413-0232 Shizuoka, Ito, Yawatano 1084-74, Japan
#12 of 59 hotels in Ito
Guests' ChoiceBased on 23 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
8.3
Facilities
9.5
Staff
9.8
Value for money
9.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 23
Reviewed: September 2, 2025
Zhang
AustraliaVery nice stay with delicious dinner and interesting bbq with the cotton candy. Hot spring is quite private. Shuttle service is very convenient. Lovely staff!
Stayed in September 2025
Reviewed: June 11, 2025
Loryn
United KingdomBeautiful property, we felt totally relaxed from the moment we arrived and the staff were amazing.
Stayed in June 2025
Reviewed: June 2, 2025
Edoardo
ItalyThe gentleman in charge of the kitchen was super nice and the food was delicious!
Stayed in May 2025
Reviewed: June 1, 2025
Dazzleyou22
New ZealandWould have been more helpful if flyers were provided for guests and not only 'for rent'. This second is more of an observation, not a negative: This place is more suitable for people who drive, as it is a good 30-40 minutes walk from the station. the taxi costs not a lot, but better if we drove. BUT the location makes is very peaceful so that is a plus as well- perfect if one has a car.
The best things about the Villa are the onsen and the spacious units, which really is more of a mini-apartment, complete with separate lounge and sitting room. the onsen was a very nice place to wind down after a good day's hike! staff was marvelous, helpful and polite. The whole place was clean and it is a perfect getaway from all the business of the city.
Stayed in May 2025
Reviewed: May 28, 2025
Yingying
New ZealandThis is not something I dislike, but given resort is deep in a residential area, it wouldn’t be too easy to reach if you travel by public transport.
Room is extremely spacious as it has a large bedroom and also a Japanese style living room. This villa also comes with a large lobby and deck area where you can hang out and play some board games. Our package includes breakfast and dinner, the food was amazing and our tummy is very full after every meal - definitely the highlight of our stay there. Staff are very friendly and accommodating as well.
Stayed in May 2025
Reviewed: April 26, 2025
Timothy
JapanSuper clean and very attractive style.
Stayed in April 2025
Reviewed: April 17, 2025
Zac
United KingdomVery friendly and helpful staff who made every effort to make us feel welcome and comfortable. The food was delicious and we very very very much appreciated the free room upgrade. The private onsen was relaxing. Loved the amenity selection and yakuta selection. An occasional fire pit in the evening for marshmallow toasting was an extra treat.
Stayed in April 2025
Reviewed: April 15, 2025
Geok
Singaporetoo deep in from main road
quiet, provide home like accommodation especially for family, comfortable bed, room & common area very clean
Stayed in April 2025
Reviewed: March 31, 2025
Ruslan
JapanHas its own private onsen Everything was new and clean Really good atmosphere
Stayed in March 2025
Reviewed: March 30, 2025
Aimee
United StatesWe picked it be walking distance to the IZU Kogen train stop as well as the Jogasaki trail so were surprised it was in a more residential neighborhood. Best to book with meals as the restaurant choices were limited. There was free beer, soft drinks and snacks in the lobby. You pick up any amenities you may need there as well. The spa was private which is great for anyone not as comfortable with public bathing.
Stayed in March 2025
Reviewed: March 26, 2025
Shona
AustraliaNot the property’s fault but we didn’t realise we were a good walk from the station and restaurants. The hosts very kindly gave us rides on two occasions.
The rooms were spacious and very clean. The hosts were very welcoming and generous.
Stayed in March 2025
Reviewed: March 23, 2025
しゅ
JapanThe private Onsen is excellent, very relaxing: you do not want to quit! There are free juice and beer for every customer, anytime of the day! The rooms are bigger than the Japanese standard, and are suitable for families with children or a group of friends (4). We have not had the opportunity to have diner or lunch, but the breakfast, which is a set, is excellent. They came at the train station to pick up you.
Stayed in March 2025
Reviewed: March 22, 2025
Ayal
Israel15 minute walk from the train station with no public transportation, but as I wrote above, the staff made up for this when needed.
There are not enough words to describe the kindness and helpfulness of the staff. They offered to drive us to and from the train station without us asking them. They serve breakfast in a very friendly atmosphere, and they even have a small evening party for the guests. Other than that, the room was spacious, clean and well-equipped, the bed was very comfortable, and the private onsen was a nice bonus. the location is somewhat remote but within walking distance to the beach. Highly recommended.
Stayed in March 2025
Reviewed: March 14, 2025
Taisiya
JapanCouldn't find out how to turn on hot water in the bathroom (but there is onsen in hotel with hot water and shower) There are no convenience stores nearby, buy essential things before checking in
Beds were comfortable Private onsen is good and clean Breakfast amazing (western style) Hotel stuff is very friendly
Stayed in March 2025
Reviewed: January 10, 2025
Sharon
JapanWe had the entire villa to ourselves because it was the off season. The onsen baths were wonderful! The single staff member was very friendly and attentive. It was lovely and warm :)
Stayed in January 2025
Reviewed: December 6, 2024
Brain
United StatesQuite and out of the way. Friendly staff
Stayed in December 2024
Reviewed: November 29, 2024
Cheng
CanadaGreat Location and shuttle service flexible. Staff are very friendly. Foods are awesome!
Stayed in November 2024
Reviewed: September 1, 2025
Jielin
United KingdomNo curtain in the Japanese-style room. Cannot sleep well
Not too far from some of the popular destinations
Stayed in August 2025
Reviewed: June 6, 2025
Anonymous
SingaporeExcellent service and food. Private onsen available to reserve. “Campfire” with roasted marshmallows/sweet potato. Very family friendly.
Stayed in June 2025
Reviewed: June 11, 2025
Keiko
United StatesThere are no comments available for this review
Stayed in June 2025
Reviewed: May 14, 2025
Danielle
SingaporeThere are no comments available for this review
Stayed in February 2025
Reviewed: May 21, 2025
Anonymous
CanadaThere are no comments available for this review
Stayed in May 2025
Showing 1 - 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content