Reviews of Daiwa Roynet Hotel Yokohama-Koen 3 stars
231-0023 Kanagawa, Yokohama, Naka-ku Yamashitacho 204-1, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPerfectly Clean Great bathroom Very helpful staff, quick Check-in and Check-out Just next to Yokohama Stadium and Chinatown Special thank you for the kind message in the room!
A little expensive for the Hotel ranking
Dear Guest, Thank you very much for choosing Daiwa Roynet Hotel Yokohama-Koen and for sharing your kind review. We are delighted to know that you enjoyed the cleanliness of our hotel, the bathroom facilities, our convenient location near Yokohama Stadium and Chinatown, as well as the message in your room. It is truly rewarding to hear that our staff could be of help and that check-in and check-out went smoothly. We have also taken note of your comment regarding the price. Your feedback is valuable to us, and we will keep it in mind as we continue to improve our services. We sincerely hope to welcome you back on your next visit to Yokohama. Warm regards, Daiwa Roynet Hotel Yokohama-Koen
Dear Guest, Thank you very much for choosing Daiwa Roynet Hotel Yokohama-Koen and for sharing your kind review. We are delighted to know that you enjoyed the cleanliness of our hotel, the bathroom facilities, our convenient location near Y… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. We will continue to strive to ensure the satisfaction of all our guests. Thank you for taking the time to post your review despite your busy schedule. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. We will continue to strive to ensure the satisfaction of all our guests. Thank you for taking the time to post your … Show more
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewEverything is lovely except bed too hard.
The hard beds.
Dear Guest, Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Koen and for sharing your feedback. We are pleased to know that you found many aspects of your stay enjoyable. At the same time, we are sorry to hear that the bed was too hard for your preference. Your comments are important to us, and we will take them into consideration as we continue to improve our facilities for greater comfort. We hope to have the opportunity to welcome you again on your next visit to Yokohama. Warm regards, Daiwa Roynet Hotel Yokohama-Koen
Dear Guest, Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Koen and for sharing your feedback. We are pleased to know that you found many aspects of your stay enjoyable. At the same time, we are sorry to hear that the bed w… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom fairly good for Japanese type hotels. Location excellent. Breakfast - good. enjoyable. Exceutive chair provided for work is very good with sufficient working desk. - VERY IMPORTANT for business travelers.
Room size. Breakfast time.
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. Regarding our breakfast seating system, we have a limited number of seats available. To accommodate as many guests as possible, we operate on a 40-minute seating rotation. We apologize for any inconvenience this may cause and appreciate your understanding. We will continue striving to ensure the satisfaction of our many guests. Thank you for taking the time to share your review despite your busy schedule. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. Regarding our breakfast seating system, we have a limited number of seats available. To accommodate as many guests … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt was ok. The place is too small for breakfast
Being forced to take breakfast at a particular time is not good. Because, I had different schedules.
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. Regarding our breakfast seating system, we have a limited number of seats available. To accommodate as many guests as possible, we operate on a 40-minute seating rotation. We apologize for any inconvenience this may cause and appreciate your understanding. We will continue striving to ensure the satisfaction of our many guests. Thank you for taking the time to share your review despite your busy schedule. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. Regarding our breakfast seating system, we have a limited number of seats available. To accommodate as many guests … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery practical and neat. The essential things were all practical
Room size is a bit small
Thank you very much for staying with us and for sharing your feedback. We are pleased to hear that you found our facilities practical and convenient. Regarding the room size, we apologize if it felt smaller than expected. We do offer several different room types, some of which are more spacious, and we would be happy to assist you in selecting a larger option for your next visit. We truly appreciate your comments and hope to welcome you again in the future.
Thank you very much for staying with us and for sharing your feedback. We are pleased to hear that you found our facilities practical and convenient. Regarding the room size, we apologize if it felt smaller than expected. We do offer sever… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe family room is nice and cozy. Comfortable.
Some amenity need to take from lobby so if you forget or didn’t see that, you need to get that again, If you have kids it’s a big trouble to go out go back all kind.
Thank you very much for choosing to stay at Daiwa Roynet Hotel Yokohama-Koen. We would also like to express our sincere gratitude for taking the time to share your valuable feedback with us. It gives us great pleasure to learn that you enjoyed a comfortable stay in our Twin Room. With regard to the amenities, in consideration of environmental sustainability, our hotel provides them in the lobby for guests to collect as needed. While this may cause some inconvenience, we kindly ask for your understanding and cooperation in our eco-friendly efforts. We are truly grateful for your review, especially given your busy schedule. All of us at Daiwa Roynet Hotel Yokohama-Koen look forward to the pleasure of welcoming you again in the near future. Daiwa Roynet Hotel Yokohama-Koen
Thank you very much for choosing to stay at Daiwa Roynet Hotel Yokohama-Koen. We would also like to express our sincere gratitude for taking the time to share your valuable feedback with us. It gives us great pleasure to learn that you enj… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Walking distance from Chinatown and the port. The hotel room was small but very comfortable, especially enjoyed the comfy bed. The breakfast was also very nice.
