Reviews of HOTEL MYSTAYS Yokohama Kannai 3 stars
231-0015 Kanagawa, Yokohama, Naka-ku, Onoecho 5-67-1, Japan
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewIt's very convenient to Yokohama Stadium, which is what I was in town for.
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS Yokohama Kannai Reception
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect for me: breakfast, cleanliness, professional staff, etc
n.a
Thank you very much for choosing Hotel MyStays Yokohama Kannai. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are deeply honored by your many kind words of praise. We would be delighted if you would choose our hotel again when visiting the area. We sincerely look forward to welcoming you back. Hotel Mystays Yokohama Kannai Front Desk
Thank you very much for choosing Hotel MyStays Yokohama Kannai. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are deeply honored by your many kind words of praise. We would be delight… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent customer service , pleasant staff, serene restaurant with good food, coupled with neat room makes my stay and excellent one.
The machine for exchanging foreign currency had some few problems on the first. Also the rate of exchanging dollar for yen was very poor compared to what is offered in a nearby shop.
Thank you very much for choosing Hotel MyStays Yokohama Kannai. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are deeply honored by your many kind words of praise. We would be delighted if you would choose our hotel again when visiting the area. We sincerely look forward to welcoming you back. Hotel Mystays Yokohama Kannai Front Desk
Thank you very much for choosing Hotel MyStays Yokohama Kannai. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are deeply honored by your many kind words of praise. We would be delight… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewRooms were clean, lots of space. Comfy big beds.great location
Prices quite high during time we checked in, perhaps due to baseball games season and music fest
Thank you very much for staying at Hotel MyStays Yokohama Kannai. We also appreciate you taking the time to share your feedback with us. We look forward to seeing you again. Hotel MyStays Yokohama Kannai Front Desk
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewCleanliness
The front desk language barriers unable me to communicate well.
Thank you very much for choosing HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.Thank you for your comment regarding service. Your feedback will be instrumental for us to improve our service.We hope you will consider HOTEL MYSTAYS Yokohama Kannai for your next trip near us. HOTEL MYSTAYS Yokohama Kannai Reception
Thank you very much for choosing HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.Thank you for your comment regarding service. Your feedback will be instrumental for us to improve our service.We hope you will… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt has near convenience stores
The room was really little and you have to walk around 10min from the station to the hotel
Thank you very much for staying at Hotel MyStays Yokohama Kannai. We would also like to express our sincere gratitude for taking the time to share your opinions and impressions with us. We are very relieved to hear that you had a comfortable stay with us. We will continue to strive to provide even greater satisfaction to our guests. We look forward to seeing you again in the future. Hotel MyStays Yokohama Kannai Front Desk
Thank you very much for staying at Hotel MyStays Yokohama Kannai. We would also like to express our sincere gratitude for taking the time to share your opinions and impressions with us. We are very relieved to hear that you had a comfortabl… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewClose to Kannai stations.
We stayed two nights, towels and cups were not completely changed to new ones on the second day. The room was quite small as well.
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS Yokohama Kannai Reception
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location was great.
Our room’s AC was broken. Someone had said they’d fixed it, but it was just a temporary fix. We moved rooms in the middle of the night. That part’s understandable and things happen. But then we were asked to move rooms again the next day… They let us end up staying in the room we’d moved to, but it was a little stressful on that front.
Thank you very much for staying at Hotel MyStays Yokohama Kannai. We also appreciate you taking the time to provide feedback. We sincerely apologize for any inconvenience caused by the air conditioning in your room and the room change. We aim to use this feedback to improve and provide you with a better experience at our hotel. While we strive to ensure our guests have a pleasant stay, we deeply regret that we were unable to meet this goal on this occasion. If given another opportunity, we promise to learn from your feedback, make improvements, and strive to provide a better hotel experience. Hotel MyStays Yokohama Kannai Front Desk
Thank you very much for staying at Hotel MyStays Yokohama Kannai. We also appreciate you taking the time to provide feedback. We sincerely apologize for any inconvenience caused by the air conditioning in your room and the room change. We a… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe carpet is smelly, and the tissue box is super dirty.
Thank you very much for staying at Hotel Mystays Yokohama Kannai. We deeply apologize for any inconvenience caused by the carpet and tissue case in your room, despite your having taken the trouble to select them. We will check the areas you have pointed out and will clean them adequately in the near future. We regret any inconvenience we may have caused this time, but we will make every effort to make our hotel even more comfortable for our guests so that we do not waste your valuable suggestions and opinions. Finally, we would like to thank you from the bottom of our hearts for taking time out of your precious time to provide us with your feedback. Hotel Mystays Yokohama Kannai Front Desk
Thank you very much for staying at Hotel Mystays Yokohama Kannai. We deeply apologize for any inconvenience caused by the carpet and tissue case in your room, despite your having taken the trouble to select them. We will check the areas you… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewRoom was small (as expected) but very clean with everything one would need.
Thank you very much for choosing our hotel from among many lodging facilities. Also, thank you very much for your review of our hotel. Thank you again. We are not satisfied with your kind words, and will continue to pursue the creation of a space where our guests can spend their time comfortably. We hope that you will visit our hotel again when you are in the neighborhood. Thank you very much for your kind attention.
Thank you very much for choosing our hotel from among many lodging facilities. Also, thank you very much for your review of our hotel. Thank you again. We are not satisfied with your kind words, and will continue to pursue the creation of a… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe location is great for families, close to both subway/JR and New Portm. The staff seemed nice and we didn't experience anything bad with them.
The floor carpet is dirty, and the room smells really bad (smell humid and molding). The size is in general small in Japan but the room is not the one you would call comfortable. Plus the AC is making quite a noise.
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We are very pleased to receive your compliments regarding our hotel's location and customer service. However, we are sorry for the unpleasant experience you experienced regarding the cleanliness of the room. We will contact the cleaning manager and carry out a thorough final check. We will also check the room regarding the air conditioning. Thank you for taking the time to share your valuable feedback with us. HOTEL MYSTAYS Yokohama Kannai Front desk
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We are very pleased to receive your compliments regarding our hotel's location and customer service. However, we are sorry for the unpleasant experience you experienced regarding… Show more
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewClean, good facilities, friendly staff. Central location
Small room
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future. HOTEL MYSTAYS Yokohama Kannai Reception
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the futur… Show more
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewVery good value and clean rooms. The staff are very nice and accommodating.
The breakfast was a bit disappointing. The best part about the breakfast was the Japanese style items but things were difficult to find.
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future. HOTEL MYSTAYS Yokohama Kannai Reception
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the futur… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewExcellent location.
Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS Yokohama Kannai Reception
Reviewed: 25 June 2025 · Stayed in June 2025
Verified review