Once again an amazing stay. The staff, food, room are all incredible. Definitely recommend staying there for a great experience!

Stayed in July 2025

Nothing. We super loved this hotel.

Beautiful hotel, great location amazing attentive staff. Our favorite hotel in Japan.

Stayed in June 2025

The open air hot bath is located to another annex, though within 2-3 minutes of walk

Perfect location, close to the old town district and great view by the river

Stayed in July 2025

Nothing

It was in a great location, staff was very attentive and we had a great room with a balcony overlooking the river!

Stayed in June 2025

I didn’t mind the futon style beds but some Westerners may find the beds too firm.

Even though the property is a high-rise building , it manages to feel like an authentic Japanese inn. Superb location overlooking looking the river and the famous red Bridge. Breakfast was very good.

Stayed in June 2025

Honjin Hiranoya Annex is about a 12 minute walk from the JR station and located right near Old Town and the Saturday morning street markets. Great central location. Food and room was clean and comfortable. It's an older ryokan that has an 1980s feels but we liked that. We loved our corner view room and breakfast and dinner. Amazing local cuisine. The extra woman's spa was so relaxing.

Stayed in May 2025

On our first night's dinner, we felt as though we were being rushed to finish up. Also, even though we checked in just before 6pm, that felt a little rushed as well.

The room was excellent and comfortable with great views of the river. The location is perfect - it's just off the main stretch so the street it's on is not too crowded, and everything is still just a walk away. The rooftop onsen for the guys and relaxkura for the ladies is a major highlight. Staff were friendly and attentive and most spoke english, if that's an important factor.

Stayed in March 2025

Breakfast was best we had in Japan.

Stayed in March 2025

Foreign staff is a plus if they are trained in Japanese hospitality. There was this 1 staff who assisted us with check in smelled horrible, like he didn’t shower for days. His breath stank too. And his attitude wasn’t as friendly. Regret to say that our check in experience wasn’t as pleasant as we had expected of Japanese hospitality. However, as the rest of our stay had been a fantastic one that it overshadowed the unpleasant 1st encounter.

Lovely ryokan that’s clean and comfortable. Service staff were all very friendly and the best part was the food. Daily breakfast and dinner were very luxurious and delicious! The spread takes up the entire table!

Stayed in February 2025

Amazing view. Comfortable room. Friendly staff.

Stayed in February 2025

We would have loved an outside option for the women’s Onsen (like the men’s).

This is a lovely place & everything was as described. Attentive staff. Excellent location close to the river, red bridge and old town. We enjoyed the local delicacies included in the half board (dinner & breakfast). The onsen is great.

Stayed in February 2025

We absolutely enjoyed the entire ryokan experience. The Japanese dinner and breakfast were delicious. They provided us with yukata to wear during our stay. Our room was amazing, offering a stunning view of the river and Takayama Old Town. We also loved the onsen, and they have local beauty products available to use in the onsen. Additionally, the free shuttle bus was very convenient.

Stayed in February 2025

Very welcoming staff

Stayed in February 2025

The 3rd dinner this time was abit disappointing. The fish dishes on the 3rd night were dry and slightly rough to taste. We also waited for quite long in between each dish even though we have finished our food. Experience would be better if the food were served more promptly. But overall the staff were polite and courteous.

The location is good. The stay was comfortable and food were good in general. We have been returning guest in Honjin Hiranoya Annex for 4 times and will still return in the future.

Stayed in February 2025

There was nothing

A Warm Welcome in Takayama: Honjin Hiranoya Annex Exceeds ExpectationsFrom our initial online communication, Honjin Hiranoya Annex in Takayama has consistently impressed us. Arriving on a chilly Thursday afternoon, we were warmly greeted with a shuttle pickup from JR Takayama Station. Upon arrival, we were treated to a soothing cup of green tea and a delightful local sweet at reception, followed by an efficient check-in.Our room and amenities were a pleasant surprise. We enjoyed the thoughtful touches, including socks, slippers, and a yukata for the onsen. The bathroom was well-stocked with cleanser, lotion, and toiletries. Breakfasts were served in a cozy private room on the second floor, featuring a delicious spread each morning—salad, eggs, sausage, and fruit, with a special apple jam treat. The staff's kindness extended beyond the hotel; they even offered us snow boots for a snowy outing and umbrellas. To be greeted on return with a towel at the door to dust the snow off our clothing was thoughtful. Our Western-style room with tatami mats and window screens was both comfortable and serene. The view from our balcony to snowed covered landscapes was spectacular. Honjin Hiranoya Annex's exudes a old time genuine hospitality, and their thoughtful amenities truly stand out for us. Dont get distracted by shinier hotels, instead look for service. Highly recommended! Thank you.

Stayed in February 2025

Nothing . Everything was so so good

Location was great , food is exceptional delicious

Stayed in December 2024

Staying here is like experiencing Japanese culture to the fullest. From the moment you get off the train to the moment you checkout you’re taken care of with the warmest hospitality and kindness. Both the standard room and the Japanese room were meticulously clean and spacious. The hotel has the best view of the city, and onsens were phenomenal. Would definitely recommend for anyone visiting Takayama

Stayed in December 2024

The breakfast and dinner have to be book in advance and they are all served very early. When you come to the breakfast room, you understand why it has to be booked in advance: they put in so much work and care - it is definitely not a normal breakfast, it is almost like a performance and the Japanese breakfast is a must try. Yet, I still wish there is another simpler option (like a simple breakfast box) that we can take later to our room or for the kids.

Perfect location, overlooking the red bridge. The staff are very attentive and always smile. Shuttle pick up from the train station is much much appreciated, especially when we came - it was cold and snowy.

Stayed in December 2024

The guests in the main hotel Kaochan can use the onsen in the Bekkan but not vice versa.

The onsen, the location, the staff.

Stayed in December 2024

The young man who take care for car parking. He didn't come to service at the parking area. Just see and wait inside the hotel, no offer to help for luggages. It seems to be difficult if we need our car when we inform him the time we need, his body language seems like very boring. Also when departure, never offer to help for luggages again. This dose not meet the standard of Honjin.

Room, Bed, Long-time employee

Stayed in November 2024

Nothing

Everything, hospitality, location, room, onsen, massages. It was great experience and I cannot recommend this even.

Stayed in November 2024

The food and the location were both excellent. The rooftop baths were amazing too.

Stayed in November 2024

Nothing

fantastic location

Stayed in August 2024

Nothing

Very friendly and helpful staff Excellent food, both dinner and breakfast Excellent value for money

Stayed in October 2024