it had its own traditional charm with a lot of details and care. we really felt we travelled in time. the proximity to the lake is just a bonus

Stayed in August 2025

The front door was locked during nights (from about 9) and didn’t open until 7am so there was inconvenience for i cannot went out. Breakfast needs to be improved. I also think there should be lagguage storage service after check out. I was told to leave immediately and no more parking after check out.

Excellent in nearly every aspects. Large rooms, quiet onsen, good environment.

Stayed in July 2025

What was not great was the fact that this place is miles away from anything, including train stations and restaurants that are open! All (but a couple) restaurants in town, in close proximity to the ryokan, all closed so early, where eating-out options were pretty slim. We took an 50-min bus ride from Mishima station and it was a short walk to the driveway to this place. But then, the walk up to the entrance was very difficult as it was up a steep hill. It was a tough climb with our suitcases. When we were leaving, we asked the staff to help us out and they drove us down the hill and to the bus stop. Which was very nice.

This Ryokan was really nice, the space was very comfortable and the staff is absolutely wonderful. If you want to experience a ryokan,this is a great place. You can have private or family onsen experience. We had our private onsen. The in-room breakfast experience was amazing. They staff are so lovely, the rooms are spacious and those would be the reasons I would return.

Stayed in August 2025

-

An incredible experience on a path to better understand the Japanese way of life and culture. We truly appreciated the delicate attentions from the staff during our (too) short stay. We also enjoyed very much the private Onsen experience. And, last but not least, the dinner and breakfast were just wonderful.

Stayed in August 2025

It is up a steep road (but they are willing to come and pick you up from the 7/11 at the bottom of the hill).

This felt like an authentic ryokan experience. We had a private onsen which was amazing, the food they served was spectacular, 11 course evening meal. The staff were amazing too, they couldn’t have been more friendly and helpful. This is not the cheapest place to stay but an experience you’ll never forget!

Stayed in August 2025

I liked everything. Wouldn’t change a thing.

Beautiful, peaceful location.

Stayed in July 2025

No vegetarian food available . Should serve Japanese coffee too in the morning

Very clean . Experienced culture

Stayed in August 2025

Wow, what a memorable stay...the location, the accommodation, the staff. Highly recommend. I travel quite a bit and have to say this will be one to remember. I didn't have breakfast or dinner.

Stayed in July 2025

Nothing!

This place is beautiful and the staff and service are impeccable. It is peaceful and gorgeously decorated. The staff welcomed us with a drink in a beautiful, traditional room overlooking the lake. Our hostess made every effort to explain everything in English. After my daughter forgot her phone on the bus, the staff went out of their way to call the bus company and help us. Dinner and breakfast were absolute works of art. The private onsen in the room was beautiful. The location is also ideal: I got up early and walked over to Hakone shrine, which I had to myself. We also caught stunning views of Mount Fuji over the lake. Then when it was time to leave, the bus was just down the road. I cannot recommend this place enough.

Stayed in July 2025

Opted for a room with a private onsen, an absolute treat. The room was spacious, clean and had all amenities we needed. The staff were friendly, described all the breakfast items in English and were kind enough to give us a lift down to the local 7-11 on departure, even though we insisted it was fine! Highly recommend.

Stayed in June 2025

N/a

Private onsen and traditional Japanese experience

Stayed in June 2025

The best ever: huge space, very nicely decorated, red maple tree, lake and Fuji view at the same time, awesome 11 dishes dinner and breakfast and absolutely fantastic and very private outdoor hot spring bath surrounded by tall cedar trees!

Stayed in June 2025

Everything! We have a wonderful experience!!

Stayed in June 2025

Only one thing I like to point out is the view to the Lake was interrupted by the trees down

Stayed in April 2025

We splurged to experience a traditional ryokan. The room was spacious and definitely large enough for the 4 adults in our group. The public and private onsen were wonderful. The hospitality the staff provided was top notch, especially appreciated that they picked us up from the 7-11. You could walk it from Motohakone, but there’s a pretty steep hill. It’s manageable without luggage.

Stayed in June 2025

N/a

The room, the onsen, the experience, the people. It s a must, don't miss it!

Stayed in June 2025

Beautiful setting. The room was wonderful. Especially kind, patient and very pleasant staff. Our entire family was fitted with traditional Japanese Yukatas. The futons were very comfortable. The dinner and breakfast served in a private room were very special for my daughters. Very memorable. We had a private guide take us around Hakone. At the conclusion of the tour, the sighting boat dropped us off very close to our location. This made it very accessible.

Stayed in June 2025

A true gem

Stayed in May 2025

The dinner and breakfast were possibly the most delicious and visually appealing meals of my life, even down to the details of the crockery used. The staff were very proficient English speakers and went above and beyond. The private spa was so beautiful, I spent a lot of time there. The view over the lake was lovely.

Stayed in May 2025

Breakfast very traditional - many courses of delicacies all beautifully presented and served. Rather wasted in us, maybe worth offering a simple option of fruit and yogurt.

A truly traditional Japanese experience. Looked after like royalty.

Stayed in May 2025

That I only stayed one night

I loved Every single thing about this ryokan. Perfect splurge in every way. COZY futon. Private onsen, kind staff, amazing breakfast, stocked mini fridge (included in price). You will wish you could stay longer. Don’t make the mistake I did and get there later than check in time because you will want to stay as long as possible. Quite a journey to get there but worth it.

Stayed in June 2025

There was nothing about the ryokan that I did not like. The doors do lock overnight from 10-6 I believe, but this is for the safety of guests. In addition, you can request to leave during this time if you desire.

From the moment we arrived, we felt very welcomed and sensed the unparalleled hospitality of the Japanese culture. The staff went above and beyond to accommodate us and ensure our stay was the best that it could be. Our spaces were very clean and we were provided with everything in our room. There was absolutely no reason for leaving the ryokan because everything was provided in our room including refreshments, alcoholic beverages, towels, and food. The location was unbeatable with views of the lake and our ryokan was perfect temperature. We really really enjoyed this experience. This was most definitely our highlight of Japan and possibly one of the most enjoyable experiences I have ever had in my life!

Stayed in May 2025

Nothing that cones to mind.

The position was superb, the staff I can not thank enough, so polite and helpful, a great impression of Japan of sincerity staying here.

Stayed in May 2025

I should have stayed longer 😊

Having travelled extensively for over the past 30 years, I’ve found the experience to be above my expectations, the volcanic spa was superb, very well laid out and very tranquil. I will return back here, this place has a complete package.

Stayed in May 2025