Reviews of SOKI ATAMI 4 stars
413-0029 Shizuoka, Atami, Koarashi-Cho4-36, Japan

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThis is an exceptional Ryokan in a great location. The private Onsen on the balcony is a little small, but it's perfectly designed. The staff are amazing, the views are great, and we fell in love with this spot and will definitely return.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe property was beautiful and had a very clean minimalistic style. It was tucked away, up on a hill, so it was very peaceful as well. We arrived early because we only had 1 night and 1.5 days in Atami and we wanted to make the most of it. They were taking our info for our stay, so they could put our bags away before our official check in, when my dad noticed that he had lost his cell phone. They helped us call the taxi service to locate the driver and maybe 15 min later, they told us the driver just called and said he found his phone. Soon after, the taxi driver arrived back at the hotel to return the phone. The rooms were very comfortable and we had an ocean view from the balcony. The shower was incredible and we loved our private onsen on the balcony. We chose to have dinner at the hotel and the whole family loved it. Everything was beautifully presented. Even our kids meals were amazing and just as delicious as ours were.
There was not much to dislike. The only thing I would say is that if you have kids or if anyone does not like fish, there are not a lot of options for breakfast. The traditional Japanese breakfast they offer is very different from western breakfasts and very fished based. However, they do offer a buffet with some small portions of fruit, rice and a curry that was very good, on top of the sit down breakfast. This was not a big negative, but noting that we would have liked to have some cocktail or beer option earlier. They were only serving in the evening for specific hours on their beautiful rooftop deck. They do offer a welcome tea to enjoy up there upon arrival, which was nice though.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified revieweverything was exceptional, better than pictures, everyone so happy got their own bed and breakfast was awesome, we regret didn't get the dinner too. highly recomended.
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewGreat food lovely place
Nothing
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewBeautiful outdoor onsen on balcony
A little remote from the main center
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewThe room is super nice and comfortable! The in-room hot spring is amazing!!! Staffs are also very nice!!! Highly recommend the in-room massage service as well!!
The dinner is not as good as expected, also the dining service doesn't meet the expectation, it was suppose to be served course by course, but it happened that we were still having the current dish and another dish is already served...
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewIncredibly beautiful property. The amount of thought and care that went into the overall design is much appreciated. Very good service - everyone made sure we had an exceptional experience. The breakfast was fantastic for each day we were there. The rooftop bar was fun and the dinner was a highlight of our trip. I will be recommending Soki Atami to others and I look forward to return again some day!
Dear Guest, Thank you very much for choosing SOKI ATAMI for your stay. We are truly delighted to receive your kind words regarding our design, hospitality, and dining experience. We sincerely hope that your time with us has brought you many wonderful memories. As our seasonal course menus change throughout the year, we would be delighted to welcome you back during another season to enjoy a different experience. Once again, thank you for taking the time to share your valuable feedback with us despite your busy schedule. SOKI ATAMI Hospitality team,
Dear Guest, Thank you very much for choosing SOKI ATAMI for your stay. We are truly delighted to receive your kind words regarding our design, hospitality, and dining experience. We sincerely hope that your time with us has brought you ma… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe whole place has such a zen feel to it. It’s new, modern, clean, spacious. The outdoor bath was beautiful. Our welcome tea was in a beautiful area with a nice view. It was very relaxing
Couldn’t fault this place. It’s a little way from the station but we had a car and they had a carpark spot for us so not an issue.
Dear Guest, Thank you very much for choosing to stay with us at SOKI ATAMI. We are truly grateful for your warm words about our atmosphere and design, as well as your generous comment that you found no shortcomings during your stay. It would be our great pleasure to welcome you back on your next visit to Atami. Once again, thank you for taking the time to share such a wonderful review. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for choosing to stay with us at SOKI ATAMI. We are truly grateful for your warm words about our atmosphere and design, as well as your generous comment that you found no shortcomings during your stay. It wo… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNice in every way
Vending mechanic too less
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed your stay with us. We also understand your comments regarding the selection of vending machines. While it may be difficult to increase the number of machines, please note that room service is available, and we hope you will find it convenient on your next visit. Thank you once again for taking the time out of your busy schedule to share your feedback. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed your stay with us. We also understand your comments regarding the selection of vending machines. While it may be difficult to increase th… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewI travelled especially to Atami to stay at Soki Atami. This was a high-end hotel that was done very well. It was obvious that the hotel had been designed around modern architecture with a minimalist style. The staff were on hand when required, however they worked to allow guests their space. The rooms and facilities were amazing here. Absolutely delightful. The bar and lounge had an amazing view and a beautiful place to enjoy the sights of Atami Bay area. I did not have dinner here (went to a great little western style restaurant run by a beautiful Japanese couple). I did have breakfast and it was amazing. This was a real experience and everything on offer was perfect and delicious. I enjoyed my stay here a lot. Not cheap, however it was a real treat.
