A little paradise on earth. I still think of the whole experience now. Unforgettable.

Stayed in June 2025

Everything was amazing. Lovely staff which took very good care of us, amazing onsen, superb ryokan breakfast

Stayed in May 2025

Nothing!

Service, room, onsen and food! EVERYTHING!

Stayed in December 2024

Nothing

Very clean and cozy, authentic Onsen hotel!

Stayed in February 2025

nothing

Excellent reception, very friendly staff, nice rooms and great dinner

Stayed in December 2024

Peaceful

Friendly

Stayed in December 2024

Stayed there before have good relationship with the family owner!

Friendly & food is good

Stayed in December 2024

Our room reservation comes with private onsen where it is located outside of our room and requires reservation. Besides that, nothing else we dislike about.

Received a very warm welcome as we drive into the parking lot till we leave the car park. Fantastic hospitaility from all staff Private parking lots Convenient to the near by attractions Flexible to accommodate our diet requirements for no beef Nonetheless, the dinner and breakfast meals are awesome

Stayed in November 2024

nothing.

everything !

Stayed in November 2024

Every time we got out of the ryokan we had to give them our room key and then when we got back to the ryokan they showed up with my key suddenly, smoothly. It’s ok but a bit strange too. Meaning, it wasn’t comfortable. The private outdoor bath needs reservation(once per day, only for afternoon) but after we checked in there was no availability. We stayed 2 nights so we could use it just one time.

Nice room, nice food, very nice hot spring water!

Stayed in October 2024

The only things some people might not like is more of a clash of Western tastes with traditional Japanese bedding and cuisine so not really a minus in my eyes.

Great traditional-style Ryokan. Walking distance from the town and there is on site parking. Large, clean rooms. Ample meals. Both an indoor and outdoor public bath. Right next to a flowing river. Very pleasant staff.

Stayed in November 2024

The location is walking distance, about 1 km to the town centre. No washing machines but there is a coin laundry close by that was easy to use. It is a traditional ryokan so the bedding and seating are all on the floor, which was cool for us but might be challenging for someone with back problems.

Beautiful attentive staff, lovely gardens and onsen, and huge traditional breakfast included.

Stayed in October 2024

Nil

1) dinner and breakfast were served in a private room with greenery view 2) room is very spacious with a small dressing room and balcony 3) every staff is very nice and attractive 4) they provide free taxi ride from /to the train station so you don’t need to worry about the traffic arrangements 5) the out door Onsen is good and I didn’t use their indoor one 6) the hotel very quite and peaceful 7) food of dinner and breakfast are of good quality

Stayed in October 2024

This hotel was fabulous on all levels: service, cleanliness, breakfast, room, onsen, etc. The staff took very good care of us. The hotel's private and public onsens were amazing! The hotel was not crowded; we would often be the only ones in the public onsens. The breakfast was outstanding. We were amazed at how much effort it took to prepare the food. The presentation and taste of the meal were outstanding! I would highly recommend this hotel to anyone planning a trip to Gero. You won't want to leave this property and the pampering of the staff!

Stayed in June 2024

Nothing.

Staff very attentive and very hospitable. Food is excellent. Property very well maintained and exude a tranquil charm as it’s located next to the river. Love the onsen spa pool. They have public onsen pool and private onsen pool which needs reservation in advance. Overall my family enjoyed our stay here and we highly recommend it.

Stayed in April 2024

The service for the half board dinner was too rush

The amenities, the open air onsen, the service of the reception staff

Stayed in March 2024

Nothing

Everything screamed exquisite

Stayed in March 2024

The in-room private outdoor bath water was not as warm on the second day, perhaps due to the weather? Didn't occur to me to call the hotel staff to tweak it—so that's partly on us.

The room was spacious, with two main rooms that can be used for leisure and sleep. Also appreciate the extra seating area with the coffee machine. The in-room bathroom was well equipped and the private outdoor bath with hot spring was a great place to relax in. The dining experiences were fantastic—the Hida beef dishes were particularly memorable—and they made minor tweaks for my 6-year-old so he was able to enjoy his meals too.

Stayed in December 2023

As of Nov 2023 there is some light construction at the property that is minimized in the morning and afternoons but was still bothersome. It looks like it is very localized to one area and should probably be finished soon. The manager apologized for the inconvenience but no discounts or other offers were made except for free coffees with our breakfast, which was disappointing. There is also mold in the tub in the bathroom in the room which we did not use but needed to leave the fan on since it smelled musty.

The food was amazing, service top notch and the location very very central. The outdoor bath was spotless and the private outdoor bath is very nice and new. We would absolutely stay again.

Stayed in November 2023

Dinner could be better with more meat (only 3 thin slices )

Location is about 5 mins drive from train station . If arriving between 1:30pm to 6 pm , just hope into a taxi and be driven to the ryokan for free . The room is clean and the view is superb .Meals were provided in private rooms . The outdoor onsen is small but clean and the ambience is great .

Stayed in November 2023

More English speaking staff

The room is spacious. Small private onsen and nice meals. The hospitality from the staff was exceptional.

Stayed in November 2023

-small street,easy to miss at night if driving.

-great hospitality,able to communicate in Eng or using gg translate. When we were leaving, they even came outside to say goodbye ,also standing and waving until our car gone. - This hotel has to carry suitcase up one floor, but they helped to carry all the way in and out. - Big private dinner and BF room for each family. -River view from the room. -Coin laundry nearby outside the hotel. -Quiet area at night.

Stayed in October 2023

Nothing.

Everything. Room. Onsen. Dining.

Stayed in October 2023

Just be careful for tall persons (above 180 cm) as you will have to watch for your head when passing doors in the guest room.

Stayed in July 2023