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  5. Reviews of Hotel Port Plaza Chiba

Reviews of Hotel Port Plaza Chiba 5 stars

260-0026 Chiba, Chiba, Chuo ku Chibaminato 8-5, Japan

#14 of 70 hotels in Chiba

Guests' Choice

Review score

Based on 161 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 20 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Triple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Slippers

    Location

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and very close to train... definatly next time will stay at the same hotel

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Great Staff. located close to train station.
    • Leisure trip
    • Couple
    • Standard Triple Room - Non-Smoking
    • Stayed 2 nights

    Staff is very helpful and communicate with Google translate. Easy access to train station.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    8.0
    We stayed at Hotel Port Plaza Chiba for Star Wars Celebration 2025 and had a great overall experience. We booked 2 rooms
    • Leisure trip
    • Family with young children
    • Economy Triple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No laundry facilities — but not a deal breaker

    Everything!

    Stayed in April 2025

  • Reviewed: 1 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It had a excellent sea view and very clean

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nice simple hotel in Chiba. I advise the jazz bar across the street

    Stayed in April 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is an affordable stay for solo travellers.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Clean and comfortable. Very close to the monorail.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    8.0
    Great location, fantastic shower, clean hotel and helpful staff. Will stay again!
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    The bed was comfortable but a little small for a tall person such as me (190cm). It's possible the room was once a smoking room. I used the provided air freshener each time I entered the room. The buffet breakfast was fine for having a good, solid meal, but the selection was limited.

    I was attending the Star Wars Celebration at Makuhari Messe. The Chiba Port Plaza hotel is in an excellent location for this, taking less than 10 minutes on the train to Kaihimmakuhari station (and the hotel is only 3mins walk from Chibaminato station). The staff were very polite and helpful, and the hotel very clean. The shower was fantastic! Good pressure and water volume.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    A great stay!
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    I would stay again at this hotel, so these are all small things that didn't impact my overall stay, especially given the price. Here are a couple of suggestions of possible things to improve: - the fridge was turned off when I got into the room, and I quickly understood why. When turned on, it is very noisy. - there's only one pillow on the bed. It would have been nice to have two - no safe in the room :-/ - the vending machines downstairs need some convincing, haha. Most of the time I wanted a drink, I had to touch my IC card 10-15 times and, after being "denied" transactions all those times, it would eventually work - the WC/toilet itself is a bit outdated, and what I thought was weird is that the "wand cleaner" button, which was supposed to be there (based on the instructions right above the panel, inside the bathroom), had been removed, so you couldn't clean the wand :-/. I still think it cleaned itself once in a while, based on the noises, but it would have nice to be able to do it. - the room was mostly clean, but I did find a hair attached to the handle of the bathtub and there was quite a lot of dust in the vents (but once again, given the price and the location, it's to be expected) - bad coffee at breakfast (though the food is good!) - If you want to get some takeout for lunch or dinner, be aware that there aren't many options. But this is not the hotel's fault: it's just that there isn't much in the Chibaminato area

    I stayed at this hotel when I went to an event at Makuhari Messe. It's only a few stops away on the Keiyō Line and it was so much cheaper than the hotels in the Makuhari area. I'm very happy with my choice as, why my friends who stayed in Makuhari reported endless queuing for the check-in, rooms that smelled of smoke and other things like that, I had no such issues and actually had a very nice stay at Port Plaza Chiba :-) The staff is exceptionally nice! The reception people are warm and friendly and you can tell they care about you. They also speak English. Even the cleaning staff and the people at breakfast were super nice. Staff-wise, it was the best experience I had out of the 4 hotels I've been in Japan during this trip. There is a bathtub in the room, the bed is very comfortable, the view from the window is lovely, and the hairdryer worked amazingly well, given the different plugs in Japan! The room itself was big: I could open both big suitcases I had with no problems. There are also some nice toiletries that I liked, and I loved how quiet it was (when the noisy fridge was turned off). Every night, I slept very very well. The subway station is right next to the hotel, on the other side of the road, which makes it a fantastic location if you need to travel to other areas of Chiba. I would definitely stay again!

    Stayed in April 2025

  • Reviewed: 15 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room and location fully met our expectations.There was free car parking.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Overall clean, and good budget option
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The main issue was the staff were not particularly helpful or friendly. In particular the restaurant staff seemed quite lazy. I asked for a glass of water on a few occasions, and it took me around three asks for them to finally give me one. Which seems a bit ridiculous. Particularly since they were doing nothing particular at that moment, except scrolling in their phones.

    The location next to the subway station was quite convenient. The Internet connection was generally fast and stable.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    Convenient hotel to explore Chiba and the east.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 5 nights

    There weren't many restaurant options close by. You need to go a little distance to find more.

    Good hotel with plenty of facilities to enjoy. Very close to a train station, konbini, supermarket and pharmacy. The staff was extremely polite and gentle. 10/10 service.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Nice and Quaint yet Elegant
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was how small the room was, but for only one person it's ok. Plus as long as you are out of the room more than in the room it is ok.

    It looked very lavish. Room was clean and it had a very nice view. Staff was very helpful when I had trouble finding the building. There was a refrigerator in the room. Microwave and ice are available, just on a different floor.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 5 nights

    It doesn't provide disposable slipper. I would also appreciate if they can put a bottle of water in the room.

    There is a wide variety of food at its Breakfast buffet. Room are clean and staff are polite. It is close to the JR and monorail Chibaminato station.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Will stay here again
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    The room was not thoroughly cleaned when I checked in. The housekeeping staff missed a corner. It was soiled with crumbs and aluminum wrapper.

    Just beside Chibaminato and Chiba Monorail stations. The room is spacious. The lounge sofa. The wonderful view of the harbor. There is also a quiet (not chaotic) bus terminal just beside the hotel going to Chiba station and Tateyama. A mini-mart, drugstore and bakery inside the train station.

    Stayed in March 2025

  • Reviewed: 14 December 2024

    9.0
    Superb
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean ,good location.

    They have good service. the staff is very kind and willing to help with good hospitality.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Lovely stay in Chiba
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No laundry machines. The lunch buffet was a little disappointing as 90 % of it contained pork. Oh well 😅

    Quiet location, large room, large beds, very friendly staff. Great little Izakaya next door.

    Stayed in December 2024

  • Reviewed: 5 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel in great location, easy access by train and monorail.

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    Will definitely come back again if I go to Chiba
    • Business trip
    • People with friends
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No

    Good location walking distance to train station ,super friendly and helpful staffs !

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    No laundry machines available (unless I missed them!)

    Location is amazing

    Stayed in September 2024

  • Reviewed: 29 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like the place its clean and the price is cheap for 5 star hotel. I like the breakfast 👍.

    Stayed in September 2024

  • Reviewed: 13 July 2024

    8.0
    Maybe need some renovation
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Quite far from food court / shopping mall though has convenient store nearby and we ate at the same restoran for 2 times.

    Quite big room. Rate is Fair.

    Stayed in June 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was no complementary water.

    Stayed in June 2024

Showing 1 – 25

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