Rooms are too small

The location is perfect, same building of the metro station and train station, close to several restaurant and shopping mall; the hotel is modern and comfortable

Stayed in August 2025

None. Nothing to complain about

Hotel room was Very clean,and very friendly staff,

Stayed in September 2025

Fantastic hotel located inside Hiroshima station. I stayed on the 17th floor with a view a part of the city, station and mountain backdrops. Small but comfortable room for a solo stay. Great bed, Water and Ice facilities in the hallway. Inside Hiroshima station there are many food and shopping options and everthing is a tram, bus or subway ride away. Hotel staff spoke good English and where very professional and pleasant.

Stayed in August 2025

Room was on the smaller size.

Excellent location. Room was clean and had a comfortable bed. Excellent staff.

Stayed in August 2025

Nothing

One of the best hotel during my two weeks trip in Japan. Room a bit small, but ok for two nights. Check in very easy and smooth. Breakfast absolutely outstanding: good choice and well presented. Strategic position inside the railway station

Stayed in August 2025

May have missed the instructions but more info on how to find the reception on 7th floor & I know its not the hotels fault but a seperate room for loud dinning groups.

location and access to all forms of transport without any of the noise once you step into lift lobby. Staff were great & we always felt seen

Stayed in August 2025

N/A

Everything! Location, room, and especially the staff. The most polite and helpful staff of any hotel I have been to in Asia.

Stayed in August 2025

Very well located with helpful staff. Very clean

Stayed in August 2025

N/A. If I had to say, the room is a little bit small (but still bigger than the hotel room I booked at Osaka)

The location is very convenient (I will give it 10 out of 10). I can just go downstairs for food, the bullet train, the shuttle bus, and shopping.

Stayed in July 2025

Location, very tidy and new.

Stayed in August 2025

It’s seems to be a popular choice for those who are travelling via Shinkansen - so breakfast buffet can get very busy

Location location During the summer season when it’s so hot and humid It makes a difference when you are located close to the station I would recommend this to those family with young kids Lots of eats and shops within the station and good ones too?

Stayed in July 2025

Excellent hotel in an incredibly convenient location. My room was spacious and comfortable, and the staff were friendly and helpful. Highly recommended.

Stayed in August 2025

There was nothing to not like.

wish it had laundry facilities, but other than that, it was amazing, especially the staff.

Stayed in July 2025

Great location. Right on top of the train station. Comfortable rooms and a great restaurant. Would recommend for a quick stay at Hiroshima if you (like me) intend to visit the memorial and Miyojima island. Breakfast buffet is exceptional and would recommend!

Stayed in July 2025

Room is small but has all what you need if you are staying for 2 days like me. Staff at the restaurant hardly spoke English. I ordered bread with my dinner and they didn’t know what bread was, at the end i finished my dinner without bread😒

Location was excellent ! Staff was professional and helpful

Stayed in July 2025

Rooms are quite small, surprised me a bit since the hotel building is big.

The service at this hotel was the best we got on our trip this year. Everyone on the staff is extremely friendly. Shipping lugage was spotless, no self-service style. You're fully helped by the staff. We had rooms on the 17th floor, no noise at all from the train station below. Breakfast is very extensive and really well tasting. And again with great staff. Location is perfect if you want to do train trips to Itsukushima and Fukuoka like we did.

Stayed in July 2025

BEST BREAKFAST IN ALL OF JAPAN. THANK YOU SO MUCH! WE WILL BE THINKING ABOUT THIS BREAKFAST WHEN WE GO HOME!

Stayed in July 2025

nothing.

Great location and very well-trained, courteous and attentive staff makes the stay memorable. The availability of self service locker room makes it easy to drop off luggage during check-in and check-out days.

Stayed in June 2025

Service was EXCEPTIONAL!

Stayed in June 2025

The room is small but it's Japan. It's big for a japanese room 😉

The view, the staff, the bed, the shower, very clean, the price is fair, 11 from 10

Stayed in June 2025

need more signboards to reach hotel to avoid confusion. in breakfast need more options for indians and also HALAL counters for muslims who reached globely

from Tain station to hotel location need more sign boards to reach hotel and breakfast is good but very very less options for indians and also need HALAL food muslims who reached globely.

Stayed in June 2025

The rooms are very small but still functional.

Excellent location, just above the station. Hotel embedded in a shopping mall. The rooms are very clean. The bed was very comfortable.

Stayed in June 2025

Room a little too small

The breakfast choices were outstanding and the location of the hotel exceptionally placed for trains, trams, buses and taxis

Stayed in June 2025

Everything was great

This Hotel directly above the Hiroshima station was luxurious, quiet and extraordinary. The service orientation was worldclass, the rooms outstanding and the price still affordable. The strategic location made it possible to come from Kyoto in the morning, leave the luggage there, see Miyajima and Hiroshima in one day, stay there overnight and use the first Shinkansen up north in the next morning. And indulge in affordable luxury in between.

Stayed in June 2025