Reviews of Hostel Mitsuwaya Osaka 1 stars
542-0066 Osaka Prefecture, Osaka, Chuo-Ku, Kawarayamachi 2-5-15, Japan

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation was calm and quiet and not too far from stations. The beds were a little awkward if you got the top bunck but it was fine. Very private and clean.
Thank you very much for staying with us and for taking the time to share your valuable review. We are delighted to hear your positive feedback regarding the cleanliness, our staff, and the facilities. Depending on availability, we will do our best to accommodate requests for a lower bunk whenever possible. Please feel free to let us know your preferences when you stay with us again. We look forward to welcoming you back on your next visit to Osaka. MITSUWAYA Staff Haru
Thank you very much for staying with us and for taking the time to share your valuable review. We are delighted to hear your positive feedback regarding the cleanliness, our staff, and the facilities. Depending on availability, we will do o… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything was great and it takes about 20min by walk and you're at Dotonbori area. I don't really understand the complaints about the mattresses. If you prefer a harder underground then you'll survive them without troubles.
Thank you so much for taking your time to share your experience with us. We are so happy to get to know that you are satisfied with sleeping on the improved matresses. Since we received severe feedbacks about matresses and took it under serious consideration, we changed better matresses after that. So, we all are glad to hear that. If you have any other feedbacks about our facilities or else, please let us now to improve our guest service, Katsu MITSUWAYA
Thank you so much for taking your time to share your experience with us. We are so happy to get to know that you are satisfied with sleeping on the improved matresses. Since we received severe feedbacks about matresses and took it under ser… Show more
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery comfortable and great hostel and the owners were very and helpful. It is also very centrally located.
Thank you for taking your time to leave a wonderful review. We're glad you had a comfortable stay with us during your trip to Osaka. On top of that we're happy to hear our staff were very helpful. We look foward to having you back with us on your next trip to Osaka.
Thank you for taking your time to leave a wonderful review. We're glad you had a comfortable stay with us during your trip to Osaka. On top of that we're happy to hear our staff were very helpful. We look foward to having you back w… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff attentive
Breakfast slices of bread
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as part of our service. The toast we provide in the morning is simply a free courtesy to our guests, so they have something to eat before heading out for the day. While it may be simple, it is offered entirely at no cost. We hope this clears up any misunderstanding, and we wish you the best in your future travels.
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as pa… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe hostel felt homely, and welcoming. The dorms were pretty quiet and respectful of other people. The staff were really nice and happy to chat. The bicycles were great to use and really opened up the city.
The location was a little far from anywhere. The breakfast was very basic, but easy to add your own extras with the kitchen. The bicycles were a bit on the old side - they need a bit of love.
Thank you very much for staying with us and for taking the time to share your feedback. We are happy to hear that you enjoyed the homely atmosphere, as well as the friendly conversations with our staff. We’re also glad you found our bicycles helpful for exploring the city. We appreciate your comments regarding the condition of the bicycles. Your suggestions are valuable, and we will keep them in mind for future improvements. We hope to welcome you back whenever you visit Osaka again. MITSUWAYA
Thank you very much for staying with us and for taking the time to share your feedback. We are happy to hear that you enjoyed the homely atmosphere, as well as the friendly conversations with our staff. We’re also glad you found our bicycle… Show more
Reviewed: 10 August 2025 · Stayed in May 2025
Verified reviewIt’s a nice architecture, bed was not super comfy. Sweet people visit this hostel- mostly Americans. Additional stuff need to be requested. And you need to make your own bed- i mean to put sheets on when you come
Thank you for staying with us and for taking the time to share your feedback. We are sorry for any inconvenience you experienced with the bed comfort and the sheet arrangement upon arrival. We will take your valuable comments into consideration to improve our service. We hope to have the pleasure of welcoming you back in the future.
Thank you for staying with us and for taking the time to share your feedback. We are sorry for any inconvenience you experienced with the bed comfort and the sheet arrangement upon arrival. We will take your valuable comments into considera… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean excellent staff everyone!!
No breakfast. Playing games with 2 slices of bread to say you have breakfast. Obvious scam.
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as part of our service. The toast we provide in the morning is simply a free courtesy to our guests, so they have something to eat before heading out for the day. While it may be simple, it is offered entirely at no cost. We hope this clears up any misunderstanding, and we wish you the best in your future travels.
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as pa… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewFriendly staff extra effort to make everyone at home
You did not provide breakfast. Two slices of bread is not breakfast and find you cover up offensive
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as part of our service. The toast we provide in the morning is simply a free courtesy to our guests, so they have something to eat before heading out for the day. While it may be simple, it is offered entirely at no cost. We hope this clears up any misunderstanding, and we wish you the best in your future travels.
