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Reviews of Candeo Hotels Osaka Shinsaibashi 4 stars

542-0085 Osaka Prefecture, Osaka, Chuouku Shinsaibashisuji 2-7-12, Japan

#102 of 727 hotels in Osaka

Guests' Choice

Review score

Based on 826 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Excellent value for our wonderful stay.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing particular comes to mind.

    The building was very upscale, compared to other hotels I've stayed at. The staff was friendly and helpful. The onsen was VERY relaxing, and the spa wasn't too hot. They provided all the amenities we needed.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Good hotel , good location , but I think that there are better possibilities for that price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    no variety of eggs, limited possiblities for Japanese and Western breakfast.

    breakfast ok but nothing special , not 4stars breakfast

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    The top-floor spa and sauna were excellent, clean, and helped relieve travel fatigue.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    However, the price increase due to the peak season was inevitable. If you avoid the high season, this hotel would offer excellent value for money. One thing I was not fully satisfied with was that the room had quite a bit of dust on the first day. This was resolved after I requested an air purifier, but I still felt the housekeeping team could pay more attention to dust cleaning. Aside from these two points, there were no real issues, and they did not have any significant impact on my stay.

    The staff were basically well-mannered and friendly, and the breakfast was neat, offering both Western and Asian options. What I liked the most was the spa and sauna on the top floor. It was more than enough to relieve fatigue during the trip, and even though it was a shared space, the cleanliness was very well maintained. The location was very close to the city center, making travel convenient, so I had absolutely no complaints. The room size was more spacious than other Japanese hotels, and since it was a newly built property, the overall maintenance was in good condition.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Close to shopping, views, and train station.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Best Location for Dotonbori Area
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Would be great if the breakfast has more Japanese Options / Style Buffet

    1. Location 2. Open Bath / Amenities

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Great hotel, location was fantastic and service excellent
    • Leisure trip
    • Couple
    • Triple Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    I booked for a couple of extra nights and it was quite expensive. The traffic was quite loud, and breakfast was average

    The hotel was very clean and location was excellent

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Had an amazing experience here! Beautiful location and clean rooms
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No reason not to like the property

    The hotel was very clean and very organised

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No spa services

    LOVED this hotel. Would stay here again. It is incredibly close to all the shopping districts including the Pokémon cafe, shopping and also amazing food places. For good coffee, visit Ralph’s coffee and maize cafe which are all close by. Will be booking this again

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Great location, great room and great Spa!
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    nothing

    Top class hotel right in the middle of Dotonbori. The rooftop onsen was lovely

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Location was awesome, beds were comfortable room were a good size. On-site onsen was so nice. Breakfast was great

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Great location, great staff.
    • Leisure trip
    • Family with young children
    • Triple Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    Location

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Triple Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Love the bed next to window. Great for just hanging out and checking out the street.

    Stayed in July 2025

  • Reviewed: 6 August 2025

    10
    Very comfortable spot in a fantastic location.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not hugely western friendly. No real bar.

    Great location. Spotlessly clean. Huge rooms. Comfortable beds. Great and quiet air con.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    Great hotel in the perfect location! We will definitely be back!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    It would have been nice to have free breakfast.

    We really enjoyed how friendly the staff were. They helped us transfer our bags to the airport which worked out perfectly. We also appreciated receiving bottled water at the front desk when we asked for it. The location was perfect and it kept us near the action but was also very quiet. By far our favorite part though was the rooftop onsen, which was the perfect way to relax at the end of our trip.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    I really suggest this hotel, maybe the best in osaka
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Actually the reception doesn’t work as you expect from a 4 star hotel, the level of english spoke by the receptionists was sometimes not enough to work in a five star hotel, they work not very good and very slow, I had some problem in making them understand what i wanted

    Very beautiful, big rooms for japan, the position was incredible just 100 meters from namba, the spa open during the night is very nice

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Will stay here again but will book a bigger room.
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room small but standard for Japan. We did not like the sink outside the bathroom.

    Best location. Near train station and Glico man. Really liked the free spa. And the best pajamas out of all the hotels we have tried in Japan. Our room had the best view esp by the sofa bed.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean and beautiful

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Would recommend as the location is excellent
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet didn’t have the best food. I only ate the bread.

    Location and clean. Good laundry area.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We had the room facing the main street and the noise from the street was not reduced by the window. It is rather loud. The design focuses more on esthetic values than practicality. It will be convenient to have some towel racks over the tub.

    Very polished facility. The room is of good size and well kept. The staff is very professional and efficient. The location is excellent. Just 3 minutes walk, you are at the running man sign of Dotonbori. Subway stations are close by as well. Really convenient.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Would recommend this place due to the very convenient location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet was not that great.

    Location

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Super nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, all was perfect

    Everything.. the rooms, the onsen, the location, the temple next to the hotel, the view..

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Noisy Street at night

    Location, staff behavior, cleanliness, washer and dryer, facility

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Conveniently located near the shops, metro and Dotonburi Glico sign. Rooms were clean but on the compact side. Lots of coin laundry available and TV would let you know if any available.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Brilliant hotel and location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great Location, hot onsen pools and laundry services

    Stayed in July 2025

Showing 1 – 25

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