No swimming pool

Great view from room, bath area and dining room

Stayed in June 2025

Kaiseki dinner was minimal

Great location overlooking the sea. Private onsen spa was exceptional.

Stayed in July 2025

Our room is clean and decent but on the wall and sliding door have some cracks so better fix them as looks old and no care of the cracks.

From bath 🛁, the view was great. The male stuff who has darker skin and little gray hair was so attentive and professional to serve us with his great hospitality. We got an impression.

Stayed in July 2025

Accommodating

Stayed in February 2025

The hotel needs some renovations, but it doesn't bother us much.

The hotel is a bit like an old-style wellness hotel in Europe, but the Japanese-style room was spacious and comfortable. The staff doesn't speak English, but they are very helpful and kind. The Japanese-style dinner and breakfast were excellent and delicious. The view from the onsen was astonishing. We enjoyed our stay very much.

Stayed in October 2024

The toilet had a bit of a funky smell. However, we didn't mind too much, and the staff and amenities more than made up for it!

The food and the hot spring were the highlight of the trip! We were pleasantly surprised by the multiple-course dinner and the breakfast buffet. The staff was also very accommodating and polite. Me and my friends completely missed booking a spot on the free shuttle bus to get to the hotel, but luckily, the kind bus driver managed to fit us in and took us all the way to the front door without complaints! Overall, Kamenoi Hotel made for a memorable place to stay in Atami.

Stayed in October 2024

Dinner was disappointing. Set meal that was prepared too far in advance, with uninteresting food that was only mediocre. Not what I expect from onsen food. Time the onsen is open is limited. No consideration was given to dinner time given that we were traveling with two small children who do not stay up late. There was no opportunity to book an earlier dinner when we reserved the room, ad by the time we got there the earliest available was 7pm, way too late for children. The bus to leave was also fully booked by the time we arrived.

Breakfast is plentiful and varied.

Stayed in July 2024

Rooms were quite old - could be cleaner as some areas of the room were dusty.

Good to unwind and relax.

Stayed in September 2024

Considering the price, I was expecting more facilities - maybe a relaxation room, a library, a nice lounge area. The room had a nice terrace, but the outside space wasn't equipped with seats and a table, which would have been nice.

Great onsen, with a lovely view on the bay. Great shuttle bus service from the station!

Stayed in August 2024

Some areas of the hotel could be cleaner. This had nothing to do with the age of the hotel.

The ocean view from our 8 tatami room was beautiful. The Japanese and foreign staff were extremely friendly. The breakfast buffet was plentiful.

Stayed in August 2024

The air conditioning was weak, so it felt humid causing me to sweat when I moved a lot. As mentioned in the pros of the hotel, a nearby residential building can see you naked if you are not careful when using their outdoor onsen. There’s a sign warning of this, but it’s most likely in Japanese, which was why I didn’t notice it. The hotel is up in a hill with no stores nearby. The closest 7-11 is 1.1km away and takes at least 15 minutes on foot. You get an amazing workout walking back up to the hotel.

The ocean view from room 204 was amazing. It’s also one of 3 rooms with a rooftop balcony. The rooms were spacious. The restaurant has a similarly spectacular view, and the breakfast buffet was wonderful. At night, they offer guests a complimentary bowl of ramen. There’s a small shop for snacks and souvenirs and karaoke rooms bookable for ¥2200/hour. The male and females onsen sections swap the next morning, so you get to joy 2 different layouts. Both sides have an outdoor tub with an amazing view. But beware: a nearby residential building can totally see you naked if you stand upright. There’s a warning sign, but I didn’t notice it possibly because it was in Japanese. At night, that building of hardly visible, so I gave them a good show unknowingly. lol

Stayed in August 2024

The services of the staff ,the onsen is great

Very nice staff and nice view that the hotel arranged the table for us.

Stayed in July 2024

The spa is getting old

Great location with nice view

Stayed in June 2024

I was slightly disappointed by the spa. The grand spa had only two baths, and the semi-outdoor bath( Han-roten buro) wasn't completely outdoor, just a big open window. My teenage son didn't want to go to the public bath, but there was no bath or shower in the room.

Good food, view, and amenities. Although the hotel is in the middle of a hill and a bit of a walk to the public transport, they offer a free shuttle bus, and some less frequent public buses leave in front of the hotel.

Stayed in May 2024

Not any shopping center or convenience stores near the hotel

Very good Location, delicios dinner set, kindly stuff.

Stayed in December 2023

The room was very very badic

Location

Stayed in October 2023

Room furnishings are a bit dated. but was clean n with comfortable bedding. do note that the rooms are with no bathroom, the only way to shower is to go onsen at b1.

loved the lobby and dining area very bright n beautiful over looking the sea

Stayed in March 2023

nice view, comfortable public bath

Stayed in February 2023

this hotel is a really nice choice when you travel by car. otherwise you have to take a taxi

Nice place with comfortable rooms and professional staff

Stayed in August 2022

1. Check in Staff insisted NO ENGLISH, which is fine (but no maps, brochures or options in english). They provided time options for meals, but when we asked to change, they said 'not allowed' or 'cannot guarantee' nor can they express what they tried to say, and left us hanging with no answer. Overall the staff was not friendly about this in helping us out. 2. We ordered a DELUXE dinner menu, but food quality was below average (which is very rare in Japan standard), but definitely not worth the money. Also, in case u ordered the DELUXE menu it is pretty much the 'exact same' dish on the second day (unlike other hotels with a slight variation). However, the main concern was food quality was quite poor. 3. Photos of public bath (women's) did not meet expectations. The bath is extremely small, it was a small round tub already crowded with 6 women in it to a point we were sitting side by side (like on the train)! Even though we paid for 2 nights, we ended up skipping the public bath the second night....it was not worth it.

The view of the room and the space of the room was nice and up to expectations. The dining area's view was also magnificent to see the view of the ocean.

Stayed in February 2025

I didn’t know there is a shuttle bus from train station to hotel, so I walked all the way to the hotel, it’s pretty tiring walk to the hill with luggage. But the view along the way is nice. Only if I didn’t have luggage that’s will be a pleasant walk. But I took the shuttle back to the train station. That’s a plus!

I love the dinner and buffer breakfast. That’s best dinner and breakfast ever I had. I didn’t expect that amazing 7 course dinner with vip service. The buffet Japanese breakfast is die for. The room is big, plus you can have open air bath most of the time. It’s highlight of trip! Strongly recommend!

Stayed in May 2024

It’s older and sometimes there are small things like dents in the door that should be fixed. Toilet in our room smell a little - probably it used to be smoking room years ago, but getting rid of tabaco smoke is hard). Also the localization is not great. We took taxi a few times. If you are on the budget there are buses going to the hotel that are a little bit cheaper than taxi.

The hot springs were great. Clerks were nice and reception was nice. There is small shop and some vending machines. We took Japanese room with tatami mats and it was great. The place is definitely great when you want to spend veeeeeeery slow vacation. With going to bath, reading, watching some movie etc. The hotel itself could be renovated and sometimes you can feel that some rooms were smoking ones long time ago (you can smell it most in the toilet). Buuuuut the price to quality ratio is great so I do not mind it not being perfect it was more than good enough for money. I’m not sure if there is AC in the rooms you should check it. There was heating in the room that we used after bathing.

Stayed in April 2024

The hotel is extremely dated. Lovely views from the room and the restaurant

Stayed in April 2024

The price was expensive and it didn’t deserve the facilities and staff hospitality When we arrived at the hotel in heavy rain, no one welcomed us, and didn't carry our luggage to the hotel

Food was great and hot springs were good.

Stayed in March 2024