Nothing. Perhaps a little expensive but I really enjoyed my stay.
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to receive your kind compliments regarding our staff, meals, and bar. We have also carefully noted your feedback on pricing. Please be assured that we will continue striving to offer meals and services that better reflect their value. Once again, we sincerely appreciate you taking the time to share your valuable feedback with us despite your busy schedule. We truly hope to have the pleasure of welcoming you back to SOKI ATAMI on your next visit to Atami. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to receive your kind compliments regarding our staff, meals, and bar. We have also carefully noted your feedback on pricing. Please be assured that we will contin… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewMuji inspired. Excellent execution.
Minor cavernous public bath but in-room bath makes up for it.
Dear Guest, Thank you very much for booking a stay at SOKI ATAMI. We are delighted to hear that you were able to relax and enjoy the hot springs. It would be our pleasure to welcome you back on your next visit to Atami. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for booking a stay at SOKI ATAMI. We are delighted to hear that you were able to relax and enjoy the hot springs. It would be our pleasure to welcome you back on your next visit to Atami. SOKI ATAMI Hospita… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewI was very grateful that I could see how crowded the large bathrooms were on the first information screen on the TV in the room. A security card is required to enter the women's bath, which made me feel safe. The breakfast room had a nice view and it was nice to relax while eating.
Location is not near from the Atami station
Dear Guest, Thank you very much for choosing SOKI ATAMI. We are delighted to receive your kind words about our hot springs and the surrounding scenery. At the same time, we sincerely apologize for any inconvenience you experienced with access to the hotel. Please be assured that we will continue striving to make your stay even more enjoyable, and we would be grateful for your continued support of SOKI ATAMI. SOKI ATAMI Hospitality Team
Dear Guest, Thank you very much for choosing SOKI ATAMI. We are delighted to receive your kind words about our hot springs and the surrounding scenery. At the same time, we sincerely apologize for any inconvenience you experienced with acc… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewIt’s quiet and minimal in the best way, with staff always available when needed. The facility’s overall design is thoughtfully done as well.
I do wish the garbage bins were bigger, but I think that’s a common thing in most Japanese hotels.
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear your kind words about the atmosphere and design of our hotel, as well as your compliments on the service provided by our staff. It is truly rewarding to know that you enjoyed your stay with us. Your comments regarding the size of the rubbish bins have been shared with our team and will be carefully considered as we continue to enhance the comfort and convenience of our guests. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear your kind words about the atmosphere and design of our hotel, as well as your compliments on the service provided by our staff. It is truly rewarding to kn… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe staff’s attentiveness and the thoughtful facility design made the stay truly enjoyable.
A larger garbage bin would have been helpful—especially since the room we stayed in was quite spacious, and it was a bit challenging to manage with kids.
Dear Guest, Thank you very much for staying at SOKI ATAMI. It is an honor to receive your kind words regarding the service of our staff, and we are delighted to hear that you enjoyed your stay. Your feedback regarding the size of the rubbish bins has been shared with our team and will be considered as part of our ongoing efforts to improve our facilities. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. It is an honor to receive your kind words regarding the service of our staff, and we are delighted to hear that you enjoyed your stay. Your feedback regarding the size of the rubb… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewfood was amazing, inside was stunning, modern, zen, and lavish. the area around the hotel was very walkable and lovely as well. 100/10.
