I am so glad I found this hotel, it was an amazing stay, loved it absolutely! Such a quality service for its price, I loved onsens and sauna, it was so cosy and pleasant! The room is very pretty and comfortable too, and the beach where was noone except me. And the receptionists are helpful. I am full of positive emotions, thank you! 10 out of 10.

Stayed in September 2025

Some of the interior are noticeably old (e.g. bathroom taps, toilet bowl), but these all fit to the peaceful Japanese philosophy of the place (don't hurt what's still functioning well).

The main feature is obviously the perfect location: built onto the cliffs of Tsubasawa bay, providing a picturesque view from any point of the hotel, including the reception panorama window, the dining area, the onsen pools and the room windows. All built around the guests' peaceful and undisturbed leisure, the breakfast and dinner provide a wide variety of traditional Japanese seefood, incl. the bluefin tuna days, sashimi and sushi varieties. The rooms are spacey and comfortable (expecting a traditional Japanese tatami floor + futon bed interior), the tea ceremony set is a plus. The Tsubasawa beach is accessible right at the bottom of the hotel, providing an practically private beach.

Stayed in July 2025

Hotel frontage is nice and modern looking but inside the hotel, some areas are dated and need updating. The carpets are a bit tired and some paintwork is required on the room balcony. None of these things had any impact on our stay, which we really enjoyed but it may be good to know to manage some travellers' expectations.

We opted for half board in Japanese style room. Staff were very friendly and helpful and the room was spacious. The buffet meals were excellent. Lovely sea views from rooms.

Stayed in May 2025

Bottom floor of the hotel has kind of an abandoned/haunted arcade vibe, bit weird. You can walk down to the beach but the path down there is falling to bits and the beach is covered in rubbish. None of the pools were in action - out of season though so understandable.

Incredible views, very comfortable rooms, the hotel is fitted out in kind of an 80’s vibe which we loved. Free beer from 3pm-5pm which you can enjoy in front of an amazing view from the 7th floor. Breakfast is ok but the buffet dinner is incredible, unlimited sake, wine, beer and the food is next level - they cut the sashimi and make the sushi to order in front of you. Fresh crab, many other kinds of dishes. It’s pricey at ¥8,800 per person but worth it even if just for one night for the experience. Great staff and great Onsen too.

Stayed in May 2025

The buffet dinner has a good variety of food. However, the restaurant is quite crowded. The breakfast buffet is the usual Japanese. Should have more fresh fruits. Again, crowded.

The view is amazing, watching the sun set. The service is good too.

Stayed in April 2025

Hotel feels like a Las Vegas luxury hotel - but with a much better location right at the Dogashima Coast and we were able to enjoy the view from our room. Many things to do here, e.g. playing with the kids table tennis, arcade, karaoke. They also offer massages. Breakfast buffet is very good and the view from the restaurant over the coastline amazing. Rooms were less spacious than other coastal hotels we visited on Izu, but the tatami beds were very comfortable.

Stayed in April 2025

Pools and children's activities were not available

Amazing hotel. Located on a picturesque beach. The view from the room and the lobby was insanely beautiful. Clouds hid the sunset from us but we still enjoyed it. The hotel staff goes above and beyond to provide the best service

Stayed in July 2024

Beautiful view, friendly staff and good breakfast buffet

Stayed in May 2024

The Breakfast, the hot spring

Stayed in May 2024

Wonderful stay! Free beer during sunset was amazing. The onsen was warm and lovely. There was a place to park our bikes too. Would happily stay again.

Stayed in May 2024

Nothing

The food and the staff plus the view

Stayed in April 2024

East to West tower connectivity is not good.

Location

Stayed in February 2024

none so far.

spacious, larger than normal bathroom with separate shower/tub and vanity areas. Spotless. large sitting area for making tea and chatting by big bay windows overlooking the shoreline. four onsen pools and sauna. free drinks while watching sunset in lobby. friendly staff

Stayed in January 2024

Loved it all.

Excellent staff support for our comfortable stay. Beautiful view. This is a perfect example of the family-style hot spring resort that is a more affordable experience based on the ryokan model. Personally, I love it for the amenities, large tatami rooms, buffet, hot springs and general sense of relaxation. New Ginsui is a perfect version of that style and exactly what I wanted.

Stayed in December 2023

Room heating. It was difficult to control the temperature and we were sweating during sleep.

The view, the food was exceptional! Free beer service was totally out of the box. Outdoor onsen is too nice

Stayed in January 2024

I personally loved everything about this hotel but if you are looking for a trendy decor and a young clientele, this hotel is not for you.

I don't know when this hotel was built but it's definitely not young but, oh my, what a hotel!!! The location is stunning with an amazing sunset view but moreover, the hotel itself looks like 1980's peak luxury, we felt like we were in a James Bond movie, one with Roger Moore! Of course, this is a ryokan as well so expect a confortable tatami room as a bedroom with a view on the sea (all rooms have a sea view), a delicious traditional japanese dinner includind all kinds of local dishes and a buffet (who doesn't love a buffet!), a superb 80's glory onsen open all night onlooking the sea and in the morning, a wonderful breakfast buffet composed mostly of japanese dishes but with a good amount of western options as well (there even was a soft serve machine at the breakfast buffet!). About the baths, we haven't asked if there was a tattoo policy but since me and my husband both have many of them and there was a lot of older guests staying the same night as us, we decided to go to the baths around 9-10pm and had absolutely no issues about it. The staff was wonderful, the location was wonderful, we thought everything was wonderful! We would go back anytime!

Stayed in November 2023

The beach was rocky and a bit dirty so it wasn’t very pleasant to just lay on the beach. But it was beautiful never the less. Also the pool was out of service when we were there.

The view from the room was extremely beautiful. They have this great Onsen with a sea view. The hotel was nice and clean and the breakfast was very good. The staff was extremely nice and helpful. And they had a shuttle service to a near by attractions. They also had a nice indoor game rooms where you could play ping pong and such. They had free drinks most of the day and free beer for 2 hours each day

Stayed in October 2023

None

A spectacularl view from our room and lobby. Amazing onsen facility, especially the outside one overlooking the see. The staff was very polite and responsive.

Stayed in September 2023

There is nothing particular to mention

Overall very excellent experience, thank you very much.

Stayed in September 2023

The access

The view.

Stayed in August 2023

Our room had a very strong smell that was not pleasant. The dinner and breakfast have a all you-can-eat-buffet kind of vibe. Not what we were looking for but for some people it’s great. Onsen is is a big bath that’s not as relaxing as it could be.

Stunning views from our West wing room on floor 9.

Stayed in June 2025

The room!

Room was very dated and neede refurbishment. It was clean but after the beautiful entrance the room was a let down. Breakfast was large and varied. Very good

Stayed in March 2025

Property was a mega resort built for the higher end maybe 30 years ago when Japan’s economy was flying. Since then I can’t say the owners have been able to afford much of any repairs and the market for this has waned. So now the rates they can achieve don’t pay for the upkeep on such a place.

Views from rooms exceptional Staff exceptional We enjoyed our stay.

Stayed in April 2024

Felt a little old (e.g. carpet on the lobby level fraying) and could use a bit of a facelift

Staff were very friendly and excellent customer service, helping us to book a dinner reservation nearby as the hotel was not offering dinner service the night we stayed. We enjoyed the free beer and soft drinks from 3-5pm with beautiful views. Onsen was busy but lovely.

Stayed in March 2024