Would have been nice to have a buffet breakfast option.

Fantastic facility, loved the room and tatami mat floor, and the staff were friendly and excellent.

Stayed in September 2025

Extremely good service! Very responsive.

Stayed in August 2025

What didn't you like? Nothing. We loved it to bits. Highly recommend!

What did you like? The hotel is conveniently situated right next (literally) to Hakuba Happo station. Extremely convenient for those who arrive via Bus. Our main goal during our stay in Hakuba was to hike Mt Shirouma over 3D2N. Evo hotel was so kind to help store our luggage during the period we were in the mountains! The staff were all so friendly and they definitely helped us a whole lot, from booking an early morning taxi ride to the trail head to calling up dinner places to check if walk-in is feasible. The room we booked was just nice for us 4. There's an elevator in the building too, so one doesn't have to worry about lugging their luggage up the stairs. We enjoyed a nice relaxing soak in the public bath the night before our hike too. There is a common kitchen/lounge area, great for those who prefer to cook up their own meals. They were so kind to accommodate to our needs too! We had plans to board the train at Hakuba station to our next destination. Despite having checked out 3 days prior, they kindly arranged a drop-off for us at the train station when we asked. We can't thank evo hotel staff enough for how accommodating they were to our "demands" 😄😄😄😄

Stayed in July 2025

Very convenient and comfortable, like the view from the window in my room, also I enjoyed the Yoga class

Stayed in August 2025

Only one small thing - the kitchen is relatively well stocked with cutlery and bowls etc but isn’t really set up to do any proper cooking. For example, there are hot plates but no pans or anything to cook on. We had to get a bit inventive when trying to make scrambled eggs in the toaster oven! The communal fridge is also just a small bar fridge. So might not be ideal if you’re intending to stay here for an extended period and make your own food.

This was one of our favourite hotels that we stayed in Japan. It’s a perfect location in Hakuba - walking distance to the bus stop, lawson’s, the public onsen, a number of restaurants and bars and the Happo Gondola. We had the deluxe room which was really comfortable, offering some great views of the mountains. We also really enjoyed the onsen on the 5th floor, the communal lounge/kitchen area, and the restaurant downstairs, which did a great breakfast toastie. It was really good value considering all of these facilities that are included. The highlight was the incredible staff! Everyone who worked here was extremely friendly and helpful and we had a lot of good conversations with the staff. Definitely would stay here again.

Stayed in August 2025

I truly appreciate the helpful, accommodating, and incredibly friendly hotel staff. They take the entire stay to another level – and it was already outstanding to begin with! I will definitely come back.

Stayed in August 2025

Amazing stay. evo hotel never disappoints me. I have stay again 4 times since my May 2025 review. I still say that evo hotel is the place to stay in Hakuba. Great location, great accommodation overall. Onsen on the 5th floor, great spot to relax after a big day in Hakuba. New things happening at evo is free yoga classes with Hyobin. She’s an incredible, loving person with lots of charisma. Newcomers since my last review; Eleanora from Italy, she speaks fluent Japanese and English. Eleanora is very friendly, helpful and easy to talk to. Another newcomer is Yusa again very friendly and speaks very good English and makes good cappuccino. Thanks to all of you again for being who you are. When I think of Hakuba, evo hotel is definitely on the top of my list. 10/10

Stayed in July 2025

Great hotel with great facilities. Shared amenities were really good. Staff were extremely helpful and pleasant.

Stayed in July 2025

Everything, I cannot fault it.

Stayed in July 2025

None

Wonderful place, great and very kind staff. Nice big comfortable rooms and also common room with terrace. Wash machine for free, Onsen.

Stayed in July 2025

Evo Hotel is a great place to stay, super close to the Hakuba Happo Bus Terminal. It was a nice surprise to find a Lawson convenience store just across the street—really handy in such a quiet village. The room was clean and felt pretty new. I also liked that they had a self-service laundry and an onsen. The staff were really friendly and helpful. I had a great stay and would definitely come back. Thanks!

Stayed in July 2025

1. Hotel Staff : Very friendly and helpful. They helped me reserve a shuttle to pick me up from the hotel to restaurants and various places in Hakuba. 2. Great Location : Close to the bus stop and Lawson (convenience store) 3. Room : Very clean.

Stayed in July 2025

Everything is clean and the staff is very responsive and welcoming. They do offer free shuttle from JR station to the hotel.

Stayed in July 2025

NIL

It was very clean, had all the amenities

Stayed in July 2025

Could have more washing machines

Onsen and laundry facility

Stayed in July 2025

Very modern and hip place

Stayed in July 2025

This is a great hotel- big comfy beds, very well equipped rooms, a nice communal space where you can cook and a lovely onsen.

Stayed in May 2025

evo Hotel has wonderful friendly and helpful staff, which will go out of their away to help. All staff spoke perfect english. The location was amazing, right on the heart of town with plenty of parking across the road. There is an Onsen just across the road as well as a free foot onsen which you can enjoy an amazing view of the mountains.. There is also a small onsen on evo's 5th floor. This hotel has been fully renovated late last year. The main bus stop from Nagano is next door and also the tourist information centre. The general manager David is a top guy and happy to help any way he can. A big thank you to all of you David, Grace, Hyobin, Nideesh, Annie, Kat and Kato (Kato makes the best cappuccino). We do hope we haven't forgot anyone and will see you all again soon :) Oh! almost forgot the beds in evo are the most comfortable you will find in Japan... Liz and Andrew Burt

Stayed in May 2025

We did not like the smallness / narrowness of the bathroom in our twin room.

a nice hotel with very friendly staff. We liked the general international atmosphere, the clean rooms and the little details (gift bag on the bed). Great, that there is a common room and an Onsen on the 5th floor...

Stayed in June 2025

There is nothing negative about evo Hotel.

evo Hotel has wonderful friendly and helpful staff, which will go at of their away to help. All staff spoke perfect english. The location was amazing, right on the heart of town with plenty of parking across the road. There is an Onsen just across the road as well as a free foot onsen which you can enjoy an amazing view of the mountains.. There is also a small onsen on evo's 5th floor. This hotel has been fully renovated late last year. The main bus stop from Nagano is next door and also the tourist information centre. The general manager David is a top guy and happy to help any way he can. A big thank you to all of you David, Grace, Hyobin, Nideesh, Annie, Kat and Kato ( Kato makes the best cappuccino). We do hope we haven't forgot anyone and will see you all again soon :) Oh! almost forgot the beds in evo are the most comfortable you will find in Japan... Liz and Andrew Burt

Stayed in May 2025

Real friendly staff, great communal areas & a super comfy bed. Will definitely stay again :)

Stayed in May 2025

The breakfast is at a separate location a few minutes walk away.

Really friendly staff who were very helpful with restaurant suggestions. Immaculately clean and spacious room and the public baths were great. Free public parking just opposite and 100m to the Lawson ;)

Stayed in April 2025

Nothing

Location: right next to bus terminal if no car or there’s free carpark opposite. Clean and modern Comfy beds Laundry area Lounge area with microwaves, tea pots and snacks

Stayed in May 2025

The rooms were stylish and comfortable. Staff very friendly and helpful. Lounge and bar were artfully and comfortably decorated. We loved it.

Stayed in April 2025