Reviews of HOTEL MYSTAYS Iidabashi 3 stars
162-0814 Tokyo-to, Shinjuku-ku Shinogawamachi 3-26, Japan
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location was great and the room big for japanese standards. Had a kitchenet area that we did not use, but it was nice. The bed was confortable. As a couple with a kid, they added a bed from the. sofa, very convenient and the only place in Japan to have it.
The room had a strange smell when we got in, maybe closed for too long, or a previous guest smoked inside. Also the toilet was not great, but after we pointed out, they cleaned the toilet and it was all good.
Thank you very much for staying at Hotel MyStays Iidabashi. We are very happy that you enjoyed your stay with us and the beds were comfortable. We ask that all rooms are non-smoking and that the smoking room is located outside the building, but we apologize for any inconvenience this may have caused due to the lingering odor. Thank you very much for your feedback. Our entire staff looks forward to using Hotel MyStays Iidabashi again when you are in the area.
Thank you very much for staying at Hotel MyStays Iidabashi. We are very happy that you enjoyed your stay with us and the beds were comfortable. We ask that all rooms are non-smoking and that the smoking room is located outside the building,… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect forr Me
Drinking water and breakfast in the hotel
Thank you for staying at HOTEL MYSTAYS Iidabashi. Please note that this hotel only offers rooms without breakfast and does not provide breakfast. We look forward to welcoming you to HOTEL MYSTAYS Iidabashi if you are in the area.
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewIt was cheap
It needs to be renovate
Dear guest, Thank you very much for choosing HOTEL MYSTAYS Iidabashi．And we appreciate you taking your time writing to us. Our hotel has been renovated and re-opened in Sep.2024. But we apologize if we did not meet your expectations. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel. We will be so glad to have you again as our guest in the future. Sincerely,
Dear guest, Thank you very much for choosing HOTEL MYSTAYS Iidabashi．And we appreciate you taking your time writing to us. Our hotel has been renovated and re-opened in Sep.2024. But we apologize if we did not meet your expectations. Your … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified revieweverything
there was nothing wrong with the property, it was all amazing
Thank you very much for staying at Hotel MyStays Iidabashi. We are very pleased that you enjoyed your stay with us. We hope you will consider staying with us again when you visit Tokyo next time. We look forward to welcoming you back. Hotel MyStays Iidabashi Reception
Thank you very much for staying at Hotel MyStays Iidabashi. We are very pleased that you enjoyed your stay with us. We hope you will consider staying with us again when you visit Tokyo next time. We look forward to welcoming you back. Hotel… Show more
Reviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewStayed in triple deluxe room. Great size room with plenty of space for our family. Rooms were clean and well equipped. Beds were comfortable.
It was a little further from the train station.
Thank you very much for choosing Hotel Mystays Iidabashi. We are very pleased to hear that you were very satisfied with the environment of your hotel room. Although our hotel is only an 8-minute walk from the nearest station, Iidabashi Station, we will do our best to satisfy our guests in terms of price and room quality. We look forward to seeing you to Hotel Mystays Iidabashi again when you are in the neighborhood. Hotel Mystays Iidabashi Front Desk
Thank you very much for choosing Hotel Mystays Iidabashi. We are very pleased to hear that you were very satisfied with the environment of your hotel room. Although our hotel is only an 8-minute walk from the nearest station, Iidabashi Stat… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewRoom size
N/a
Thank you very much for staying at Hotel Mystays Iidabashi. We are pleased to hear that you were satisfied with our services. Although there are still many areas where we are still in our infancy, the entire staff will continue to work hard based on the valuable feedback we have received from our guests. We sincerely look forward to serving you again. Hotel Mystays Iidabashi Front Desk,
Thank you very much for staying at Hotel Mystays Iidabashi. We are pleased to hear that you were satisfied with our services. Although there are still many areas where we are still in our infancy, the entire staff will continue to work har… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe location was convenient - close to train station and supermarket across the road is very helpful.
The room was much smaller than I expected. I booked a twin share room for 2 adults, 2 children. There was literally no space for our luggage. We couldn’t walk in the room as it was basically just 2 beds and a tiny bathroom. The beds were not big enough to sleep 2 people as expected when booking. We also were only given 2 towels for four people and one hand towel.
Thank you very much for staying at our hotel. We would also like to thank you from the bottom of our hearts for taking time out of your busy schedule to provide us with your valuable feedback. First of all, we are very pleased to read your compliments about our hotel. We are very pleased to hear that you found the location of our hotel to be convenient, as we are very proud of our location near a train station and a supermarket. On the other hand, we apologize for any inconvenience caused by the size of the room and its furnishings. The room you reserved is limited to the minimum necessary facilities mainly for the convenience of the location, and we understand that it may have felt cramped for a family of four. We are sorry that we could not meet your expectations, but the size of the room was designed to balance the convenience of the hotel's location, which is at the crossroads of many train lines. We also apologize for the inconvenience of the towels. In order to reduce environmental impact, the hotel provides only the standard number of towels in the room for the number of adult guests, and towels for children are available at the front desk as needed. We sincerely apologize for any discomfort caused by our inadequate guidance. We will make every effort to provide more detailed information in the future. Your feedback will be used as a valuable reference for improving our services in the future. We hope that you will have another opportunity to use our services again. All of our staff look forward to serving you again.
Thank you very much for staying at our hotel. We would also like to thank you from the bottom of our hearts for taking time out of your busy schedule to provide us with your valuable feedback. First of all, we are very pleased to read your… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe shower is nice. The room is nice too.
1. The bed and pillows are hard. Actually all hotels in Japan that we've been to have hard beds. 2. 900m walk to station.
