Fantastic hotel with fantastic staff and fantastic location for a fantastic price! No other hotel compares! This is my favorite hotel of all time throughout my travels in Europe, Asia, and the Americas. My family stayed 6 nights in a giant room with 2 double beds, couch, coffee table, desk area, fridge/freezer and hallway to the commode and bathroom. The closet space was small, but the hooks in the hallway made up for it. The TV was also massive and we could log into our YouTube and Amazon Prime accounts to watch our own shows and movies. Not only was the space great, but the staff went above and beyond any other hotel I have ever stayed at. They always asked how we were doing, if we needed to borrow an umbrella for the weather, offered to exchange money for us and even took all of us and our 4 suitcases to the airport bus station when we checked out (they also took 2 of our suitcases straight inside to the check in area). They absolutely went above and beyond and I would stay here again anytime. Besides the room, other amenities include free drinks (soda, coffee, espresso, tea, cocoa, lattes and other options) in the very large hangout/dining area, use of serve ware (easy to grab a to go dinner at the metro station or Dotonbori and bring it back to eat), 8 massage chairs (we utitilized these multiple nights), pool table, small library, self serve laundry room (4 separate washer/dryer combo machines), and scales to measure luggage weight. The location was a dream being steps from Dotonbori and a metro station. We could easily get around Osaka from here and Expo 2025 was only 25 minutes away by metro.

Stayed in August 2025

Location, Staff service and friendliness, Room Facilities

Stayed in August 2025

Only thing I missed was some “hand washing cloths” and sugar free sweetener at the bar.

Very convenient lication. Very nice staff. Drinks bar is excellent, aswell as having dinner tables and comfortable seating. Room was spacious, and finally a proper hairdryer. Staff drove us to the bus station, very much appreciated as we didn’t have to walk with the huge suitcases. If I am back in Osaka, I’ll definitely stay there again.

Stayed in August 2025

Very clean and large room, very quiet and good service.

Stayed in August 2025

All is perfect, proximity to everything!

Stayed in August 2025

Nothing

Location

Stayed in August 2025

The rooms are a bit dark with no real views (ours faced another building). Facilities are closer to a 3-star level, but the service is truly 5-star.

We had a wonderful stay at Hotel Shinsaibashi 88. From the very start, the staff was extremely accommodating. I had to send our luggage to the hotel ahead of our arrival and had several questions. Communication via WhatsApp was prompt and helpful, and they even confirmed when our luggage arrived. First Impressions When we first arrived, I was a little concerned about the location it wasn’t what we expected but it turned out to be perfectly fine. The area felt safe, and once we figured out the exits at Namba Station, getting there was easy. Room Upgrade & Comfort We are a family of five (kids aged 18, 14, and 9) and had booked a twin room (two beds and a sofa). To our surprise, upon check-in we were upgraded to a Family Suite (Room 701). This spacious room had: A separate bedroom with a king bed Another king bed in the living area A sofa that was converted into a full/queen-sized futon by staff A massage chair (a huge plus after long sightseeing days) For Osaka, the space was generous. We also loved the Dyson hair dryer and its full set of attachments. Daily Perks: Although we typically skip daily housekeeping, we appreciated the clean towels and bottled water that were left hanging on our door each day. Facilities: Coin laundry in the annex building (with more massage chairs so you can relax while you wait) Luggage scales for weighing before flights Free beverages, candy, lollipops Instant ramen station with bowls, hot water, and chopsticks Service The manager, Mr. Naoya Kojo, and his team went above and beyond. They helped answer all our area questions, assisted with paperwork for shipping our luggage to the airport, and on our departure day offered to drive us to Nankai Line so we didn’t have to walk 10–15 minutes with our bags. Location: Just a few blocks from Dotonbori, with 7-Eleven and Lawson convenience stores around the corner. Safe, lively, and convenient. Also about 10 min walk to Shinsaibashi area which was nice - lots of shopping.

Stayed in July 2025

It was perfect

Close to everything. Super clean. Community area is super lively and fun. Free access to coffee, tea and cola machines all hours of the day. Super friendly staff. Room was very big!

Stayed in August 2025

My room was spacious. Complete with amenities and very comfortable. The dyson hair dryer was also a plus. I also appreciate the unlimited free drinks. The staff speaks english and very friendly. They even drove me to the bus terminal on my flight home and helped me buy tickets. Will stay here again when I visit Osaka.

Stayed in July 2025

Amazing accomodation - staff were all extremely friendly, very clean room, snacks on the counter, free drinks counter, lobby where you can bring stuff back to the hotel to eat and extremely close to both namba station and the Shinsaibashi Bridge. Honestly nothing to complain about. Will definitely stay here next time.

Stayed in July 2025

Flooring and levels was a little odd but very small detail and easily overlooked compared to everything else.

Excellent location next to dotonburi but out of the craziness. The rooms are large with lots of thoughtful touches. The staff are really what make this an excellent stay, they go above and beyond to make sure you have a good time, we got a free ride to Osaka castle, a Great price on luxury taxi service to the airport, and they were very attentive. Would definitely stay again.