Thank you for your feedback and for recognizing our staff’s friendliness and helpfulness. We’re sorry you felt disappointed with the breakfast. We’d like to clarify that breakfast is not included in our room rate and is not advertised as pa… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewit was worth it for the price, there's a metro station nearby which leads to most of the attractions
I would have preferred a bit more airflow in the room, other than that I don't have any complaints, the stay was very comfortable
Thank you very much for staying with us and for sharing your feedback. We’re glad to hear you found the location convenient and enjoyed a comfortable stay. We appreciate your comment regarding the airflow in the room, and we will keep it in mind for future improvements. We hope to welcome you again the next time you visit Osaka.
Thank you very much for staying with us and for sharing your feedback. We’re glad to hear you found the location convenient and enjoyed a comfortable stay. We appreciate your comment regarding the airflow in the room, and we will keep it in… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThis hostel is amazing! The location is great, you can walk to most of the tourist spots or take the metro, which is less than a 10-minute walk away. Everything is super clean, and the hostel itself is really beautiful, with plenty of showers and toilets. And lots of mirrors!! But what I loved the most about this hostel was the staff and the walls full of information! The staff are incredibly helpful — whether it’s finding places nearby or figuring out what to do. Every day, there was a board with nice informations: restaurant recommendations, local summer festivals, and even some Japanese phrases for you to learn. So incredible!
Nothing, all great! :)
Thank you very much for staying with us and for taking the time to leave such a wonderful review. We’re so happy to hear that you enjoyed the location, the cleanliness, and the atmosphere of our hostel. It means a lot to us that you appreciated the staff and the information we prepared – we always try our best to make our guests feel supported and inspired during their stay. We’re especially glad that you found the daily information board helpful! We hope to welcome you back again the next time you visit Osaka!
Thank you very much for staying with us and for taking the time to leave such a wonderful review. We’re so happy to hear that you enjoyed the location, the cleanliness, and the atmosphere of our hostel. It means a lot to us that you appreci… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewIts cleanness is wonderful. From bed to toilet to shower room, it is Japanese standards of cleanness. WiFi is good. It also provides some light breakfast. It has cook and utensils to do it by yourself.
NA
Thank you very much for taking the time to leave us your valuable review. We're glad to hear that you were satisfied with the cleanliness of our facilities, and that everything from the bed to the shower room met your expectations. We also appreciate your kind words about our kitchen equipment. We warmly welcome you to stay with us again when you visit Osaka! MITSUWAYA
Thank you very much for taking the time to leave us your valuable review. We're glad to hear that you were satisfied with the cleanliness of our facilities, and that everything from the bed to the shower room met your expectations. We a… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat hostel!
Thank you very much for staying with us and for leaving a review. We’re truly delighted to hear your kind words, calling us a “great hostel” – it means a lot to all of our staff. We look forward to welcoming you again the next time you visit Osaka. MITSUWAYA
Thank you very much for staying with us and for leaving a review. We’re truly delighted to hear your kind words, calling us a “great hostel” – it means a lot to all of our staff. We look forward to welcoming you again the next time you visi… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat location to explore Osaka!
Thank you very much for staying with us and for taking the time to leave a review. We’re glad to hear that you enjoyed sightseeing in Osaka and appreciated our location. We hope to welcome you again the next time you visit Osaka. MITSUWAYA
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice spacious lobby to rest, rooms were super clean and comfortable. Only the mattress too thin for my taste but either way the best hostel I stayed in Japan.
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Thank you very much for staying with us and for your kind review. We're happy to hear that you had a comfortable stay and appreciated the cleanliness of our hostel. We’re sorry to hear that the mattress was not to your preference. Please note that we do offer extra mattresses upon request, so feel free to let our staff know next time you stay with us. We hope to welcome you again the next time you visit Osaka. All of our staff look forward to seeing you again. MITSUWAYA
Thank you very much for staying with us and for your kind review. We're happy to hear that you had a comfortable stay and appreciated the cleanliness of our hostel. We’re sorry to hear that the mattress was not to your preference. Pleas… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIts privacy in the room
The location, far from public transport
Thank you very much for your stay and for sharing your feedback. We’re glad to hear that you appreciated the privacy in your room. We’re sorry if the location was not as convenient as you expected. While we are about a 10-minute walk from the nearest station, we hope the surrounding local atmosphere added to your experience in Osaka. Thank you again, and we wish you all the best on your future travels.
Thank you very much for your stay and for sharing your feedback. We’re glad to hear that you appreciated the privacy in your room. We’re sorry if the location was not as convenient as you expected. While we are about a 10-minute walk from t… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery spacious, very accessible living area and location tips.
Lots of people crammed together, and awkward staff.
Thank you very much for taking the time to share your feedback. We’re glad to hear that you found the living area spacious and appreciated the accessible location tips. At the same time, we’re sorry to learn that other aspects of your stay did not meet your expectations. We sincerely apologize if you felt uncomfortable due to the number of guests or interactions with our staff. Your comments are very valuable to us and will help us improve our services. We hope to have the opportunity to welcome you again and provide a better experience in the future.
Thank you very much for taking the time to share your feedback. We’re glad to hear that you found the living area spacious and appreciated the accessible location tips. At the same time, we’re sorry to learn that other aspects of your stay … Show more