I miss the human touch of the hotel experience. Although there was a front desk staff, a lot of the check in and check out process was done with a computer, which I know is the norm now, but takes away from the hotel experience for me.
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen. We were very pleased to receive your compliments on the location of our hotel, the comfort of our rooms, and especially the comfort of our beds and breakfast. We were relieved to hear that you had a comfortable stay. On the other hand, we are very sorry that we were unable to meet your expectations regarding the automation of check-in and check-out. While we have introduced automated check-in machines to streamline procedures, we will continue to prioritize the quality of our staff's communication and service to better accommodate our guests' needs. We hope you will choose to stay with us again when you visit Yokohama. We look forward to welcoming you with warm hospitality and a heartfelt welcome. Daiwa Roynet Hotel Yokohama Park
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen. We were very pleased to receive your compliments on the location of our hotel, the comfort of our rooms, and especially the comfort of our beds and breakfast. We were rel… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe staff was very kind, helpful and quick to help. Even though not every member speaks English equally good. E.g.: When I arrived I asked for a quiet room far from elevators and they immediately gave me a corner room, and I had no problem with any noise during my stay. One morning I locked myself out of the room, went to the front desk and asked for help. They asked for my PIN code (I advise you to memorize and remember that!), I had to fill in 1 sheet of paper and problem was solved in 3 minutes! They gave me a new room card, I did not have to go back to my room, and could continue going to work without any more trouble. Another case: I chose late check-out and when I left and went to the front-desk, I met a long queue of guests waiting for check-in. I told the staff that I would like to check-out and they put me in a separate short queue of check-outers and could finish check-out in 5-6 mins. My room was super-clean and well equipped. After every full-cleaning a new bottle of water was left in the room. I liked the "USB-A to anything" converter, which was provided, too. USB-A slot is located both on the desk and beside the bed. Everything worked smoothly, well, without any fault in the room: tap, shower, the toilet, lamps, the trousers iron machine, etc.! Compared to similar rooms in other hotels, my room was bigger, 18 m2 and even there was some space to hang my clothes and cloth-hangers were available. There was no wardrobe, which I knew before and was prepared for. There was one bigger shelf beside the door and small chest of drawers, where I could put my clothes. But I did not have to store my suitcase on my bed, which I read in some review comments of some other rooms/hotels... I paid for the breakfast, too. It was a good decision, the breakfast served on the 1st (Japan 2nd) floor in the restaurant was good, enough and tasty. The staff very friendly and serving. I definitely would come back!
The only thing which I missed was a shutter outside of the window. There's a blackout curtain, but during this hot summer the room absorbs too much heat during the day, even if I shaded it. But the air-conditioner worked well, when I turned it on after I came back in the evening.
Dear Guest, Thank you very much for choosing Daiwa Roynet Hotel Yokohama-Koen and for taking the time to share such a detailed and thoughtful review. We are delighted to know that our staff could assist you in various situations—from providing a quiet corner room upon arrival, to supporting you quickly when you locked yourself out, and making your late check-out smooth despite the busy front desk. Your kind words about our team’s helpfulness and efficiency are truly encouraging. It is also wonderful to hear that you were satisfied with the cleanliness, room facilities, and amenities such as the USB converter, as well as the breakfast at our restaurant. We are glad that these aspects contributed positively to your stay. At the same time, we sincerely appreciate your feedback regarding the lack of an outside shutter and the heat during the day. While the blackout curtain and air-conditioning are in place, we will keep your comments in mind as we continue to look for ways to improve guest comfort. Your recognition of our service and facilities means a great deal to us, and we truly look forward to welcoming you back on your next visit to Yokohama. Warm regards, Daiwa Roynet Hotel Yokohama-Koen
Dear Guest, Thank you very much for choosing Daiwa Roynet Hotel Yokohama-Koen and for taking the time to share such a detailed and thoughtful review. We are delighted to know that our staff could assist you in various situations—from provi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location
Smells very smokey
Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Koen. We are pleased to hear that you appreciated our good location. Regarding the smoky smell, we apologize for any discomfort this may have caused. Please understand that your reservation was made for a smoking room type, which is regularly used by guests who smoke. We strive to maintain a comfortable environment for all guests and appreciate your understanding. We hope to have the opportunity to welcome you again. Daiwa Roynet Hotel Yokohama-Koen
Thank you very much for staying at Daiwa Roynet Hotel Yokohama-Koen. We are pleased to hear that you appreciated our good location. Regarding the smoky smell, we apologize for any discomfort this may have caused. Please understand that you… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewFront desk is very helpful
Need to pick up all amenities yourself
Thank you very much for staying Daiwa Roynet Hotel Yokohama-Koen. We are delighted to hear that you found our front desk staff very helpful. At the same time, we apologize for any inconvenience caused by the need to pick up all amenities yourself. Please know that we are continuously working to improve our services to make your stay even more comfortable. We look forward to welcoming you again in the future. Daiwa Roynet Hotel Yokohama-Koen
Thank you very much for staying Daiwa Roynet Hotel Yokohama-Koen. We are delighted to hear that you found our front desk staff very helpful. At the same time, we apologize for any inconvenience caused by the need to pick up all amenities yo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewNear China Town
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. As you mentioned, our hotel is located about a 1-2 minute walk from Yokohama Chinatown. It is also a 7-8 minute walk to JR Kannai Station, providing easy access to the city center and tourist attractions, and is very popular with other guests. We will continue to strive to satisfy as many guests as possible. Thank you for taking the time to leave a review despite your busy schedule. We look forward to welcoming you back to our hotel. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you enjoyed your stay. As you mentioned, our hotel is located about a 1-2 minute walk from Yokohama Chinatown. It is also a 7-8 minute wa… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified review1. Available free toiletries and other amenities in the lobby; 2. Mini-mart located just outside the hotel entrance; 3. Nice location close to Chinatown and Yokohama Park; 4. Large bed with comfortable mattress and linens; 5. Self-service laundry facilities on the 7th & 10th floors; 6. Easy check-out process.
