Opiniones del Hostel Blue Door ホステル ブルードア

Thank you for your review🙂‍↕️ I'm glad you had a comfortable stay. However, I'm sorry, but in order to provide our customers with a low price, the staff will be working only as many hours as necessary. We will improve by checking the drink stock every day. Thank you for your valuable opinion.

Thank you for your review🙂‍↕️ I'm glad you had a comfortable stay. However, I'm sorry, but in order to provide our customers with a low price, the staff will be working only as many hours as necessary. We will improve by checking the drin… Mostrar más

Thank you for your evaluation. I've been waiting for you to write a review like this. Unfortunately, just like you, there are so many troubles with people who don't read the explanation of our facility at all, and I'm in trouble. For some reason, such people sometimes read bad reviews, so these reviews are helpful. But don't write anything that is not true. If it's not a mistranslation on the site, there is a statement that says "No sheets. I was charged for another night", but it is not true. Sheets are of course available. We will certainly charge you extra for keeping the air conditioning running with the windows open as you did, but this is already clearly stated in your room. There is no additional charge for one night. It's a different provision. Writing things that are not true like this, and writing in a way that insults the staff is related to your dignity. The fact is this. You visited in the morning, much earlier than the check-in time, rang the chime more than 10 times, banged on the door so loudly that it echoed through the building, and forced the staff to respond even though it was clearly outside business hours. It is clearly written in Japanese and English that there is no luggage storage and that overtime correspondence is not possible. Naturally, the staff refused to store our luggage. We should have reported these violent acts to the police at this point. I will do that from now on. The next day after check-in, it was confirmed that the air conditioner was being used with the windows open. At first, another staff member told you about it, but they didn't listen at all, and I dealt with it because of their disrespectful attitude. At that time, I confirmed that the translation software that you used had the window open from the previous day, so I explained that there would be an additional charge. It seems that it was a mistranslation by the translation software, so in the end we didn't claim it. Our facility has low-cost coin laundry and dryers to prevent troubles. According to your Spanish translator, "In order to dry clothes without using the washer/dryer, clothes were dried in a guest room that was not permitted by us, and the windows were left open while the air conditioner was on." I'm sure the price per person on the day you stayed was less than 20 US dollars, but you broke the house rule and used the air conditioner with the window open in order to skimp on a few hundred yen. . This means that the hostel side has to bear the higher electricity bill than that. It is only natural that we should warn you of that. If you want us to provide a service that doesn't exist in the first place, please pay the cost and stay at another accommodation that has that service. You have the freedom to choose. If you don't pay that price and come to a hotel with a cheap price you want and demand a service that doesn't exist in the first place, you can't be called a customer. we are not slaves.

Thank you for your evaluation. I've been waiting for you to write a review like this. Unfortunately, just like you, there are so many troubles with people who don't read the explanation of our facility at all, and I'm in trouble… Mostrar más