Change the food options. Have better lunch offerings. Make the rules of the pool clear before you enter.

As a family of four with a 2 year old and 4 year old, we were very comfortable at Irago for 4 nights. The breakfast and dinner buffets were excellent, with plenty to choose from (the food options didn't change, but we didn't get bored). The Onsen is beautiful and very family friendly - dads and sons in the pools together. Once you knew the rules of the pool, the swimming was excellent and even had a wading pool for the little one to play in - bring your floaties! The hotel offers an easy to book shuttle service to the surrounding area which was fun to check out. The nearby beach is gorgeous but has extreme waves and undertow. Was a perfect break from the big city trip to Japan

Stayed in August 2025

The serving staff at the food counter are unfriendly . The line to wait to get the food is a little disappointing. Our table was set near the staff where they put the used tray and plates they just throw things there aggressively.

The staff counter help us so much with our trouble on our booking issue.

Stayed in June 2025

Unbelievable Views and beaches. Onsen is large but will need in the near future some smaller renovations. Family room was nice!

Stayed in March 2025

Sake is not good as expected.

Good foods. Good location nearby ocean.

Stayed in October 2024

The hotel is very popular with Japanese families. So, if you have (small) kids, this is the place worth considering. Besides, the view from the outside pool of the onsen over Koijigahama Beach and sea around Kamishima Island is just .... nice.

Stayed in July 2024

Moldy smell in hall way to the room but the the room itself the air was very clean and nice. The hotel is on a hill for the great views, so if you want to go to the beach it’s a 20 minutes hike, in summer very hot so it would be nice if there are shuttle buses to the beach. The pool opening hours are a bit short.

Big Breakfast, water sever (eco friendly), upgraded our room for free, amazing views from room and onsen, bar with drinks in lobby (pay extra), friendly staff, pool is clean and fun, shuttle bus from Toyohashi station, view platform on the rooftop for great sunsets and sunrises

Stayed in July 2024

It's raining

Onsen

Stayed in June 2024

A strange mold smell in the room.

Amazing view from the room, very clean onsen facility, great dinner choice. Parking available on site.

Stayed in June 2024

The fantastic view, the fantastic dinner buffet and the fantastic spa facilities. Choice in bed pillow!

Stayed in April 2024

It was unclear how to reserve private bath area. Maybe I missed some information as not everything had English translation. Small bathroom area and towels were really thin. Maybe more sun beds around the pool area would be welcoming to guests.

Newly renovated so bedroom, dinner no area and reception area were very modern.

Stayed in August 2023

Prepared rooms were not upgraded ones.

Location

Stayed in August 2023

spectacular sea view and comfortable onsen

Stayed in August 2023

The staff does not have bilingual ability. You have to pay extra for children's play room and facilities. In house meals are focused on Japanese cuisine. We were especially disappointed in the breakfast - with very little choice for a western pallet (normal eggs, bread, cereal, fruit was not available)

The rooms have a beautiful view. The hotel's interior is clean and smart looking. It was a great size room for a family of 4 (2 adults and 2 children). Our main reason for visiting was the pool and we were not disappointed. The children's pool is shallow and safe with a slide that slides down into the water. The outside area is kept clean.

Stayed in August 2023

The rooms are renovated and very comfortable, but the bathrooms (toilet and shower) are horrible! Too small, very old, just overpainted. As well the old windows should be replaced. We also have to mention the surroundings. It looks more like a jungle. They definitely need to hire a gardener.

Fully renovated dining area, outdoor pool, rooms and several public areas. The view from the hotel was simply amazing!

Stayed in July 2023

The room itself was a little old, but since we spent so little time there, it hardly mattered. The quality of the rest of the hotel made the room irrelevant

The room itself was average inside, but had amazing views - but what makes this hotel so special is the amazing baths, and the fabulous meals The baths are on the top floor and have panoramic views of the ocean and night sky. There is an outdoor infinity-edge bath - perfect for watching the stars and light house at night; as well multiple indoor baths and spas and saunas. For dinner, it is a buffet, which doesn't sound fantastic and yet it was. There were at least 8 chefs on hand to cook dishes to your specification, and the choice was phenomenal. Plus, all we could drink for 2000y.

Stayed in April 2023

none

The hotel was clean and comfortable. The food was very good and the charges were very reasonable. The view was definitely wonderful.

Stayed in March 2023

I didn't see any cons.

The location of the hotel is great, wonderful views of the ocean. Even from the outdoor pool of the onsen. The breakfast is very rich. The staff is very friendly and helpful. We also used the transfer to the train station. Very convenient.

Stayed in May 2025

The infinity onsen was gorgeous, and the view from the rooms and the roof top was incredible! The bus services to collect us from the fery terminal, and drop us off at Toyohashi Station was ideal.

Stayed in April 2025

Food, room, customers service, everything was great!

Stayed in January 2025

Everything was perfect 😊👍.

Neat and clean hotel. The staff were professional and friendly. Had a very good view of the ocean. The breakfast buffet was very good with plenty of choices.

Stayed in October 2024

Nothing in particular

They have a bus to pick you up from toyohashi station. The room was big for 3 of us who stayed, the view was superb and food was excellent.

Stayed in October 2024

The room was great but the smell of the air condition bother us about the awful smell

The onsen was great and the food was delicious

Stayed in September 2024

Nothing

Spectacular view with a nice breakfast. The view from the roof top is fantastic. Great value

Stayed in September 2024

Views are beyond expectation

Stayed in August 2024