Lovely location for exploring parts of the Kumano Kodo, nice staff

Stayed in April 2025

Very peaceful in a beautiful area by the river. Staff is very nice and helpfull. The onsen is very good. Many nice hikes from there. Highly recommended.

Stayed in April 2025

Super cozy, n the view is awesome

Stayed in April 2025

The food was excellent and the staff were very accommodating. There is a local bus stop situated directly outside the hotel.

Stayed in April 2025

Wonderful location with a beautiful onsen. Very helpful staff

Stayed in April 2025

I was expecting easy access to the well-known Yunomine Onsen via a 10-minute small train as advertised online but discovered it involved a 30 minute drive.

Nice means, rooms and onsen.

Stayed in October 2024

A bit expensive

Nice staff, very well located nexr to à beautiful river, clean

Stayed in June 2024

The staff were all incredible. Very thoughtful, and went above and beyond to make us feel welcome and cared for.

Stayed in June 2024

Breakfast could have some continental accents.

Natural onsen and good bath.

Stayed in May 2024

Great onsen, friendly staff and good restaurant.

Stayed in April 2024

There was nothing I didn't like - even if there was any confusion or error on my part, the staff were always very generous and easily able to resolve things courteously and professionally. Im so grateful for the time I had at the Iruka Onsen Hotel.

Well I dont know where to start...I loved the staff and enjoyed navigating our language barrier (since I dont speak Japanese and nobody at the hotel could speak much English at all). I had never experienced an Onsen before and I didn't expect to find the ordeal particularly comfortable because im not used to being naked around strangers but it wasn't awkward at all and was in fact a relaxing, therapeutic and overall wonderful experience! We paid for the inclusion of breakfast and dinner, all the food was delicious and the waiting staff were delightful and professional. I loved everything about my stay at the hotel, and the surrounding environment was magnificent. I wish I could have stayed longer, two night wasn't nearly enough!

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing

Location was great staff very helpful and the room was fantastic

Stayed in April 2024

We loved everything about the hotel, except the onsen, which unfortunately is open to the public, making it pretty busy.

Stayed in April 2024

The staff is super

Stayed in April 2024

Not unexpected because it's very clear in the info. So no disappointment from our side. But a shower at the room would make a difference.

Kindness and helpfull staff. The breakfast was great. Diner also.

Stayed in April 2024

Nothing

Location was lovely. Staff very friendly and helpful.

Stayed in April 2024

Near the river to walk around - beautiful location and outside onsen

Stayed in November 2023

Nothing.

Super Service, extremely friendly staff, some speak a very good English. They helped us getting around for little money. Shuttle to the Station in Shingu included. Super good food, a surprise in the morning and evenings. The onsen was open early and late. We loved it!

Stayed in October 2023

The mine train next door is closed.

The staff were very friendly. While they speak little English, the staff tried their best to help us with the various request. The food served changed each day so we do not repeat. The food is as good as you cn expect. The onsen is big but busy.

Stayed in June 2023

Onsen and view from it were great. Very helpful and kind staff who stored our backpacks and arranged early check in. enjoyed a good range of Japanese cuisine for dinner and breakfast. Great location and scenery for hiking Iseji.

Stayed in May 2023

Nothing

Great to stay in this hotel that is clean, quiet and comfortable. Set meals are tasty, not big but great enough.

Stayed in April 2023

Surrounding is remote. 1 night stay is ok. Else will be bored

Nice staff and hotel facilities.

Stayed in November 2022

I do not think this is a five-star hotel as shown in the rating. The upstairs area where I was at had lots of dust and cobwebs around the light fixtures. In the bath area they had massage chairs which was really nice but look to be getting worn through and the material. They had wonderful hospitality downstairs by the front desk including a coffee machine however it would be nice to have had coffee in the room in addition to tea.

I liked the room. It was nice sized and very clean. It had nice Hospitality of tea. I like the bath area. It was kept very clean and organized. The water was a nice temperature. The restaurant attached had nice prices and the food was prepared and present it well. Both dinner and the breakfast servings we're good. Staff was excellent from the hotel staff to the restaurant staff. It is a good location if you're traveling along the Kumano Kodo Iseji Route if you don't want the bus ride from Kumano City.

Stayed in August 2025