The hotel was ideally located next to Ikebukuro station. It was clean and had lots of amenities, such as lounge with free drinks and snacks, microwave etc. The bedrooms have a steam room and jacuzzi, just wish we had the time to try them out but we were so busy.

Stayed in September 2025

Provate steam room and overall bathroom made the stay completely worthwhile.

Stayed in September 2025

None

ALL

Stayed in August 2025

We are a family of four and the size of our room fit our perfectly. We were floored with the cleanliness and attention to detail in our room. The bathroom/shower/spa was the best part. The staff helped ship our luggage to Kyoto and when we arrived in Kyoto our luggage was waiting for us in our room!

Stayed in July 2025

No washing machine

location very good

Stayed in July 2025

They don’t have windows so for me it was a big claustrophobic.

The place aesthetically is very beautiful and pleasing to the eye. The bathroom is huge a bit too big in comparison to the bedroom. The beds are on the floor. They have very nice amenities and the welcome drinks is a really cute thing they do! The staff is also very, very nice

Stayed in July 2025

Fantastic. Great neighborhood and amazing facilities.

Stayed in July 2025

Perhaps better pillows?

Location, amenities, cleanliness, size of rooms, design and decor, friendly staff.

Stayed in June 2025

A tad pricey given no much facilities on site for a 4 star hotel.

Very good location. 4 mins walk to west exit of Ikebukuro and plenty of amenities nearby.

Stayed in June 2025

No laundry options (washer/dryer) for customers to use if needed. No windows in our room but we were told ahead so it wasn't a surprise.

Design, interior, room size w couch, showers, ambiance of outside patio and staff were all amazing.

Stayed in June 2025

Nothing!

We love the facilities of this hotel and the reception staff is super friendly and helpful! The space is definitely big which is quite rare in Tokyo

Stayed in May 2025

Nothing

The location was exceptional. Close to shops, restaurants and public transport. The hotel had a lovely deck out the front which was nice to sit after a busy day exploring. The bathroom felt like a spa with the sauna and spa bath. Free sweets and coffee daily was a nice touch. Great value for money.

Stayed in May 2025

Nothing

Space, amenities, vibes, easy to understand and use.

Stayed in May 2025

The room was lovely - we had a family room and it was extremely luxurious and I loved the outside terrace! The sauna was wonderful and the tub was everything I imagined!

Stayed in April 2025

-

The hotel is located very close to the train station on the West Exit. This side of the station is not crowded, which is very nice. There are plenty of food place nearby and the Tobu mall. Room size is big, fit for 4 adults. Great facilities, especially the countertop oven and the speaker. The staffs were very helpful. Highly highly recommend!!!

Stayed in April 2025

Clutching at straws here, because there really aren’t any negatives…. Perhaps the pillows were a bit uncomfortable. But we all had no trouble sleeping after big days out in Tokyo!

This hotel is outstanding. Booking for two adults and two children (ages 10 and 12) proved difficult in Japan and so we didn’t quite know what to expect from this room with two double beds. It was more than enough bedding space for the four of us (more like queen size mattresses). The bathroom was crazy with a sauna and spa bath (we didn’t use either but the layout was super). The water was hot. The complimentary pyjamas were a treat. Fresh towels and rubbish removal daily. Beds made up every second day. Lovely ammenities in the room (including a hair straightener!) and even the room’s lighting was well thought-out. Hotel staff were exceptional - kind and knowledgeable. We transferred luggage to our next accommodation and the staff sorted it without problem. They even bowed from the reception counter every time we left in the lift to go upstairs. It really is an incredible hotel experience. Location to the train station was perfect. Highly recommend this hotel.

Stayed in March 2025

nil

n/a

Stayed in February 2025

Very tiny, breakfast in the room

The decor was nice and very friendly staff

Stayed in February 2025

A bit pricey but value for money.

Great location, the hotel is close to the train station and easy to locate. The staff are very friendly. The room is exactly the same as photo. The room is very clean and very spacious. The bathroom is very big and there is jacuzzi and a sauna room in the bathroom. We had a great stay in this hotel. We wish we can stay longer.

Stayed in December 2024

Nothing, we loved it all

Everything, location is fantastic, rooms we’re inviting and comfortable

Stayed in December 2024

Noisy garbage pick up at 4 am

Stayed in November 2024

I wish there had been a restaurant in the hotel but this was a very minor detail.

This hotel is so well designed and cozy. The rooms are huge by Japanese standards! We had a huge bath tub and a tiny dry sauna in the room. I loved it!

Stayed in November 2024

Wished we could have access to and iron to spiff up clothes and a laundry service that would take and return clothes

Loved the breakfast each morning! Cleaning service and replenishment of water very appreciated

Stayed in October 2024

Location, modern, good facilities

Stayed in October 2024