The spa area is too small and too crowded.

Stayed in August 2025

Location is the best. Close to the JR station.

Stayed in July 2025

Smell of the bathroom

It is big for the 3 bedded room

Stayed in July 2025

Staff is sometimes a bit straight to the point.

Easy to reach from the main station via the elevated bridges, but the path crosses a mall entrance, which might be confusing.

Stayed in May 2025

Our room was in the 11th floor, it´s a tall building and the view was nice. The room and the bed were not that big but it was okay. The breakfast was optional and it had a good variety of available foods. Check-in and check-out was quick. Everyone gets one welcome drink which is nice. All in all it was a pleasant stay.

Stayed in April 2025

Location and room size

Stayed in April 2025

Hotel Monte Hermana Sendai is in an excellent location, close to Sendai station and connected directly by the walking platform accessible at level 2 of the station (meaning exit the station at level two and go to your right, pass the AER building, keep stand on the platform and you'll reach the hotel directly at floor 2 where the reception in located). This area also has multiple shipping centers, an arcade street and lots of shops and restaurants and cafes. Room is nice, the hotel has a bath on floor 9th and washing machines and dryers as well. You can also monitor if they are free or busy using the TV on the room, which is pretty cool. Breakfast is buffet style with a nice but not huge selection. Staff is polite as always in Japan.

Stayed in April 2025

The price is comparatively high

The location is super close to the Sendai JR station. Breakfast offers lots of choice and food. Staff are nice.

Stayed in April 2025

Good location. Super convenient to go to Sendai station.

Stayed in April 2025

A very old fashioned hotel!

Near the JR Sendai Station. An onsen on the 9th floor. Room is larger than normal.

Stayed in March 2025

good location from JR sendai station no need to go up/downstairs good for traveller with luggage

Stayed in March 2025

It's really misleading when we use google map for the direction to the hotel.

Room is small but perfect for 1 person. Good location & breakfast was good.

Stayed in February 2025

The room was quite small. The bed was not very comfortable. The car park was closed on 30 Dec but we were not bring informed by the front desk staff upon checked in. They directed us to another car parking areas around 10-15 mins walk from the hotel. It was winter and we chose to park at the nearby paid car parking instead of the place they offered us as we were checking out the next day. It would bd good if the hotel staff could let us know early that the car parking will be closed on 30 Dec as they knew we will be there for four nights.

The location is good nest to JR station and many shopping areas. The hot bath was not too bad.

Stayed in December 2024

Could have used a more comfortable chair or small sofa instead of the existing one. Room could be brighten a bit it seemed rather gloomy.

short walk from the train station with lots of restaurants nearby.

Stayed in November 2024

too small to accommodate 2 baggages.

perfect location, onsen

Stayed in November 2024

The bath (ofuro)

Stayed in October 2024

Small room

Location

Stayed in October 2024

I got nothing

Ease of access to hotel (elevated walkway connects Sendai station to hotel thru AER) Free drink at check in Pajamas provided to sleep in Shopping/eating within steps from the front door

Stayed in October 2024

The only thing I can think of is that I would like a daily welcome drink haha

Good location close to the station with an elevated walkway in between allowing you to walk above the roads without stopping for walking traffic lights. There are a lot of great restaurants within easy walking distance. There was a welcome drink available and daily icecreams outside the sento hot bath. The nearby trainstation allows you to travel easily to locations along the trainline and there are also nearby car rental places to easily travel to destinations not close to the trainline. There is also coffee and juices available for free next to reception. We enjoyed our stay, thankyou!

Stayed in October 2024

A bit dated but well maintained

Good location. Nice staff.

Stayed in September 2024

No USB ports

Close to the station

Stayed in August 2024

Easy walk from Sendai station. Check in staff very nice.

Stayed in August 2024

I didn’t like the space of room and it was so small. I didn’t like the policy of one bottle of water for each guest a day

The location of hotel in middle of Sendai and it easy to move because it is close to Subway station

Stayed in August 2024

Nothing at all. This is just a piece of advice: don’t rely on Google map for the directions to the hotel. Just exit Sendai station through West Exit, take to your right and keep on the overpass walk heading north. You will see the hotel right ahead.

Close to the station. Comfortable bed. The bathroom amenities were amazing. Everything was okay. Can’t find something to complain about.

Stayed in August 2024