Bathroom a little small, though not unexpected. Room smallest & most expensive of our trip but realise it is in a sought after area. Would have liked to eat in restaurants but was a bit over our budget

It was close to the place we had booked a tour. Staff were lovely. Beds comfortable. Lovely view from large sliding door/ window.

Stayed in June 2025

Great nature and possibilities to enjoy. Staff extra nice and considerate and helpful. Room was very good and spacious. Breakfast was delicious with lots of variety. However, dinner ok but not as exiting. The baths Onsen great to refresh and relax after exploring the beautiful nature,

Stayed in May 2025

A bit hard to get to if you don't have a car, but they do have a shuttle from/to a couple places. There was nowhere to put your suitcases in the room and no wardrobe.

Everything was exceptional. Onsen was amazing, food was delicious, staff was great, the area was beautiful.

Stayed in May 2025

You need to make a reservation fir an evening meal in advance and you cannot just turn up that evening and walk in.. Bathroom is dated .

Free parking , room with balcony and helpful staff.

Stayed in May 2025

Pillow, and the fact that you didn’t have a dyson supersonic

The building, and the Dyson purifier was in the room

Stayed in March 2025

N/A

onsen in room is very good

Stayed in November 2024

It’s quite a bit of a walk to the main road if you don’t have a car. A bit pricey as well.

Nice quiet place with a nice view of the mountains.

Stayed in November 2024

Wonderful facility and staff. Rooms need some upgrades.

Stayed in November 2024

It shows golf photos but can not even access the course for a walk from hotel.

Nice location, but a bit out from town

Stayed in November 2024

The repeating menu for breakfast and dinner. The cold side dishes in the set menu.

The onsen is well designed, with two rooms. An inner room and a room open to the garden. Nothing beats the hot-water bath when your upper body-part is enjoying the cold wind while you stare into the cloudy skies. The Grill restaurant is great for the first night, but gets boring in the second, and even worse on the third. They must change the menus every day. All the desserts were the same as well, following the Halloween theme. And what if I don't like pumpkin cakes? And I don't. The service is perfect. The staff is always eager to help, and we got all we asked. The room was big and spacious. The price is a bit too high, but we felt we got a decent deal.

Stayed in October 2024

The only thing missing is a gym in this hotel but I understand one can‘t have everything at once. Hotel is a bit outdated but still nice.

I booked it wrongly for one person instead of three and the receptionist said its fine, staffs are really nice and the have free shuttle bus to and from odawara station although it does not go very often. The onsen is nice as well!

Stayed in October 2024

The hotel infrastructure was quite old, and there's a noticeable smell due to the aging furnishings, both inside and outside the room.

The view was stunning, and all staff were great! We had a good experience there.

Stayed in October 2024

There is a 10 minutes walk from the bus station, which is good, but you have to take into consideration that part of The road is a steep climb so if you are carrying suitcases it's a bit hard. Later they told us that you can call them for pick up.

Breakfast was fantastic. The view from the dining room is beautiful!! Onsan was great Our room was big and comfortable There is a shuttle bus every day from and to odawara stationd

Stayed in September 2024

A little expensive for food and drink, had to pay transfer taxi back as the time was fixed at 11am.needed to leave at 10.30am.

ONSEN was excellent, great experience. Food was nice, very high quality. Rooms were good.

Stayed in September 2024

No place for training

Very nice hotel, in a golf resort

Stayed in August 2024

There were no restaurants or cafes within walking distance, so you were confined to eating there if you wanted to have a drink with dinner. Private onsens would have been nice. The room was a little small for the price.

Beautiful hotel with great outlook. Loved having the onsen in-house. Staff were incredibly helpful and friendly. Room had a great view of the golf course, and the restaurant had a fantastic view of mountains. . Good location for ease of access to tourist attractions

Stayed in July 2024

the hotel needs renovation, but still looks good,

The room was nice, and we had comfortable beds, absolutely stunning views from the balcony, friendly and helpful stuff, shuttle was organised and was free, we loved onsen

Stayed in May 2024

The pillow is too low and the bed is too hard.

Clean and nice

Stayed in June 2024

None

Clean room and the outdoor view . Reception staff was accommodating.

Stayed in June 2024

The rooms are not that big.

Very nice location and very helpful staff.

Stayed in June 2024

There was no bar as such to have a drink as the bar and restaurant were together and had restricted hours, restaurants were very expensive

Free shuttle transfers from station and to local attractions. Spacious hotel and room Beautiful surroundings with well priced local restaurants and a wonderful bakery that also does coffees and ice creams

Stayed in June 2024

Meals were quite expensive Not great value for money

Excellent staff Great roo. And location

Stayed in April 2024

The rooms need some attention. The building is quite old which lovely but the room amenities are too. Simple things like shower and bathroom facilities are more like you would find in a 3 star hotel and detract from the luxury of the property. We booked a superior twin room and the bathroom is tiny. Shower is in a small bath in a tiny room and the beds can't be pulled together. We upgraded to the premiere room which was so much better, although the amenities were still lacking, it was much more comfortable. It seems many of the properties we stayed at in Japan have been hit hard by the pandemic and require some upgrades. Regardless of all this we would definitely stay here again.

This is a beautiful building in an amazing location. The staff are simply amazing and are always happy to help with any requests and are very patient and understanding. The breakfast was excellent with many different choices and plenty of fresh fruit and vegetables. The views of the golf course and mountains are spectacular. Although we didn't get to play the course because of golden week, we would love to play a round next time we are in town.

Stayed in May 2024

Nothing. It was very beautiful and comfortable in every respect

The venue, the onsen, the dining experience

Stayed in May 2024