nakedness

View was quite nice, read the reviews so expected to be in the cottages where there were stairs.

Stayed in August 2025

It is a little dated but not a huge issue. Sadly the beds weren’t overly comfortable and the pillows aren’t great :(

The location was great, staff were super friendly and LOVED the onsen. Good value for money.

Stayed in August 2025

The pillows were very uncomfortable and literally full of polystyrene balls

The Onsen was incredible, and for the price it was great value

Stayed in August 2025

Rooms are quite dated and furniture and everything around is pretty old. Railing outside the window is rusty and chipped badly despite the view from the window being so amazing.

View outside my room was breathtaking as requested, very quiet.

Stayed in June 2025

Room was very dated.

Location

Stayed in June 2025

Quite run-down, cottages are a bit away from the hotel and you need to go down several stairs and stuff is a bit rustic. The fridge in the room never got cold, even when turned on. The bathroom stayed quite moist.

It is good value for the money. Onsen had generous open times and you got daily yukata and fresh towels. View of the river was nice and great view of the mountains in the mornings.

Stayed in June 2025

Better pillows should be replaced.

The facility is really good, and in a good location. Very nice view from the room. And the common area is very good.

Stayed in April 2025

Needed a facelift. Some of the tiles were lifting up.

View, spacious room, onsen

Stayed in April 2025

long walk to the cottages. did not find an elevator, used stairs to move luggage.

room was nice. The view was good. the baths were good

Stayed in April 2025

I liked the location, the size of the room was good. However, there was no complimentary water bottles or coffee in the room.

Stayed in April 2025

No English translator there. But we managed with google translate, Thanks for that!

Did not eat there, it was too expensive. So we cheaped out and went to the 7-11 just across the street.

Stayed in January 2025

Some units are outside the main building

Nice view along the river

Stayed in November 2024

The room wasn't clean enough

The hotel was reasonable for staying in Nikko in the season, Onsen was nice there was nice view from the room.

Stayed in October 2024

There wasn't any water provided in the room, nor in the premises beyond 9pm, so guests have to either buy from the vendo machine or refill before hotel closes, and overall the hotel facilities and interiors are outdated i.e. onsen shower area, bedroom, hotel waiitng areas. Would've also appreciated if the hotel mentioned in advance that an additional fee for the onsen will be charged (150 yen per person per night). Without a lift, the outdoor walk towards the park cottages is not easy for travellers with luggage strollers.

There were several choices for the public bath or onsen, the view from thr Park cottage room was spectacular (autumn in Nov) and the location was less than 10mins away from the station and 711.

Stayed in November 2024

For the price we paid, the is looking a bit tired now and this shows in the rooms and the facilities. We didn’t use the public baths.

The location is beautifully set in a sleepy and scenic town.

Stayed in November 2024

There was black mold on the window frame that we had to wipe off. Staff does not speak English. There is a walk and stairs to get from the cottage rooms to the hot springs.

The Onsen, the comfortable beds, the view from our room.

Stayed in November 2024

The facilities in the cottage are a bit old, but it adds to an atmosphere I guess. There are few dining options in Kinugawa onsen, and breakfast/dinner is not included if you stay in the cottage.

The hotel is situated in a very beatiful location on the bank of the valley. It's a very traditional and old-fashioned ryokan with a great onsen. It has a bunch of wooden cottages nearby which is a cheaper option, I think. You still get access to the onsen, and the view from the cottage is also beautiful. There's also a 7-11 across the street which is helpful as in this little town it might be otherwise difficult to obtain food at certain times of the day. It takes about 40 minutes to get to Tobu-Nikko station, so it's possible to explore Nikko during your stay as well.

Stayed in November 2024

The path to cottage area is a bit impractical, with too many stairs for people carrying large luggages. The room was too warm.

The view from the room is pretty good. Staff are nice.

Stayed in November 2024

Old dated place with mould in the room, particularly in the bathroom. We have found also some long hairs on the floor of our bathroom. Not possible to order a breakfast or dinner without prior reservation (before check in). The men onsen isn’t also the cleanest place.

Very nice location with a great view on the forest and river. Onsen with potential but requires some renovation and more frequent cleaning.

Stayed in November 2024

Had to walk quite a distance with various staircases up & down, carrying our medium size luggage to check into our rooms which were located at the far end corners.

The onsen and the spacious room😍

Stayed in October 2024

Spider web in the room , no plain water provided. Fridge is not cooling at all. Cannot store milk .

Location near to train station n 7 eleven store outside

Stayed in August 2024

During peak hours of check in, the front desk was really busy. When we were called, the attendant was giving instructions to us very fast. It’s a bit hard to catch as a foreigner as it was all japanese. But it was understandable.

The staff were very accommodating and friendly.

Stayed in August 2024

Despite the best efforts of the staff communication was a little difficult. This was especially true regarding the use of the onsen. A few information cards in English would have been helpful.

Comfortable, amazing views, staff very helpful. Amenities are very good.

Stayed in May 2024

Location, surrounding, courtyard

Stayed in April 2024