600-8399 Kyoto, Kyoto, Shimogyo-ku Nishinakasuji Shomen Sagaru Maruya-cho, Japan
#585 of 699 hotels in Kyoto
Guests' ChoiceBased on 34 hotel reviews
7.9Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
8.2
Staff
8.6
Value for money
7.5
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Showing 1 – 25
Reviewed: 11 April 2025
Olga
PolandDrain smell from toilet
Staff Size of room Room bath Location
Stayed in April 2025
Reviewed: 4 April 2025
Lorraine
AustraliaLovely spacious Japanese style room in older style ryokan. Very clean and comfortable. Staff were friendly and helpful. Great public bath area - clean, spacious and perfect temperature- hot but not too hot! 15 min walk to Kyoto train station. Quiet and interesting neighbourhood just a few streets away. Opposite a significant Kyoto temple. Unfortunately we weren’t able to order breakfast as we hadn’t done so in advance - recommend confirming this at time of booking if wanted.
Stayed in April 2025
Reviewed: 10 March 2025
Ariana
United StatesIt is located on a very busy traffic-filled street so it was very noisy especially at night. Also the staff came in to make beds even though we put up a do not disturb sign
Nice traditional ryokan experience
Stayed in February 2025
Reviewed: 18 February 2025
Anyuken
FinlandI have to be honest: if you are very sensitive to smells, like I am, this hotel is not for you, unfortunately. Our room had a deep smell of seeweed (idk how else to describe it) and the WC didn't smell good at all, although I wouldn't say it was dirty. Just a pretty old building with poor ventilation. Unfortulately, this issue made my stay quite uncomfortable. I still put 7 out of 10 to this hotel, due to very attentive and friendly staff and all the things mentioned above.
It was an interesting and exciting experience - staying in a ryokan: you are given a traditional attire, can visit the bath for extensive amounts of time, and generally the building (with tatami and sliding doors) and the neighbourhood (there are old temple just across the street and Buddhism museum next door) allows you to have most authentic Kyoto experience.
Stayed in February 2025
Reviewed: 28 July 2024
Sara
PortugalThe toilet smelled like pee, we believe it was due to the old pipes but it never stopped smelling for the whole stay. Also, the pillows were too hard.
The room was beautiful and big: a traditional japanese bedroom and we slept in futons which were quite comfortable. The free public bath was very nice, clean and relaxing!
Stayed in July 2024
Reviewed: 19 July 2024
Maria
United KingdomThe toilet facilities could so with upgrading.
Great to experience ttraditional japanese lodgings and baths. Thank you for giving is information on the lion festival.
Stayed in July 2024
Reviewed: 30 June 2024
Alison
ItalyThis was a lovely place to stay for a traditional ryokan experience, sleeping on tatami mats, drinking green tea and visiting the ryokan. The staff were very friendly and the ryokan was very clean.
Stayed in June 2024
Reviewed: 11 June 2024
Nelly
FranceNot very comfy so it’s good for 1 night.
Very typical, bath is good to relax !!
Stayed in June 2024
Reviewed: 1 May 2024
Soner
TurkeyRoom needs some renovation, dirty walls and some old furniture do not give a good sense of Ryokan style accommodation.. We just stayed one night , so it was not a big deal for us.. Paid coffee in the lobby is not good taste
Good location.. Polite staff.. Having Japanese tea in the room is so nice.. Room is big and with good view
Stayed in April 2024
Reviewed: 25 April 2024
Kanwardeep
IndiaAs per the price it is costly. The location is little far away from the stores.
The place was clean and comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Stephen
IndiaThe duration of stay .. a 4pm checkin and 10am checkout the following morning hardly allows any time to take in and enjoy the facilities, especially if we have site seeing on our itinerary as well on same day.
Location and hospitality of staff
Stayed in April 2024
Reviewed: 21 April 2025
Andrew
United StatesWe think this place feels a little old and maybe needs some updating/refreshing.
Overall we had a good stay here. When we checked in, the young lady at the front desk didn't seem to know a lot of information. We were brought to our room, and that was about it. We'd never stayed in ryokan before and were looking for an authentic experience, so we were kinda left to figure it out on our own. We didn't know how to put on the yukatas, so we had to return to the lobby to grab the belts that go with it. The onsen was nice, and when we late late in the evening it was empty, so each of us had our own private onsen. That was fun!
Stayed in April 2025
Reviewed: 28 March 2025
Dionne
AustraliaI’ve stayed at other Ryokans sleeping in the floor and the beds here were so hard and uncomfortable in comparison. The pillows were hard grains and too big with no option for lower pillows… I understand it’s a cultural experience but thicker mats would be appreciated given other ryokans are able to provide thicker sleeping mats. Cleaning staff also knocked and opened our door 1.1/4 hours prior to check in time when I was naked and unable to answer… I don’t know why they did that as they did not speak English and couldn’t answer my young daughter. Late check in at 4pm is also very inconvenient
Wardrobes for bags Large space Bathroom was clean & nice
Stayed in March 2025
Reviewed: 24 March 2025
Christina
GreeceNothing
Full traditional japanese experience!! The hot spring also was incredibile and a must to do after an active day!
Stayed in March 2025
Reviewed: 20 November 2024
Henry
AustraliaStains on walls, hair in bedding (not my own), no conditioner in onsen, not catered for a tall person, unhelpful staff; complimentary tea provided but only occasionally hot water provided with it. Had to return key every time you left. No guests allowed and they locked entry doors to the ryokan after 10:30pm. Wouldn’t recommend staying here.
Stayed in November 2024
Reviewed: 29 August 2024
Maree
Australiathey went into our room when we popped out for dinner as we noticed our teacups were put away but no more teabags left. i found this intrusive and unessary as we only arrived hours prior.
was ok for a one night stay to experience a ryokan,
Stayed in August 2024
Reviewed: 11 August 2024
Tyler
United StatesIt was so comfortable and the view was beautiful
Stayed in August 2024
Reviewed: 9 August 2024
Simon
SpainThe facilities are old. Could use investment in remodeling. No matter how many times the janitor cleaned the bathroom in our room it still smelled bad, like a sewer. A bit far from the train station, 15 min walk.
It's a traditional ryokan. Nice having that experience. Spacious room.
Stayed in August 2024
Reviewed: 24 July 2024
Aarushi
AustraliaThe Onsen was fantastic
Stayed in July 2024
Reviewed: 28 March 2024
Quincy
United StatesNothing! Was amazing!
The stay was amazing even though we were only there for 2 nights. We wish we could’ve stayed longer and will most definitely be back! They put your name on a board in the front entrance to welcome you. The staff is amazing! I think he’s the manager and he was so helpful with everything! Our bags were already in our room because we had them delivered. They took us to our room which I thought was amazing. I really wanted to use the onsen but I didn’t have the time. It was very spacious which is amazing because at the time we had a lot of luggage already. It was a Japanese style room and I thought it was great. Location is a bit far from bus stops and convenient stores but it’s ok. It was an amazing stay!
Stayed in March 2024
Reviewed: 12 August 2025
Anonymous
United StatesBeing from the States, I found the pillows to be a little hard, but that was no issue at all being in such a beautiful and wonderous city!
The staff were friendly and helpful and Nishi Hongwanji temple could be seen across the street from our room!! It was beautiful.
Stayed in August 2025
Reviewed: 5 June 2025
Adam
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: 2 September 2024
Kriegshauser
GermanyThere are no comments available for this review
Stayed in August 2024
Reviewed: 10 July 2024
Emma
AustraliaThere are no comments available for this review
Stayed in July 2024
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