The closest outlet to the bed was on the other side of the bed, a foot or so from the head. This made it inconvenient to charge my phone, which I also use as an alarm and to play white noise. I would expect an outlet by the head of the bed in any modern hotel. I've never been to a hotel with the outlet so far away. In addition, it was only one outlet, so to charge my other device I needed to use the desk charger. The other main complaint I have is the bathroom. The toilet always sprays a little bit of cold water on you when you sit down on it which is minor but kind of annoying. There is not much counter space. But most importantly, I did not see a way to adjust the angle of the shower head, so it was pretty hard to wash my hair with how it was angled... My room had very little space to hang clothes, I feel like they could have fit in more than two hangers. The microwave in the lobby also seemed pretty weak, so I used it on a higher power and for longer than what my convenience store meals instructed. Lastly, the room keys are laughably huge... I don't want to carry that around all day... You can ask the staff to hold on to your key for you though, if you want. But not the best to need to do that all the time if you're in a rush or always going in and out.

I liked the location. It is close to lots of places where local events are held, and Dotemachi itself is a nice place with lots of great food options. The staff was also very nice and helpful, showing me with pictures where things nearby are and bringing my luggage to my room for me ahead of time when I had somewhere to be The hotel interior was quite pretty and elegant, with the main desk being on the third floor and rooms starting from the floor above. The building also had lots of restaurants built-in so you don't even need to leave the hotel (useful especially when there is a snowstorm, as there so often is in Aomori) There is a bus stop right across from the hotel which is quite convenient and 2 convenience stores within 5 min (depending on the weather) The room size is slightly bigger than average although the furniture being bulky takes away from that

Stayed in December 2024

Bathroom was so small, I almost had to be helped out of the bath. Very comfortable bed

Breakfast was excellent

Stayed in February 2024

A little far from the train station to walk with luggage so we used a taxi. However there is a 100 yen ring bus which accesses many of the sites and goes right past the hotel. While the hotel was reasonably old the staff were very friendly and the breakfast was excellent. Value for the price.

Stayed in September 2023

The reception staff do not seem to know some English

Location is good. Shops and cafes nearby.

Stayed in August 2023

Overpriced, probably because of the affluence due to the festival. Small bed for two, small room for the price.

It was the only available hotel because of the local festivals when we were there.

Stayed in August 2023

Lovely staff; location

Stayed in July 2023

the room was a but too dark, would’ve liked a but more lighting.

staff were really nice and helpful

Stayed in May 2023

The building is a bit old but clean

Convenient location: close to Hirosaki Park, where I visit offers for my cherry blossom trip. The room has a Mountain view, great bonus!

Stayed in April 2023

Room size and view could have been a bit better

Location and staff were great

Stayed in February 2023

My room had a great view of the city

Stayed in March 2023

Bathroom really tiny even for Japan

Stayed in July 2025

Tiny bathtub

Rooms were nice and clean

Stayed in August 2024

The breakfast is served on top floor cafe with great will of the mountain! It is just like a five-stars.

Stayed in April 2024

Several things in the room showed signs of wear (the desk had clearly seen better days). The bed was notably short and could have been longer as there is space. The bed and pillow ere also the hardest I had encountered during my 2 weeks traveling Japan. It featured the smallest bathroom of any hotel I stayed in during my trip (in all 3 dimensions). I couldn't stand up straight even outside the shower, while in the shower my shoulders touch wall and curtain at same time, and the shower itself can't fit the shampoo and body wash bottles. While the breakfast selection was ok, there was an insect of decent size crawling in the food (which one of the staff was kind enough to remove from my plate),

There is a decidedly classy feeling to several of the hotel elements such as the manual room key style of desk. My hotel room was decently long for a hotel in Japan and had a nice view from the 11th floor. The breakfast area is on the 13th floor and features a great view of the city and surrounding mountains.

Stayed in April 2024

Everything was easy from check-in to orientation into a new locality. Easy walk to the city centre, a local restaurant nearby, and a clean and quiet room, with very friendly staff and a great breakfast to satisfy everyone.

Stayed in February 2024

The staff was very kind and helpful, especially when I wanted to ship my luggage to my next destination.

Stayed in December 2023

Very old hotel, looks therefore a bit dirty. Bed very small.

Staff nice

Stayed in October 2023

Pillows were very uncomfortable, beds need improvement. Rooms are dated by the furniture and covers. Lighting at the dressing table is useless.

Room size is excellent but the bathroom is impractical

Stayed in October 2023

The ensuite is a step higher than the living room. Need to exercise care. Lamps not bright enough. Other receptionists do not seem to understand spoken English. Sometimes take a long time to wait for taxi passing by. Better ask Reception to call taxi as our sim card is data only. Sim card with Jap phone no. is available to long-stay travellers.

Conveniently located near the 100-Yen shuttle bus to Hirosaki Garden. Short walk to shops, some restaurants and Chuo Hirosaki station with hourly departure train. Spacious twin-bed room. Late check-out at 11 am Appearance looks grand in its class. Good city view from window. The Reception Manager was caring for customers and responded to their needs. He knows a bit of English and can use google translate.

Stayed in August 2023

For the price we paid, the stay was very disappointing. The room interior is very dated and bed was uncomfortable. Surprisingly breakfast wasn't included so we decided to try it for one of the mornings and although it was a good spread, the vegetarian options were very limited and not worth the money we had to pay.

We had a higher floor room so the view to Mount Iwaki was good. Room was a little bigger than hotels we stayed in Tokyo.

Stayed in April 2023

The hotel room had terribly dirty and stained carpets. Furniture tops were water damaged. The walls and ceiling also were stained. In desperate need of an interior remodel.

Staff and lobby are very nice

Stayed in April 2023

Very small room at the end of the corridor. The other rooms next and opposite to us were so much more spacious. Carpet, furniture, finishings are old, tired looking. Tricky to get down from the tight bathroom to the room floor especially for us oldies

View from the breakfast restaurant.

Stayed in April 2023

no slippers provided

breakfast with great view

Stayed in April 2023

The hotel was old and dirty. There were giant stains in black on the carpet and the walls. It felt grimy and gross. I would never stay here again. It was a terrible value for the money.

There was a bus stop nearby, but the bus stops running around 5 PM. you’ll have to take a taxi a or walk from the station.

Stayed in April 2023