Stayed in July 2025

We stayed at Hotel 88 Shinsaibashi for one night as we were breaking our journey between Kinosaki Onsen and Koya San and it was conveniently located by Namba station and reasonably priced. The room is simple, comfortable and clean and the staff were fantastic - they left us a sweet gift for our honeymoon and interceded to make sure we went to the correct Nama station to travel on to Koya San the next day, even giving us a lift there. Thank you!

Stayed in May 2025

Nothing to Say. Everything was perfect.

The Location was perfect and nearby to local markets and metro station. The Staff were so attentive and so caring, we felt like home. Having travelled all over the world in different hotels but the hospitality here was at a different level. I had stayed here between 12th of June to 15th of June. Family of 3, we are a couple with a son who was wheelchair bound and the staff was extremely caring for our needs. Will definitely be on my stay list for any future visits to Osaka.

Stayed in June 2025

Everything !

Stayed in July 2025

I wish they offered free croissants or small bread for breakfast

I liked the following -location -staff -amenities (laundry, area to eat and hang with family) -massage chairs were the best -free drinks

Stayed in July 2025

It was nice to be able to do laundry, but the washing machines didn't clean very well (possibly low or out of detergent?) and the dryers took forever. Our clothes were still damp after 1 hour of drying. There was a persistent smell in our room's bathroom.

The staff were amazing and went out of their way to help us out, even insisting to personally walk with us along the best route to bring luggage to the train station. We took full advantage of the complimentary drinks and espresso machine in the lobby and ate our Family Mart purchased breakfast there every morning.

Stayed in July 2025

We loved how large the room was, the drinks bar downstairs and location. The staff were super friendly and drove us to the station when we left. It was wonderful service.

Stayed in June 2025

The staff were outstanding in service and attention. The room was great with the space well laid out. Great location, walking distance from Namba station, Dotonbori, Shinsaibashi-suji and other areas.

Stayed in June 2025

Nothing.

Staff were so helpful and friendly, and the amenities were a bonus! Location was close to the main attractions and subway station, but still in a quiet area.

Stayed in June 2025

I loved everything

The staff was the highlight of the hotel. Always smiling and very helpful. We were taking the airport shuttle, whose pickup point was 15 15-minute walk from the hotel. The lady helping us with the checkout told us that the hotel would drop us off at the shuttle pickup location, and then followed up by accompanying us to the bus stop, guiding us through the maze of ticket vending machines, ATMs, and the bus boarding point. Without her help, we would have surely taken 20-30 minutes more. I was pleasantly shocked at this fantastic service. And besides this, the daily housekeeping was spot on, free coffee and other drinks in the lobby, laundromat (better than the one at Sheraton Grande), spacious rooms, a 65inch 4k TV in the room, the massage chairs which we used daily after our tiring days and just 4-5 mins walk to dotonbori street. I would surely stay here again.

Stayed in June 2025

The staff made the experience like no other! Can't wait to come back.

Stayed in May 2025

Nothing

We had a great time staying in this hotel. We stayed 4 nights as a big group of 13, including kids age 6 to 13. Booked 4 rooms. The hotel definitely exceeded our expectations. Location was close to Dotonbori, about less than 5 minutes walk. Halal food were abundant around the area, so it was easy for us. There were a few "adult" entertainment places around the area but no dodgy people outside the establishment. Pretty much just inside. It was not a big deal for us walking around with the kids. The staff were efficient, speaks english. So communication was good and easy. They have common area with free flow drink and utensils if you want to have your meal there. Plenty of massage chairs to use after a long day out. We love these facilities very much. Rooms were spacious. We can pack and re-pack our big bags with no problem. TV was equipped with netflix, so kids were not complaining. Plenty of hooks and hangers, small important details that this hotel seems to get it right. Communication prior to our arrival was good. They provided information on the nearest exit from the Namba station, both for elevator and stairs. It was just 3 minutes walk to the train station and several bus stations around. The location is really central, makes it easy to get around with any form of transportation. The hotel was very kind to help us deliver our bags to our kansai airport hotel on our last day. We had 14 bags altogether! It would have been nightmare to get it delivered via Yamato or any delivery method. So their help was very much appreciated. The hotel is top notch in terms of hospitality to their customers. Thank you Hotel88, we loved our stay at your hotel. Until next time!

Stayed in June 2025

Nothing

An amazing stay - INCREDIBLE staff who really go above and beyond. Beautiful facilities, lovely spacious room, and the massage chairs are wonderful, particularly when you are killing time waiting for an early flight. One of the best places we stayed in Japan.

Stayed in June 2025

Nothing! everything was perfect

This hotel exceeded my expectations. From check-in the team were so friendly and so accomodating. The room itself was incredibly large and even had a dyson hairdryer. The location is perfect and so convenient for exploring Dotonburi and there are many restaurants and supermarkets nearby. It's also conveniently located near Namba station - perfect after a long day of exploring. The hotel has a lovely lobby area, laundry facilities and even free massage chairs!

Stayed in May 2025