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Reviews of HOTEL MYSTAYS Yokohama Kannai 3 stars

231-0015 Kanagawa, Yokohama, Naka-ku, Onoecho 5-67-1, Japan

#48 of 146 hotels in Yokohama

Guests' Choice

Review score

Based on 318 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Accessible Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Prices quite high during time we checked in, perhaps due to baseball games season and music fest

    Rooms were clean, lots of space. Comfy big beds.great location

    Stayed in July 2025

  • Reviewed: 23 August 2025

    7.0
    Generally it’s good but the breakfast meal and the front desk communication should be improved for future.
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The front desk language barriers unable me to communicate well.

    Cleanliness

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was really little and you have to walk around 10min from the station to the hotel

    It has near convenience stores

    Stayed in August 2025

  • Reviewed: 2 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We stayed two nights, towels and cups were not completely changed to new ones on the second day. The room was quite small as well.

    Close to Kannai stations.

    Stayed in August 2025

  • Reviewed: 10 July 2025

    9.0
    Location perfect for my purpose.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Room was small (as expected) but very clean with everything one would need.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Very happy with our 2 day stay before a cruise.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Clean, good facilities, friendly staff. Central location

    Stayed in May 2025

  • Reviewed: 29 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a bit disappointing. The best part about the breakfast was the Japanese style items but things were difficult to find.

    Very good value and clean rooms. The staff are very nice and accommodating.

    Stayed in May 2025

  • Reviewed: 28 June 2025

    8.0
    Good to be a hotel if you have several pieces of luggages, very close to subway station.
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    A pleasant and restful stay
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The lobby/entrance area could use a few more seats for guests to rest, to wait for reception service, etc.

    The staff was the star of the place. Both the 2 male staff on duty when we checked in at night and the 2 female staff on duty the next morning were excellent - very friendly, helpful and patient. The room was big enough for Japanese standard. The provision of in-room universal travel adaptors was a very pleasant surprise. Very clean and quiet. Great location.

    Stayed in May 2025

  • Reviewed: 30 May 2025

    7.0
    It was beyond our expectation.
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    We have been regular customer and this was the best because we had relatively large room and quiet.

    Breakfast ok because hotel surrounded with local restaurant. Location/area not so crowded and peaceful.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    9.0
    Good value for money
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Clean and spacious room for Japanese standards. Nice breakfast options and quite close to the red brick house. Lots of restaurants and convenient stores around.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It'd be nice to have bottle of water and body towel.

    Good location and have good hot shower.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Kind staff, wonderful location and lots of restaurants around the hotel!
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff and location

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Decent area to have a few short sleeps and nearby kissatens and subway!
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t care for the tub being super small and uncomfortable to hear it move every time we made a movement, bed was rather hard to sleep on.

    I like the fact it was walking distance to subway and Negishi line and near the main shopping alleyways. Yummy restaurant nearby. Great staff !

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Comfortable stay
    • Business trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights

    none

    The location was very close to the Kannai and Bachamishi stations, and lots of other convenience stores are within reach. The room, despite its size, was comfortable and always kept clean. The gesture of providing the pyjamas was very nice, hope it lasted till the very last night - it only lasted until the 3rd night.

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms (as usual in Japan) are quite small however the bedding was comfortable. They charge a 2000 yen per hour surcharge in case of late check-out beyond 11.30

    The staff is very helpful and polite. They go above and beyond to help out in case we need anything. Night suits and slippers are provided, and overall the cleanliness is top notch. Property is located very near to Lawson and Seven Eleven and subway line is also nearby. The Italian restaurant at the property is amazing. They served the best Margherita pizza I had in Japan

    Stayed in March 2025

  • Reviewed: 19 April 2025

    8.0
    Nice to stay in.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 7 nights

    There is a smelly ghost in the 2nd floor.

    Clean. Near the station. Quiet neighborhood. Near shops and attractions (red bricks, cup noodle museum, world porters)

    Stayed in April 2025

  • Reviewed: 28 March 2025

    8.0
    Great staff and location. Very clean facilities. We enjoyed our stay but unfortunately we had a hard time sleeping due t
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was hot and there was no A/C available.

    Very nice staff and great location for visiting the Red Brick area.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Great hotel in a great area; friendly staff, all the amenities you need, and an excellent price point!
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    The only thing I didn’t care much for was the fact that the room thermostat was restricted to heating only, but then again, maybe it was because it was winter time?

    The hotel was approx. 5 minutes away (walk) from Kannai Station and the entrance to the subway was right across the street. There were many shops, restaurants, and convenience stores all within walking distance as well!

    Stayed in March 2025

  • Reviewed: 27 February 2025

    8.0
    The mattress was the disappointment and at 20,000 Yen a night it was poor value. other than that the hotel was OK.
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not comfortable The mattress was uneven.

    Handy location.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Friendly hotel in a superb location.
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing really the room isn't huge but more spacious than many hotel of a similar price range.

    Location is fantastic. I used to work in Kannai so knew the area and knew there are good transportation links and so many restaurants to try. The staff were very friendly and helpful. We had to go to a funeral and they helped us get my husband's suit dry cleaned and always gave information we asked for in a polite and friendly manner. There are usb slots next to each side of the bed which was very handy and a good size bed for Japan hotels.

    Stayed in January 2025

  • Reviewed: 26 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights

    Nothing specific comes to mind.

    A small simple hotel but clean and located in a quiet neighbohood. Staff were helpful and friendly. Room is spacious enough for light traveler. Breakfast was served in the small Itailan restaurant. Overall great expeperience.

    Stayed in November 2024

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room is very small but location is great

    Very close to train station.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    7.0
    Always enjoyable to visit Yokohama.
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 8 nights

    Room was just a little to congested.

    Ideal location for our visit. Close to subways and good restaurants nearby within walking distances.

    Stayed in December 2024

Showing 1 – 25

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