Reviews of Daiwa Roynet Hotel KOBE-SANNOMIYA PREMIER 4 stars
650-0021 Hyogo, Kobe, 1-2-2 Sannomiyacho, Chuoku, Japan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe room is well facilitated and sanitized. The location is good, too.
The breakfast is fresh but lacks of variety.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewClose to shopping malls and train station
The lift is too small and everytime it has to stop at level 2 regardless if anyone is pressing for the lift. The lift is so small that during morning check out hours, you have to wait 15 mins to get into 1 if you are staying at the lower floors.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewEasy access to the city and shopping. The facilities were everything we needed to make our stay enjoyable. Beds were super comfy, and we would highly recommend this hotel to others . We will definitely look at booking this hotel on our next visit to Japan
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewGood location close to shopping and dinning. And close to train station. Able to walk to airport shuttle bus station make very easy to go to the airport. Facility is new, clean and spacious. Breakfast area is very nice as well.
None
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewBeing a vegetarian with gluten-free preference, the breakfast spread was superb. I really enjoyed the breakfast, especially because it was difficult to find good vegetarian, Japanese food around. Thank you!
Nothing!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation of the hotel is great. Extremely convenient for all activities and at the same time very quite. The breakfast was good too. Though it gets a bit monotonous after two to three days. Adding some more variety will help.
I would have liked to see a gym and a machine to take fresh drinking water. I dislike using bottled water but had no choice as the tap water tin the washroom had a bit too much chlorine, at least it tasted like that!
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBF was great and so was the location
None
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe location was good. Rooms are clean and neat. Although not all the staff speaks English, we were welcomed nicely.
Nothing
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNo
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewClean and cozy. Comfortable stay and good breakfast.
Just little walk from the station. With luggage’s may be difficult to reach by walk.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation
No
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe hotel is conveniently located close to all the fun shopping areas. Yet, it is not noisy and still maintains that peaceful/relaxed feeling. There are also heaps of restaurants around, and is only 5-7 minutes walk from the biggest train station in Kobe. This is definitely worth the money and has great value. I specifically like the fact that the room size is big (comparing to other Japanese hotels)
Nothing
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff are so friendly and provide a lot of help. Also the location of the hotel is perfect with a satisfying price. We will choose it again next time!
The number of the washing machine can be added
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified review