892-0844 Kagoshima, Kagoshima, 7-30 Yamanokuchicho, Japan
#5 of 66 hotels in Kagoshima
Guests' ChoiceBased on 55 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
9.0
Staff
8.3
Value for money
8.7
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 September 2025
Victoria
GermanyNot sure if the hotel can be blamed for that, but the breakfast in the rooftop restaurant is not worth the money. A smallish plate with salad and some cold cuts, plus bread and croissants, and that’s it. The view was great, though…
Nice hotel, clean and comfortable, located in a lively neighborhood (but quiet inside the rooms).
Stayed in August 2025
Reviewed: 5 August 2025
Steve
United KingdomThe breakfast wasn't great- not a big selection of food and they ran out of danish
The room was excellent. Lots of space, very comfortable, spacious, and well equipped bathroo.
Stayed in August 2025
Reviewed: 1 August 2025
Olga
RussiaNew hotel.Everything is comfortable and clean. Rooms are quite big with big windows. Very comfortable room access system.
Stayed in August 2025
Reviewed: 2 July 2025
Silvano
SwitzerlandPyjama Sizes only available in M
Very nice rooms in new-ish hotel with great location. I wouldn't hesitate to book this hotel again for another trip to Kagoshima. The view's are also very nice, especially on a higher floor. Great for families with toddlers too, since the beds are very spacious.
Stayed in May 2025
Reviewed: 23 June 2025
Shauna
SwitzerlandThe lack of staff, it feels very impersonal but the only person we met was very nice and helpful
The design, the location, and the spaciousness of the room
Stayed in June 2025
Reviewed: 11 June 2025
Virginia
United KingdomNot many staff around especially at breakfast time
Stayed in June 2025
Reviewed: 7 June 2025
Michael
SwitzerlandComplimentary breakfast was limited and quite expensive.
Great self check-in hotel well located in Kagoshima. We stayed on a higher floor, which provided fantastic views of the city. Very well equipped, large, clean and confortable rooms. Access to washing machines and dryer.
Stayed in April 2025
Reviewed: 7 June 2025
Maria
United KingdomTiny safe. A little bit of a walk to the streetcar stop. Toilet wasn’t fully working.
The view from the rooftop bar was incredible. Early check in accommodated. Very nice rooms, great shower. Clean and comfortable. Easy check in / check out process.
Stayed in June 2025
Reviewed: 26 May 2025
Dávid
HungaryNothing was below expectations.
The 6 person bunk bed room is great! Was very spacious for two people. Amazing views, even from the luxy bathroom! Washing + drying machine.
Stayed in May 2025
Reviewed: 23 May 2025
Sophie
United KingdomVery cool design and amazing views of the volcanon
Stayed in May 2025
Reviewed: 6 May 2025
Wai
Hong Kongno parking provided
very newly renovated convenient to use QR code as room key swift check in/out process
Stayed in May 2025
Reviewed: 3 May 2025
Jeremy
United KingdomThe breakfast was very very disappointing. I stopped taking it after the first day. If there is a no breakfast option and it's cheaper that's your option. They didn't service the room in 3 nights although they do change the towels and remove trash.
Larger room than many for the price. Microwave and fridge on room. Laundry facilities. Location. Super clean and modern. Smart check in and out so you don't speak with any staff
Stayed in May 2025
Reviewed: 29 April 2025
Aledenti
SwitzerlandSauna in the Room.
Stayed in April 2025
Reviewed: 25 April 2025
Boekfamily
United StatesIt was a nice breakfast; we enjoyed that it wasn’t too much or too little food.
Stayed in March 2025
Reviewed: 20 April 2025
Bo
AustraliaNothing
Size of the room, location, amenities, and cleanliness
Stayed in April 2025
Reviewed: 15 April 2025
Marisa
United StatesNone
Wonderful friendly staff, great location with restaurants and groceries nearby. Comfortable bed.
Stayed in April 2025
Reviewed: 3 April 2025
Elizabeth
United StatesSmall breakfast set. Automatic lights coming on at night when walking to restroom (too bright). There were only bean bag chairs which are not great for adults.
Comfortable beds, spacious room, good natural light. Good dinner at restaurant. Clean. Good restaurants in the neighborhood.
Stayed in April 2025
Reviewed: 2 April 2025
Andrew
United KingdomThe place was very clean, with a simple yet comfortable design that made it feel like home. Check-in was easy and hassle-free. Would definitely recommend and stay again!
Stayed in March 2025
Reviewed: 1 April 2025
Chan
Hong KongLikely not quite secure as only one electric lock for the door
Stayed in March 2025
Reviewed: 30 March 2025
Norris
SingaporeLike most new trendy properties the entire check in/out process is entirely self-serviced on the top floor. Would have been nice to have someone available at a reception welcoming and attending to guests at the ground floor.
Feels very new, great design and luxe finishings. Highlight would be the private onsens available for booking with charges.
Stayed in March 2025
Reviewed: 21 March 2025
Xiaolin
AustraliaThe breakfast is too simple. Hard to find the staff
Smart check in and check out. The room is wonderful, facilities are very smart and useful.
Stayed in March 2025
Reviewed: 15 March 2025
Eileen
United StatesImpersonal. Checkin and checkout on the top floor was inconvenient
Convenient and quiet
Stayed in March 2025
Reviewed: 7 March 2025
Joyce
Hong KongThe bar was close quite early
I love the fragrance at 1/F. Really would like to know the name of it if possible please Also like the lighting of shower room
Stayed in March 2025
Reviewed: 3 March 2025
Sophie
United KingdomI found the self checkin in to be a bit of a time-suck and the staff took me through the whole process again. Was hard to get good local info from staff when we asked about getting a taxi, but they were friendly and tried their best. It’s a lovely modern comfortable hotel nonetheless, recommended.
Loved our big, clean, comfortable room with view of the volcano. Fun area with lots of little bars and restaurants and a good supermarket across the square (on a corner). Interesting city to visit—don’t miss the Sengan-en house and gardens and the ferry to Sakurajima, with good 3km hike along the waterfront from the ferry.
Stayed in February 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content