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Reviews of Guesthouse Azumaya

390-0874 Nagano, Matsumoto, 4 Chome-5-1 Ōte, Japan

#10 of 29 B&Bs and Inns in Matsumoto

Guests' Choice

Review score

Based on 142 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    9.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable place

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The atmosphere of the house

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I like everything about this guesthouse. From the environment, view, staffs and even the facilities. I will make sure to come here again someday.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    One of my favorite Japan stays!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights

    One of my favorite stays during my Japan trip. Matsumoto is such a beautiful city, very communal and scenic. I loved my stay at Guesthouse Azumaya. The owner, Shotaro, is such a gent and very fun to talk to. He knows all the best spots around the area and was very accommodating. A special shoutout to Nozomi also, he is a very sweet boy and looks after the guests well. The hostel has the cheapest washing machine from any other hostel I've visited, and it runs completely off an honorary system whereby you put 100 yen into a coin box. There's shampoo, body wash and conditioner stocked in the shower, there's also a good hairdryer, all free of charge. The beds are comfortable and the rooms are just the right size to store all your belongings. The wifi is fast and reliable, perfect for any digital nomads. I felt very comfortable and welcomed, I would definitely stay here again.

    Stayed in August 2025

  • Reviewed: 7 July 2025

    8.0
    Decent location and hostel but a long walk from the station
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    A long walk from the station. The rooms get hot and humid. Thought one of the staff was a visitor because he basically was too busy listening to music and his phone to help.No dryer on-site but is only a 10 min walk away.

    Located near some shopping and the castle (but a bit of a walk from the station and some other sights). One of the staff was very friendly (while another was not at all). Comfortable communal space and beds.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The sleeping area was nice and air conditioned well, the whole place was kept immaculately (especially that lovely tatami lounge!), the staff was very friendly and the price was great. Plus you're right next to the historic streets and the castle. Excellent hostel!

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    If you like atmosphere
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    One of the hosts picked up Satie's Gynopedies way too quickly, made me feel like a slow learner! The facilities could use a few minor upgrades on the small things and you can't always choose your bunk buddies, but for the price I regret even mentioning it.

    Extremely friendly staff and social home vibes. Visitors of their lives and the homes art past breezed through the communal areas to just hang out Excellent local area recommendations and laid back style. Great value. Lots of little charm and unique items everywhere that makes the place feel homely. And they rearrange people in the rooms to try and give the most space to everyone, one night I even had a room to myself. It's location is also great, reasonable walk of the station but even closer to the major day and night attractions of Matsumoto. Great food, walks and sights nearby. I booked mid June and had my first ever sighting of fireflies, just walked up the river 50m next to the accommodation.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    -

    We enjoyed our time in Guesthouse Azumaya. Shotaro is a really kind host, we felt like at home. Unique atmosphere!

    Stayed in May 2025

  • Reviewed: 22 June 2025

    8.0
    Good facilities and a nice place to stay.
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    Nothing in particular.

    No meals provided but the kitchen had excellent facilities for making a meal.

    Stayed in March 2025

  • Reviewed: 1 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Most helpful staff imaginable.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely traditional Japanese house with very friendly staff who had many recommendations and the beds were super comfy and nice and quiet. Highly recommend.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The property is very nice and comfy. Great value for money and located 5 mins walk from Matsumoto castle and 10 mins walk from the train station.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    10
    Nice guesthouse in great location in Matsumoto.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful, checked us in and added an extra futon bed when we requested it. Lots of nice shops nearby.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    10
    Guesthouse Azumaya is a perfect heartwarming stay in Matsumoto!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    From the moment I stepped into the guesthouse, I immediately felt at home. The interior reminded me of an old Japanese grandmother’s house – warm, nostalgic, and full of charm. There was something incredibly comforting about the atmosphere, as if I had stepped back in time into a place filled with stories and quiet beauty. The staff were incredibly helpful right from the start. They enthusiastically shared detailed hiking routes, local tips on must-see spots, and great restaurant recommendations around Matsumoto. Their kindness and local knowledge really helped shape my trip in the best way possible. We ended up sharing meals together and having beautiful conversations that turn strangers into friends. It’s a memory I’ll treasure forever. I can’t recommend this place enough if you’re looking for a stay that’s not only comfortable but genuinely meaningful.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    the mattress was a bit hard, the curtain at the bed doesn’t close properly, sadly no shower on same floor but u can’t have it all :)

    nearly everything. easy and affordable clean accommodation.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    10
    I wish we had longer! A perfect place to stop by on your way to Kamikochi / for a weekend
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The owner was so friendly! He waited for us to arrive and showed us around. He gave us great recommendations on where to eat. It was super cosy and warm and SO clean, we loved it! I didn't want to get out of bed. It was super close to the bus station like a 15 minute walk which was perfect for our bus to Kamikochi. Honestly I wish we had longer here. Free tea and coffee too.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Position is fantastic, the owner is very kind, and the rooms are spacious and very comfortable!

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Central and comfy guesthouse !
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    The guesthouse was very well located in Matsumoto and very comfy. We had a great stay !

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful guesthouse, very comfortable and great location !

    Stayed in April 2025

  • Reviewed: 1 May 2025

    9.0
    Superb
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    The location is amazing, a short walk to all the things I wanted to do. Shotaro is lovely and I got to have a little play of their piano which was a treat. Great restaurant recommendations as well...

    Stayed in May 2025

  • Reviewed: 25 April 2025

    10
    Cute old Japanese house. Great staff. Great location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A cute old Japanese house. Clean and tidy. Staff were great with our six year old

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Very calm and cosy house, close to the main area. Thanks to Shotaro and Hideo, two welcoming persons managing the house, with good restaurant recommendations!

    Stayed in April 2025

  • Reviewed: 17 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    It was really clean, it was really well located and the host was really kind. We felt like we were at home! The host also gave us really good restaurants recomandations!

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The staff was warm and welcoming, and their helpful travel tips made my solo trip much smoother.

    Stayed in April 2025

Showing 1 – 25

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