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you appreciated the cleanliness and atmosphere of our hotel. We truly hope to have the pleasure of welcoming you back the next time you visit Atami. Once again, thank you for taking the time out of your busy schedule to share your valuable feedback with us. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you appreciated the cleanliness and atmosphere of our hotel. We truly hope to have the pleasure of welcoming you back the next time you visit Atami. … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewExcellent, minimal, sleek design for those architecture-hungry folks. Matching quality catering, well designed and executed food.
Having a garden, and natural thermal water, the size and the position of the bath houses are just not matching the overall quality of the accomodation. An open air bath in the garden, or with a view, or at least overlooking some green inner garden would be the minimum expected on this level. Instead they are just tiny, stone clad cubicles with sky views. The rooms with balcony bathtubs make up for the loss.
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed the food and the design of our hotel. At the same time, we sincerely regret that our bath facilities did not meet your expectations. Your feedback is truly valuable to us, and we will take it into careful consideration as we strive to enhance the experience for all our guests. Thank you once again for taking the time to share your valuable feedback with us. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed the food and the design of our hotel. At the same time, we sincerely regret that our bath facilities did not meet your expectations. Your… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe hotel has a very relaxed and calm vibe which we welcomed. It is set in a quiet neighbourhood so the views are ok but more residential, however we could see the water far ahead of us and the hills to the side of us each morning and it was nice seeing the mist and clouds up high, along with the lush surroundings. We found a lovely dessert place a 3 minute walk from the hotel called cloud la mer, but there are not many places to eat nearby for dinner so its best to eat down in the main areas before coming back up to the hotel. There is a seven eleven and also a small supermarket further down the hill, both about a 5-8 minute walk. We loved the layout of our room which was spacious and also functional with a young toddler. The toiletries were all of a good quality and we enjoyed wearing our pyjama's for breakfast. We also had an onsen on our balcony which was lovely to use. The breakfast is traditional Japanese so you are given a tray filled with fish, pickles, rice and miso soup and other small dishes to try and this was enjoyable for our 3 night stay however any longer and it may have been too much. There was also a pick your own section as well for breakfast so you could grab extra's such as fruits and yogurts.
During our stay we opted for a dinner course one evening, for the amount paid we personally didn't think it was value for money. There were interesting dishes and ingredients but having enjoyed set course meals at other venues, we felt this was too costly in comparison. We also initially struggled in obtaining some milk for our toddler. In the mornings at breakfast time it was not a problem, however on our first night in the evening milk was not available. Fortunately there is a local seven eleven about 5 minute walk away so bought some from there.
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed the natural surroundings and had a relaxing time during your stay. The Terrace Bath Premium Twin Room, where you stayed, offers a spacious layout and an open-air bath, and we are pleased that you and your children were able to enjoy it. We regret to learn that the dinner did not meet your expectations. Your feedback has been shared with our team, and we will continue to strive to create meals that can satisfy more of our guests. Thank you once again for taking the time to share your valuable comments with us. We truly hope to have the opportunity to welcome you back to SOKI ATAMI on your next visit to Japan. SOKI ATAMI Hospitality team
Dear Guest, Thank you very much for staying at SOKI ATAMI. We are delighted to hear that you enjoyed the natural surroundings and had a relaxing time during your stay. The Terrace Bath Premium Twin Room, where you stayed, offers a spacious… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBeautiful new hotel and friendly staff
Scratchy pyjamas, breakfast is not worth the money, not particularly tasty, especially grilled fish
Dear Guest, Thank you very much for choosing to stay at SOKI ATAMI. We are truly grateful for your kind words regarding our staff and the design of our hotel. It is always rewarding to hear that these aspects of our hospitality made a positive impression. On the other hand, we regret to learn that the quality of the in-room clothing and the breakfast did not meet your expectations. Your feedback is invaluable to us, and we will share your comments with the relevant teams to further refine our services and offerings. Once again, thank you for taking the time to share your impressions. We sincerely hope to welcome you back to SOKI ATAMI on your next visit to Atami. SOKI ATAMI Hospitarity team
Dear Guest, Thank you very much for choosing to stay at SOKI ATAMI. We are truly grateful for your kind words regarding our staff and the design of our hotel. It is always rewarding to hear that these aspects of our hospitality made a posi… Show more