Two of the restaurants were closed the night we tried to use them, and two of the others felt very unwelcoming to a gaijin family with a small child.

There's a lovely view over a local park; you're five minutes walk from Ohori park and the subway network. There are in theory five restaurants, including one which does nice rice bowls with grilled-to-order pork. I get the impression this hotel mostly exists to do fairly fancy weddings.

Stayed in June 2025

The staff can not speak English well

The location is good with good price–performance ratio

Stayed in June 2025

They insist on leaving room keys on reception, very unusual today. Only one microwave is available, and it is on the highest floor. The microwave is not very easy to use and its descriptions are in japanese language only.

Good location in walking distance from Sapporo station and main tourist attractions. Quiet room. Room design is from 20th century, but everything is in very good condition and working fine, including even the built-in radio. Staff is very nice and helpful.

Stayed in May 2025

quite old fashioned

its accessible

Stayed in May 2025

Great location easy walk from the train station.

Stayed in February 2025

Nothing

Great location, welcome staff, accessible parking lot right below the hotel (some hotels in the city centre have parking areas separate from the hotel building). Clean, organized.

Stayed in January 2025

Very helpful staff, good breakfast for reasonable price in the restaurant on the 1st floor, very clean

Stayed in December 2024

Distance between the hotel and the JR station is a little bit far.

We spent three nights in the Deluxe Twin room of this hotel. It is about 700 meters away from the JR Sapporo Station, which will take you some time to walk. Anyway the room is clean and spacious, and the beds are comfortable. Staff in the front desk are very polite and friendly. They even printed a page of my electronic ticket for me.

Stayed in October 2024

Very good location!

Stayed in July 2024

The open air walk from the underground shopping mall to the hotel. The ground is quite treacherous esp for oldies like us.

Although the location is quite far from the JR train station, most of the walk is along the basement mall, away from the hazards of the winter on the streets. However, the last stretch, which is about two blocks away, is still along the streets. Breakfast is good though choices are quite limited. The hotel is just a block away from Odori Park but we were a bit too early for the ice carving event.

Stayed in January 2024

Signage from International terminal could improve

The associated onsen was great, even though the outside ones are currently unavailable

Stayed in January 2024

The heater is not individual so that I could not adjust it by myself.

The staff are really nice and helpful.

Stayed in December 2023

I liked the helpful staff, the clean and spacious room I had and also that when I tried my best in Japanese they answered me on their language instead of English.

Stayed in September 2023

I smelled cigarette smoke walking down the hallways. I didn’t know this hotel allows smoking.

Location is good. Just 15 mins walk from Sapporo station. Very close to the university botanical garden and Odori park.

Stayed in July 2023

it a bit expensive maybe because it was weekend.

I didn't have breakfast at hotel. The location is great!

Stayed in May 2023

May be time to retire the infamous “golden key”, giving guest better privacy and security not having to drop off the key when leaving the property every time.

Very clean facility from lobby to lift to corridor leading to room. Room was adequate size for small family, with good view. Relatively easy underground walk to reach the hotel. Definitely recommended for family stays.

Stayed in April 2023

The hotel has a restaurant which provides Japanese, Western and Chinese options for breakfast. We found the Western breakfast a bit plain.

Within walking distance of Sapporo station, Odori Park and most major attractions. The room was a reasonable size with very comfortable beds.

Stayed in March 2023

Price can be improve

Second visited to this hotel, not to mention about it's value of money, great location, there is single bed room cater for lone traveler too

Stayed in February 2023

perhaps there can be some improvement of the bed if possible.

Great location! 10 minutes walking distance to the Tanukikoji Shopping street. Nearby covered with amenities, public transport. Value for money too, for the ideal location and convenient

Stayed in January 2023

The hight of bed was low. it might be better skin care amenities can be selected.

staffs were friendly and facility was clean.

Stayed in February 2023

The large sized rooms

Stayed in January 2023

The size of room and comfy beds.

Stayed in January 2023

Some of the furnitures were old and dirty. There's a smell in the bathroom which i think is coming from the pipes, to which i think can be solve easily. The floors werent properly vacuumed. also i think it would've been nice if there was a microwave in the room or hallway.

The staff were really nice. We forgot our key inside our room and they were really nice about it. The beds were comfortable.

Stayed in December 2022

Returning of keys to reception every time you leave the hotel is a little hassle. Just a little.

Relatively near train station

Stayed in December 2022