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Reviews of Hotel Plaza Kobe 4 stars

658-0032 Hyogo, Kobe, Higashinada-ku Koyocho-naka 2-9-1, Japan

#82 of 140 hotels in Kobe

Guests' Choice

Review score

Based on 134 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast!

    Stayed in August 2025

  • Reviewed: 25 July 2025

    8.0
    Satisfied
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice breakfast and Room was Good

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Pleasant and conveniant stay ;o)
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    Good and polite service, rooms are good for a longer stay. Very good conectivity to public transport, two small malls with everything you need daily close by.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room - Non-Smoking
    • Stayed 11 nights

    Breakfast was excellent

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    Wonderful and friendly staff. Thank you!

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Friendly staff and great location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room- Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    The staff and housekeeping were very friendly and also able to speak English which was very helpful for my family and me. The hotel is in the same building as the Rokko iPark which had a grocery store, pharmacy, Daiso, a cafe, and more.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    A good hotel, but not worthy of being number 1 rated
    • Leisure trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Room was dusty and I found a previous occupant's hair in the bathroom. Furniture was dated and well-worn. Not enough power sockets in room. Breakfast add-on cost was high (I did not opt for breakfast) I would choose a more central location next time.

    Located inside a mall and with a walkway leading to train station, so convenient. Professional and kind reception staff. Good view of port from my room. Attractive entrance and reception area. Large room size.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    8.0
    I often stay here for work. It's an older hotel, but great value and all the staff are very nice.
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    No spoons in the room.

    Quiet, good value and the staff are very friendly and helpful.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 7 nights

    Disgusting smells on 12th floor, loud AC noises from the pipes and curtains aren't very thick so lot of light comes through

    Very nice hotel on rokko island with shopping right below, great value, very nice staff

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    A real gem of a place. Not so huge as some hotels
    • Leisure trip
    • Couple
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above

    Great location very modern clean excellent breakfast

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room- Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The beds we're uncomfortable

    Stayed in May 2025

  • Reviewed: 13 April 2025

    7.0
    Simple and easy stay.
    • Leisure trip
    • People with friends
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The location was close to the school I needed to go for 4 days. The hotel is old but clean and basic. Staff members don’t speak English at all so get your google translator ready from the get go. Convenient- near a supermarket and walking distance to the Rokko Liner train station. Easy access to the centre of Kobe for shopping and restaurants.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Short by choice, if we didn't want to do much in the center we would have stay longer
    • Leisure trip
    • Group
    • Standard Triple Room -Non-Smoking
    • Stayed 1 night

    Location is too far from the Center even with the station in walking distance

    Breakfast was great. If you have kids they can go to the giant trampoline and you can do so groceries shopping in the same building just another entrance.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    The pillows: please consider switching to memory foam. The traditional Japanese-style ones are very uncomfortable and can cause neck pain.

    The hotel is very beautiful and offers all the comforts you might need. The rooms are much more spacious than the average Tokyo size, and the view is wonderful. The furniture is classy and vintage—a style I particularly like. The artwork on each floor is a nice touch. The bakery in front of the lobby serves amazing sweets—be sure to try the cube croissant! The location is a bit inconvenient—it's on Rokko Island—but a short 6-minute ride on the Rokko Line takes you right into the heart of the action.

    Stayed in April 2025

  • Reviewed: 26 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is too old

    Breakfast is very good 💯

    Stayed in March 2025

  • Reviewed: 21 January 2025

    8.0
    Classic hotel that hits all the right spots
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Potentially a little out dated in its furnishings with a little wear and tear but otherwise it really wasn’t an issue.

    A clean and elegant hotel reminiscent of the 70s/80s, classic hotel vibe with comfort in heaps. The baths were my favourite feature, greta size, quick to fill. Right next to the train to the main city which was very convenient. Shop downstairs for fresh fruit with the most delicious strawberries.

    Stayed in January 2025

  • Reviewed: 9 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    There is a parking fee (1500 yen) for an overnight stay at the hotel.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    8.0
    Corner room was luxurious and the breakfast was perfect.
    • Business trip
    • Solo traveller
    • Corner Twin Room with view bath ( Extra Bed from 3 Adult) - Non-Smoking
    • Stayed 3 nights

    I felt that the rooms would need newer carpet and wall paper.

    The room was very nice. So was breakfast and the location was good too.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Extra Bed (4 Adults) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The house keeping was bad. They didn't clean the room at all.

    The room was very comfortable.

    Stayed in October 2024

  • Reviewed: 23 November 2024

    9.0
    Great stay in a family-friendly environment
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the reception can seem a bit not attentive. There were 3 staff around, but only 1 was serving the queue. I was standing there waiting to get my room key and the staff ignored me and skipped me to serve another guest who came later.

    The hotel is located in a family-friendly environment. Kids are often seen playing in the area outside the hotel lobby. Restaurants are nearby and the surroundings are nice to walk around.

    Stayed in November 2024

  • Reviewed: 22 November 2024

    9.0
    Enjoyable stay.
    • Leisure trip
    • People with friends
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good value for money. Love the neighborhood, conveinence stores, supermarkets and local restaurants nearby. Close to metro station. Car park avaliable, convenient to stay here and explore around.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    8.0
    Great night view of Kobe and Osaka!
    • Leisure trip
    • Family with young children
    • Standard Triple Room -Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As others have said, the rooms are a little dated but that wasnt a major concern - everything was clean and tidy

    Amazing view of Kobe and Osaka from the room. The area around the hotel was nicer than expected and there are a number of places within walking distance to eat.

    Stayed in October 2024

  • Reviewed: 22 August 2024

    9.0
    very nice staffs who always tries the best to help clients.
    • Business trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 5 nights

    Breakfast, Sea View, Transportation,

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    great dinosaur breakfast buffet
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights

    the rooms are a little old.

    the breakfast dinosaur buffet makes a hughe difference vs other hotels it adds a lot of value to the room rate, the staff is super friendly.

    Stayed in July 2024

Showing 1 – 25

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