Reviews of Narita Tobu Hotel Airport 4 stars
286-0106 Chiba, Narita, Tokko 320-1 , Japan
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewNothing.
The swimming pool required to pay. The check-in staff were rude. The room’s amenities were in the lobby, which is weird
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewClose to hotel, well priced, free shuttle
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewFree shuttle to Airport
No room Views on 6th floor
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewSpacious room.
Nothing in particular
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLocation was perfect for the airport pick ups. Shuttle to airport and mall a plus
No ironing board and microwave in room.
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewStores inside the hotel
Charge extra for gym and swimming pool which wasn't mention in description
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLove the shuttle, the location, the case storage
Meals were much more than I needed. Would have liked a simpler, cheaper option.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewGood location good breakfast. Good shuttle bus to the airport. We stayed 3 nights and used the shuttle bus for trips to the shopping mall and the town of Narita which was very interesting. All at a very good price.
Found the double bed against the wall inconvenient if the person on the inside had to get up in the middle of the night.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewPrice was great, very close to the airport, breakfast included in the price, free limousine to the airport, staff were nice.
None
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation & the room service food was excellent.
Bed was rock hard. The room smelled musty & gave the impression built 50 years ago. The TV and Airco panels were not in English so I could not adjust fan, etc.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation, breakfast, bus to/from airport. Friendly helpful welcome to Japan.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewEasy access from the airport. Very professional and friendly personnel. Big room with all necessities available plus had 2 shops and restaurant available at the bottom floor. Enjoyed my stay. Arigatou gozaimashita.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewI stayed in this hotel for one night. But my short stay meets the expectation. The location of the hotel is convenient for me to catch another flight. The staffs are super friendly and professional. The room is clean, the hotel restaurant provides delicious food.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewBreakfast was world class. Rooms were clean except one hair on the sink
Customer service was a bit weird. Could be friendlier and retrained to be more open and welcoming
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewAirport shuttle is great
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewWe didn’t know this at first. But there is a FREE shuttle that takes you to from Narita Airport to the hotel. So easy. Great breakfast in the morning, would recommend.
Nothing
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewAirport shuttle servivice was convenient.
Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewI like the breakfast.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewHotel is nice with clean and comfy rooms.
I requested from reception to keep a very small bag with shoes in it for a few days so that the owner, a friend of mine can come and collect. They refused so I had to dispose it. It was a weird experience. How come such a large hotel can not keep a very small bag for a few days. The excuse was that the bag owner did not have a reservation for that day. What an excuse, I am a customer and I am staying there that should have been enough.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewWe loved the big and clean room. The breakfast buffet was great too.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewStaff accommodating and meal excellent Price very reasonable and bus to airport was frequent and easy
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat value. Friendly staff. Nice rooms free shuttle
Wait for shuttle bus