Thank you very much for staying at HOTEL MYSTAYS Iidabashi. We would also like to thank you very much for your kind feedback. Thank you for appreciating the cleanliness of the room and the shower room. We are glad to hear that you had a comfortable stay. On the other hand, we are sorry to hear that you were uncomfortable with the hardness of the bed and pillows. We will take your comments into consideration and work to improve the environment even more for our guests who will be spending time in unfamiliar surroundings in the future. We also apologize for the inconvenience caused by the distance to the station. The nearest station, Iidabashi Station, is 450 meters away, so it is a bit of a walk. We hope you will kindly understand. We look forward to welcoming you back to HOTEL MYSTAYS Iidabashi when you are in the neighborhood. HOTEL MYSTAYS Iidabashi : Front Desk
Thank you very much for staying at HOTEL MYSTAYS Iidabashi. We would also like to thank you very much for your kind feedback. Thank you for appreciating the cleanliness of the room and the shower room. We are glad to hear that you had a com… Show more
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewExcelente room
Front desk do not speak English
Thank you for staying at HOTEL MYSTAYS Iidabashi. We are very relieved to hear that you had a comfortable stay. We sincerely apologize for any language issues. We are using a translator to communicate with guests from various countries. We appreciate your understanding. All our staff look forward to welcoming you back.
Thank you for staying at HOTEL MYSTAYS Iidabashi. We are very relieved to hear that you had a comfortable stay. We sincerely apologize for any language issues. We are using a translator to communicate with guests from various countries. We … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLocation
Room too small
Thank you for staying at Hotel Mystays Iidabashi. Although you were pleased with the location, we regret that you felt that your room was small. The room you stayed in was the smallest twin room (20 square meters), so we have many larger rooms available, so we would appreciate it if you would consider one of them. Thank you for posting a review. Hotel Mystays Iidabashi Front desk
Thank you for staying at Hotel Mystays Iidabashi. Although you were pleased with the location, we regret that you felt that your room was small. The room you stayed in was the smallest twin room (20 square meters), so we have many larger ro… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGrocery store across the street. Easy access to trains as well as restaurants. Laundry service.
Nothing was bad.
Thank you for staying at HOTEL MYSTAYS Iidabashi. We are honored to receive such a high rating from you. And we are happy that you had a great time in Tokyo. Look forward to seeing you again. Sincerely yours.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLocation
Thank you very much for staying at Hotel Mystays Iidabashi. We are very pleased to hear that you were very satisfied with our services. We look forward to welcoming you back to our hotel again when you are in the neighborhood. Hotel Mystays Iidabashi
Thank you very much for staying at Hotel Mystays Iidabashi. We are very pleased to hear that you were very satisfied with our services. We look forward to welcoming you back to our hotel again when you are in the neighborhood. Hotel Mystays… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewWe stayed here in February and liked it so much that we booked it again for May. The location is perfect for going to events at Tokyo Dome, which is what we’re doing both times. The hotel is close to the station and conveniences stores. Not too far away is an amazing little coffee shop. So location wise 10/10. We didn’t really interact with the staff but the interaction we did have was just fine.
Compared to our first stay we enjoyed this stay a bit less. This time we were given a room on the third floor. The room had a kitchen which we didn’t need but were happy to have. However, the kitchen floor was dirty. There was an obvious spill that hadn’t been properly cleaned up. The toilet smelled of smoke and poop, even though we had done neither and the smell lasted the entire two days we were there. It was difficult to brush our teeth or shower because of the smell. The filter on the fan in the shower was FILTHY. It was furry, there was so much dust on it. It was pretty disgusting. In order to shower we needed to stand directly underneath it. The first night it literally haunted my dreams. But my husband said let’s just suck it up. So I did. The bedding was also slightly dirty. My son found some dust bunnies in his bed and both comforters has some small stains that looked like blood. It didn’t look fresh and looked like it had been laundered so we didn’t ask for a replacement. The air filter in the room lit up red or yellow about 90 percent of the time and so I don’t think the air was very clean, which may have been from the air conditioner. So in terms of cleanliness this time I would give it 6 or 7 out of 10. That being said overall the hotel is very clean. If they could have cleaned our room better I would have given it 10/10 and to be fair we didn’t ask for them to clean it again. I’m sure if we had requested it they would have come and cleaned up. At any rate I’m sure we will stay there again the next time we have an event at Tokyo Dome.
Thank you very much for choosing HOTEL MYSTAYS Iidabashi．And we appreciate you taking your time writing to us. We're glad to hear that you satisfied with our location such as within walking distance to Tokyo Dome. However, we ask you to accept our sincere apology, regarding the situation that has caused great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable condition for our guest to be staying in. We are very sorry that we could not meet the expectation. This case will be examined closely, and the operation will be reconsidered in order to improve our service. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel. We will be so glad to have you again as our guest in the future. HOTEL MTSTAYS Iidabashi
Thank you very much for choosing HOTEL MYSTAYS Iidabashi．And we appreciate you taking your time writing to us. We're glad to hear that you satisfied with our location such as within walking distance to Tokyo Dome. However, we ask you to… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVery clean on arrival! Free to use umbrellas then return. Self laundry on site. Friendly staff.
No house keeping(was told at check in). View from window was …a wall (wasn’t expecting ocean view or to see whole Tokyo but some sky would have been nice). Self laundry takes forever + works only with coins (no bank notes, cards or suica)
We are glad to hear your compliments on our facilities. Our staff was also pleased to receive compliments. However, there were a few areas where you were not satisfied, and we apologize for that. We would like to take this into consideration in the future regarding the laundry and other facilities. We hope you will use our hotel again if you ever come to Japan again. Hotel Mystays Iidabashi
We are glad to hear your compliments on our facilities. Our staff was also pleased to receive compliments. However, there were a few areas where you were not satisfied, and we apologize for that. We would like to take this into consideratio… Show more