The bathroom is too small, I almost couldn't fit while using it, the room also felt small because they have the beds and armchairs on an elevated wooden platform that reduces the space you can use and feel more restricted. The balcony was sealed off and the windows had these grates that give you the feeling of a prison, so when you look through it's quite gloomy, to top this off the outside window is very dirty to the point of you can see water marks and dirt through it. Location is OK,you will be inia Korean part of Osaka

The staff are very cool, especially the Japanese night staff for whom I don't remember the names who tried their best to help with issues and to understand English, which in Japan is a real struggle since probably only 5% actually speak and understand English well.....btw except for one Indian guy a bit overweight who looked edgy and apprehensive in his mannerism and the korean manager gave me a pensing mood almost like poker face.

Stayed in August 2025

Very nice hotel and amenities, enough of space for one person

Stayed in July 2025

The hotel is located at a 10-15 minute walk from Tsuruhashi station, which is doable but not with a heavy suitcase in the summer. The bathroom is small so you don't really have space for your skincare/makeup.

During the entire stay I did not encounter any problems. The check in is from 3 p.m. but you can store your luggage before check in when needed. The room was clean, I had enough space to fully open my suitcase on the floor, the bed is a bit on the firmer side but still comfortable. The neighborhood is calm and quiet, other guests were also quiet at night so I didn't had any troubles sleeping.

Stayed in July 2025

Location is a bit tricky, it is not as easy as it looks to go from Tsuruhashi Station to the hotel It is recommended to walk on the main street if you want to avoid local food shops and narrow dark alleys

Facility is clean, breakfast is good, staff are helpful

Stayed in June 2025

The only downfall of this property for us was it's location. It's a bit of a distance to the closest station and there's not much around in terms of food (that suited the needs of our kids). We ended up splurging on taxis instead which wasn't really a problem as it gave our feet a break from all the walking for a day.

Being a family of 4, we had to book 2 separate rooms, but the staff were kind enough to put us right next to each other. The rooms were beautiful and clean, and the beds were absolute heaven! They were very comfortable and a nice change from all the firm beds we'd been staying in previously. We only stayed one night, but from beginning to end, the staff were very friendly and helpful. We booked to include buffet breakfast, which was not what we expected. The food was still lovely, but our kids had hoped for more Western food options which wasn't the case. Not a complaint at all though, just something that didn't suit our family.

Stayed in May 2025

Location is a little far

Stayed in June 2025

Shower and toilet is really small. Location is decent but 15 min from metro.

Good value for the money. Clean room.

Stayed in May 2025

Clean and comfortable. Only a 10 minute walk to the train station, interesting walking thru the market. Great restaurants close by. The Concierge desk very helpful and pleasant

Stayed in April 2025

The location far from the train station

Fast check in and the stuff speaks English really good ,

Stayed in April 2025

Nothing

Love the variety in their breakfast buffet!

Stayed in April 2025

Friendly and helpful staff, very quiet and convenience, near Korea Town. Great breakfast and view, able to call taxi to pick up easily.

Stayed in April 2025

We had a good time staying at the hotel with my family and my children enjoyed the breakfast and the facilities provided at the hotel. I must also convey my appreciation to the helpful concierge who are every ready to assist and service us especially Mr Shudarshan who attended to all our needs and requests. Bravo to an excellent concierge team at the front desk!

Stayed in January 2025

A bit far from metro/train, but quiet and dynamic neighbourhood

Stayed in December 2024

None

Great experience and comfortable

Stayed in December 2024

Nada

Desayuno y servicio, laundry service

Stayed in December 2024

It’s far away from the train station, at least a 10-15 minute walk. You have to cut through Korea Town wet markets. It was hard with lots of luggage.

Clean and comfortable, however we had no idea this was in Koreatown.

Stayed in November 2024

Lift doors

Clean and polite staff

Stayed in November 2024

Nice and clean.

Stayed in December 2024

Not the fault of hotel, but on some nights the Japanese men nearby smoked in the hallway and their rooms and behaved loud. This happens in Japan in many hotels, but is not the fault of hotel. However, the hotel staff should be more assertive with local guests and not simply close their eyes and ears to what they do.

Good location because it is quiet and not so busy, near Tsuruhashi station. The room is much nicer than most hotels at this price level. The room has clean smell, while many Japanese hotels smell like cigarettes despite non-smoking status. This one has nice windows (large) and wide room.

Stayed in November 2024

The place was great, but it was very far from amenities. If you come back late, it gets pretty dark on the way, which may feel a bit unsafe. Although nothing happened to me, I always had that feeling

The room was a bit bigger than others in Japan!

Stayed in December 2024

The location is in K-town, around 8~ minutes walk from the nearest station, Tsuruhashi. Could get very dark when late at night, and its very quiet as well.

The room that I booked was so spacious! For a Japanese hotel to be that spacious, I was in awe. I love everything bout the room, it even has a chair inside the room! (which you rarely find in a Japanese hotel). They provide a pajama everyday and there's coin laundry as well at Level 7. There's Family Mart just around the corner and Lawson down the road.

Stayed in November 2024

Small breakfast room that is at times crowded and not well designed.

Clean and quite. Helpful friendly staff.

Stayed in November 2024

Location wise, not too far to the station, but still a fair bit amount of time to walk to. Air con remote control sometimes does not work. The balcony was not able to be used, which is a shame. However, this is not really a big deal. (Reasonable for them to deny access per safety reasons).

Fairly clean place, soft bed, pretty wide room size, and convenient laundry available. Luggage scale at the lobby is nice to have.

Stayed in November 2024

Smell of smoke in no smoking room.

Staff were friendly and helpful.

Stayed in November 2024