Pillow too hard

All inclusive

Stayed in August 2025

The tatami room was lovely and the bed very comfortable for a futon type. There are a number of different style rooms. We especially booked a room with a private outdoor shower and bath. The food was superb in every respect. There were a number of beers available and, surely, there is a taste to appeal to everyone. The staff were caring and took time to understand the hotel guests. The communal bath was nice and the outdoor areas in general were pleasant. The test of a hotel is to positively answer the question, 'would you stay here again?' Our answer is that we returned after visiting here a year ago, except this time we doubled the length of our stay.

Stayed in May 2025

No bottled water in the rooms? Nothing too significant

Complementary amenities (cherry beer, nibbles, 9pm soba noodles, cocktails at night, marshmallow by the fire, kaiseki meal…)

Stayed in April 2025

The Entrance of the hotel especially if we drove up at night, as we missed it twice drove passed it. If can make it brighter or Logo or ENTRANCE sign to be more prominent. Because after we checked out and loading our luggage, we also had to show the new guests the entrance...

The Breakfast is good enough as me and hubby both are vegetarian but the dinner are exceptional very well planned n delicious!! Defiantly will come back again!

Stayed in February 2025

All inclusive is wonderful. Food is delicious. Staff is very kind.

Stayed in December 2024

Out of the way for a quick visit for mainstream visitors with a purpose of seeing many attractions. It was next to a roadway, and able to hear car traffic.

Stylish, artsy, free drinks(all day), amenities, beautiful(and hot) onsen baths, great food.

Stayed in November 2024

the hotel offers extras, snacks, coffee, tea and beer and sake. dinner is great.

Stayed in September 2024

Excellent Dinner and Breakfast. All inclusive drinks. Private Onsen/Hot spring was amazing. Staff were very accommodating and the Cherry blossom in full bloom along the nearby river was a huge bonus. Excellent artworks throughout the property

Stayed in April 2024

The rooms were nothing special and a little dark. Also, it could be a tad frustrating to wait for the keys to come back for one of the private onsen. But those are minor complaints.

What a cool place! There were so many opportunities to taste the beer that was brewed locally on-site. From the drinks bar at check-in to the tasting room open all day to the all-you-can-drink plan at dinner, the hotel was really quite generous with their liquid offerings. Even non-drinkers are accommodated with plenty of alcohol-free options. We also liked that they had multiple private baths on site. The main onsen were also quite nice. The food was fantastic and the beef served at dinner was some of the best I've had.

Stayed in February 2024

Extraordinary, kind and attentive staff, beautiful facilities. The meals were fantastic. Hotel is in a rather remote area, expect mainly Japanese speaking guests and staff. Translation apps will be helpful :)

Stayed in January 2024

Our room was a little dated but the hotel itself was so lovely with lots of places to sit and relax, we didn’t use our room that much anyway

Absolutely everything! The staff were so nice. We were the only non-native people and the staff went out of their way to speak English if they could. The Cherry Beer was amazing. All you can drink beer, tea and coffee. Also lots of snacks available during the day. The private onsen was magical.

Stayed in September 2023

As a number of other reviewers have noted, the rooms themselves are comfortable but quite dated. A stark contrast the the rest of the hotel! The common areas and hot springs are so nice that you don’t need to spend much time in your room, but be aware before booking if this is something that will bother you.

Beautiful hot springs, both private and ‘public’ for hotel guests only, excellent food and service, and many different locations and experiences to enjoy. We don’t usually book all-inclusives, but really, everything included here was so nice and the dinners in particular were very good quality. Highly recommended, especially if you’ll also enjoy the shogi-themed city of Tendo.

Stayed in August 2023

The rooms are a little dated compared to our impression of the photos but still quite comfortable.

Superb! Well exceeded our expectations. The facilities were amazing. There are free private spas, unlimited drinks including alcohol, and free bar cocktails at night and also open fire to roast marshmallows. We had an amazing experience!

Stayed in July 2023

The room was supposed to come with private Onsen. However the room only came with empty wooden tub and we have to constantly fill it up with tap water. This is not what a private onsen should be!

For the price paid, the buffet breakfast was a disappointment.

Stayed in June 2025

That they only open the all inclusive at thier time period The beer was 3-9 pm You had to book a time to eat and it was a set meal which a lot went to waste vs allowing a set meal with option to order at a small set menu

Big room

Stayed in April 2024

This was a hugely disappointing experience. When we arrived we were shown to a very dated small western style room which did not reflect the photo of the room we had booked in any way, shape or form. The quality of the room was like a one star hostel. What is more, we had paid a lot of money for what we thought was going to be a treat. We went straight down and asked to move and were told the only option available was to pay more to move to a Japanese style room which we did. This room was better quality but did not have central heating, only an old fashioned blower heater which was brought in and so most of the time the room was freezing. Also the toom did not have an inside bathroom, only an outside private onsen and which given it was snowing outside, and the bath took ages to fill so was not exactly roasty toasty, was not ideal. We thought the outside private onsen was in addition to an inside bathroom so our mistake on that one. The all inclusive factor for food and drink was the only option we were given and not value for the money. The food was hugely disappointing, the beer did not match our tastebuds, and the overall atmosphere was not zen-like as had been expected.

Thank goodness for the staff who were all lovely.

Stayed in March 2024

hotel under renovation which limits the public hot spring. hotel didn’t inform us in advance at the point of booking, disappointed as we have. I chance to use hot spring. poor breakfast options as well.

private hot spring facility.

Stayed in November 2022

Rooms were not as shown as on the pictures and definitely not 3 star worth the money. Everything was very old. Beds were quite uncomfortable. Basically just a very thin layer.

Breakfast was really good and Onsen was also really nice. Also staff was very friendly.

Stayed in November 2022

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Stayed in July 2025

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Stayed in February 2025

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Stayed in August 2024

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Stayed in December 2023

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Stayed in August 2023

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Stayed in June 2023