Reviews of Hotels & Resort Feel
231-0862 Kanagawa, Yokohama, Naka-ku Yamatecho 184, Japan
#34 of 146 hotels in Yokohama
Guests' ChoiceReview score
Based on 20 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.5
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Facilities
8.5
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Staff
9.3
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Value for money
8.4
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Free WiFi
9.2
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Showing 1 – 20
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Reviewed: 10 May 2025
K
United Kingdom39 reviews9 helpful votes9.0“Very reasonable”- • Business trip
- • Solo traveller
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
WiFi poor (<2Mbps). Only Japanese TV stations or VOD.
Very reasonable. Staff very friendly. Well equipped. Spacious (for Japan).
Stayed in May 2025
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Reviewed: 27 April 2025
Russell
United States1 review8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
Did not get breakfast. Rest was good. Your people
Stayed in April 2025
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Reviewed: 3 March 2025
Kah
Australia6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Great room space and lots of extras. Close to the train station and staff was shower friendly to assist.
Stayed in February 2025
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Reviewed: 28 November 2024
Miguel
Japan6 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 4 nights
Convenient location Good amenities Supportive front desk guidance
Stayed in October 2024
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Reviewed: 18 September 2024
Luiza
Japan6 reviews1 helpful vote8.0“Good value for price, tons of freebies”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room - Smoking
- • Stayed 1 night
- • Submitted via mobile
I had a smoking room, and there were definitely some spots where the cigarette staining was visible. Also after showering and leaving the bathroom with some steam I feel the cigarette smells started to come up again... nothing unbearable and if you get a non-smoking room or don't mind the smell, I'm sure it wont be a problem :)
Very big room, lots of amenities. Whole place smells slightly like Shea butter which is great. Close to a cute little park and had free drinks and sweets. There's a free foot spa but since I only stayed one night I wasn't able to go, still looks really good and is open 24/7 I believe Staff was also very nice :D
Stayed in September 2024
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Reviewed: 12 August 2023
John
United States23 reviews5 helpful votes7.0“A nice place to stay in a cool neighborhood.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
2/3 of our rooms’ a/c didn’t work too well. Hallways and elevator were cramped so we had to make 2-3 elevator runs to get our family upstairs or reverse. Hotel was posh in a way that was nice for sure but didn’t appeal to us. Cash only was less convenient.
Staff were very friendly and helpful. Free snacks and drinks in the lobby 24 hours was great. Room was clean with ample space and many cleaning options (soaps, etc). Great location for Motomachi, Chinatown, Harbor View Park, and Yamashita Park.
Stayed in August 2023
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Reviewed: 27 July 2023
Jacky
Spain356 reviews132 helpful votes8.0“Better if you speak Japanese and/or have a SIM card”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Arriving here in the middle of the night if you don't speak Japanese is awful. When I showed up, the receptionist didn't speak English, and he gave me a WiFi password that didn't work. (There was a pile of printed passwords at reception, and the following day i realised that the printer was faulty so wasn't correctly showing the password.) I couldn't communicate with him at all, and he had some weird device (not a mobile phone) he used to translate questions he had that I either didn't understand or couldn't reply to as I had no Internet access. He wanted payment in cash, not card, but i didn't have enough yen. I desperately wanted water, but after I'd mimed my need umpteen times to get the message across, he took me outside to a vending machine. I indicated I had no change, but instead of him using the translator to say he'd buy the water and add it to the bill, he wasn't interested. I was desperately thirsty but he wasn't giing to help. I discovered there was a small bottle of water in the room, nowhere near enough for me. He saw me struggling with my broken case but barely helped at all. When I went out next day to seek water, the day receptionist asked me to leave my key. When I returned late, I rang the bell at reception and waited. There was no response. I banged on the door and waited. No response. I shouted and waited. No response. I went through that for about 10 minutes before a receptionist turned up. After that, I insisted I was taking my key with me.
I alternately loathed and loved this place. The positive things are it's close to cruise terminals, near metro, shops, cafes and restaurants. The room is a good size, and the bathroom/wash basin area offer a wider range of toiletries than I've seen in any hotel, even 5-star ones worldwide. The options are truly amazing. Coffee, soup and sweets are available free of charge in the reception area.
Stayed in July 2023
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Reviewed: 24 July 2025
Zoltán
Hungary10 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There was no freezer part of the refrigerator
Stayed in July 2025
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Reviewed: 5 April 2024
Kerttu
Japan2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
The hotel was a lot fancier than I was expecting for the price! The room was huge, the view from the footbath was nice, and all the little extras made me feel very pampered.
Stayed in March 2024
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Reviewed: 3 April 2024
Noemi
Spain6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Everything was really tidy and the personal was really friendly
Stayed in March 2024
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Reviewed: 22 March 2024
Alexis
United States2 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The hotel was so relaxing after our long flight to Tokyo. We loved the whirlpool bathtub and foot spa. Staff were very friendly.
Stayed in March 2024
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Reviewed: 30 November 2023
Laura
Japan8 reviews10“Quaint boutique hotel in a great location for sightseeing & shopping!”- • Business trip
- • Solo traveller
- • Deluxe Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
No beer in the outside vending machine.
Great location for subway stay, Tower, China Town, shopping galore & lots of restaurants nearby! Small boutique hotel, very quiet & has a real jacuzzi bathtub!
Stayed in November 2023
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Reviewed: 15 August 2023
Pamela
Australia23 reviews3 helpful votes10“Excellent relaxing accommodation.”- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No negatives at all.
We were able to leave our luggage when we were 4hrs early. The staff linvited us in before check-in, as it was raining. Thankyou. Staff didn't speak english, but were patient In helping us understand. Small spaces, but decor was nicely done. Atmosphere was very pleasant. A lovely touch to have coffee, tea and cakes available near reception. Relaxing music. Room amenities were excellent, with lovely hair and body products included. Proximity to shopping, restaurants, attractions, and parks, and public transport is great.
Stayed in August 2023
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Reviewed: 17 June 2023
Brian
United States5 reviews10“perfect stay”- • Leisure trip
- • Couple
- • Deluxe Double Room - Smoking
- • Stayed 1 night
- • Submitted via mobile
nothing was bad really but I think it was confusing about payment
staff is nice plus it is a beautiful room and everything 10/10 recommended
Stayed in June 2023
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Reviewed: 8 January 2025
Mason
Japan19 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room - Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 25 May 2024
Geoffrey
Japan2 reviews8.0Very good- • Business trip
- • Solo traveller
- • Deluxe Double Room - Smoking
- • Stayed 11 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 10 July 2025
Zachary
Japan2 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2025
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Reviewed: 13 July 2024
Nichole
Australia15 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 21 May 2023
Rosillo
United States2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
Showing 1 – 20
