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  5. Reviews of Hotel Grand Terrace Sendai Kokubun-cho

Reviews of Hotel Grand Terrace Sendai Kokubun-cho This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

980-0803 Miyagi, Sendai, Kokubuncho 2-2-2, Japan

#84 of 127 hotels in Sendai

Guests' Choice

Review Score

Based on 32 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.5

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 12, 2025

    7.0
    Good service in a great spot, but be ready for an old hotel in a shady area.
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights

    Next to the hotel is a nightlife street; you might be approached or solicited by strangers when going out at night. The hotel facilities are generally quite old. The front desk staff's English proficiency is not very good. The hotel does not provide a toothbrush and shaving set.

    The staff is friendly and very helpful. Near a shopping street, convenient for shopping, with many restaurants. The window soundproofing is very good.

    Stayed in August 2025

  • Reviewed: January 18, 2025

    8.0
    Good.
    • Leisure trip
    • Solo traveler
    • Economy Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room temp was not enough before 17 PM

    Good breakfast

    Stayed in January 2025

  • Reviewed: July 19, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Single Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is very narrow.

    The location is very good. The breakfast is available for 1000 JPY/day and it really deserves. The staff were very cooperative. There is also a luggage storage service after checkout which is very helpful if you have something to do before travelling.

    Stayed in July 2024

  • Reviewed: July 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    It was a bit annoying that the room main light was automatically switched on when we activated the electricity for the room, and the bed was not the most comfortable.

    The location was great, with an easy access to Sendai train station and the city centre. The staff was friendly, and everything we could have needed was provided (towels, water bottles, vending machine,...)

    Stayed in July 2024

  • Reviewed: June 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There is close to no air in the room. It's like a coffin.The AC is useless Even if you rent out tools to open the windows the air doesn't really get better. I can't imagine how bad it must be in Summer. The hotel staff worker on the day of Check in was very unfriendly and cold. She's not Japanese, I'm not sure from which country, but this worker is no good.

    Lots of things to rent out including DVD Players. The hotel looks good. If that is your thing you have a direct access to Starbucks next door. The TV can easily be moved to different positions. You get two bottles of free water for every day that you skip room cleaning. I know this system from Hotel Crown Hills by the same company.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    7.0
    Very convienent for a stay in Sendai. Could do with a lick of paint.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was hard and chair cushions in the room seam to have worn out. Lack of plug sockets in the room. Position of TV was strange in relation to bed. (This is more surprise than didn’t like)

    Location, convenience, size of room, size of bathroom, price. Ease of use.

    Stayed in June 2024

  • Reviewed: March 29, 2024

    8.0
    7 days
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Smoking
    • Stayed 7 nights

    Noize from outside.

    Free rent a bicycle.

    Stayed in March 2024

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was lacking a bit, especially more fruits and vegetables would have been nice.

    The location was very good, being near the train station as well as close to the night life.

    Stayed in December 2023

  • Reviewed: November 14, 2023

    6.0
    Very reasonable room rate and Good location
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Non-Smoking
    • Stayed 3 nights

    Breakfast has varieties of menu. Location is convenient for me.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    7.0
    Okay for a solo travel.
    • Business trip
    • Solo traveler
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I could hear the neighbor snoring loudly on one night. This means the walls must be thin and there is not enough soundproof for privacy and comfort. The rest is okay.

    The location is so strategic, near the lively area of Kokubuncho and all the recommended Sendai restaurants.

    Stayed in September 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Single Room - Non-Smoking
    • Stayed 8 nights

    Shelves were rather dusty, and seems that cleaning done only if you specifically ask during the stay. Staff though very helpful, not always English speaking. It would be really nice if breakfast items are labelled in English.

    Good location.. next to an area with lots of restaurants and at walking distance from train station and castle. Sufficient breakfast selection. Lot of additional amnesties available at the lobby.

    Stayed in May 2023

  • Reviewed: January 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed uncomfortable. Bathroom lacked counter space

    Excellent breakfast and location

    Stayed in December 2022

  • Reviewed: November 10, 2024

    10
    Great stay in Sendai
    • Leisure trip
    • Group
    • Deluxe Twin Room - Non-Smoking
    • Stayed 4 nights

    It seems to be near a red light district that has loud music at night. I was worried it would be difficult to sleep, but luckily it wasn’t after all - it may bother some people though.

    Really great location right near a major shopping arcade and many restaurants. While it’s a bit of a walk to Sendai station, it’s a really good walk, and there’s a subway station quite close as well. I was pleasantly surprised at the size of the twin room I booked as Japanese hotel rooms are often quite small, so we had plenty of room. I like the classic/retro feel of the decor a lot and the staff were friendly.

    Stayed in October 2024

  • Reviewed: October 4, 2024

    3.0
    Not worth it, you can get better for the same price.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was old and dirty looking. Non smoking room but everything was yellow with burn holes in the carpet. The bathroom had mold in it and smelled not nice. The beds were like cardboard. The airconditioning is chosen by the hotel and can't be set lower, the last night was like a sauna and unbearable. The windows do not open so it was not possible to get so fresh air in or cool down the room. Please save yourself the hassle and don't go here.

    The staff was friendly and you got free water bottles every day. The location was also really central.

    Stayed in October 2024

  • Reviewed: June 7, 2024

    5.0
    Fair
    • Business trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    They forgot to provide water to some rooms, and on my first night I noticed a huge stain on the bed sheet

    Stayed in June 2024

  • Reviewed: August 3, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: November 23, 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: August 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: June 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Single Room - Non-Smoking
    • Stayed 16 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: January 2, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Single Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: December 6, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Economy Single Room - Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: November 14, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room - Smoking
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in November 2022

Showing 1 - 25

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