1. Check-in process is unusually cumbersome; 2. Refrigerator in switches-off mode by default, and when you turn it on a bright orange light illuminates that makes sleeping difficult; 3. Need to manually turn on aircon each time you enter room; 4. Only 1 bottle of water in room (most hotels give 2); 5. No "Do Not Disturb" indicator for door; 6. Bright LED lights on ceiling smoke alarm and wall aircon panel disturbs sleep; 7. Rooms curtains are not blackout.
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen and for taking the time to share your valuable feedback with us. We are truly honored to receive your positive comments regarding the amenities in the lobby, the convenience of our location, the comfort of our beds, the laundry facilities, and the smooth check-out process. Our entire team is delighted to hear that you were able to enjoy a comfortable stay with us. On the other hand, we sincerely apologize for any inconvenience you experienced during the check-in process and with the in-room facilities. We will take your comments into careful consideration as we work to improve our services. In particular, we recognize that lighting brightness, air conditioning automation, and in-room signage are all important factors that greatly impact the comfort of our guests. Regarding bottled water, we provide one bottle per guest per night, and we appreciate your kind understanding on this matter. Moving forward, our entire staff will continue striving to provide an even more comfortable and pleasant experience for all our guests. We would be honored to welcome you back should you visit Yokohama again in the future. Once again, thank you very much for staying with us and for your valuable feedback. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for staying at Daiwa Roynet Hotel Yokohama Koen and for taking the time to share your valuable feedback with us. We are truly honored to receive your positive comments regarding the amenities in the lobby, the convenien… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewYamashita Park is pretty close, the area of Yokohama is easy to get to and explore surrounding areas. You can get to this location on JR trains easily from Tokyo. The room itself was very nice. For the price it definitely exceeded my expectations. There is a Combini onsight that is 24/7 just outside of the lobby, inside of the building. In Yokohama near the baseball stadium and the park, this must be the best value you can find. My first stay in a Daiwa property and I was extremely satisfied.
Thank you very much for choosing to stay with us and for taking the time to share your thoughtful and generous review. We are truly delighted to hear that you enjoyed the convenience of our location near Yamashita Park and the Yokohama area, as well as the comfort of your room and the facilities provided. Your kind words, such as calling us “the best value in Yokohama” and saying we exceeded your expectations, are deeply appreciated by all of our staff and serve as a great encouragement. We are especially honored that your first stay at a Daiwa Roynet Hotel left you feeling highly satisfied. It is our sincere hope that the experience became a memorable part of your time in Yokohama. As we continue striving to offer exceptional hospitality, we look forward to welcoming you again on your next visit. Please take good care of yourself during this hot season. Daiwa Roynet Yokohama-Koen
Thank you very much for choosing to stay with us and for taking the time to share your thoughtful and generous review. We are truly delighted to hear that you enjoyed the convenience of our location near Yamashita Park and the Yokohama are… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI love room, very clean.
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Thank you for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you were satisfied with your stay. We will continue to make every effort to satisfy our guests. Thank you for taking time out of your busy schedule to write this review. We look forward to welcoming you again. Daiwa Roynet Hotel Yokohama Koen
Thank you for choosing Daiwa Roynet Hotel Yokohama Koen. We are very relieved to hear that you were satisfied with your stay. We will continue to make every effort to satisfy our guests. Thank you for taking time out of your busy schedule t… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe amenities. You don't need to bring any toiletries at all.
Staff didn't speak much English, even the staff working at Lawson on the 1/F spoke better English
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Koen. We are very sorry for the inconvenience caused by the lack of language skills of our hotel staff. We will do our best to make your stay as comfortable as possible in the future. We sincerely look forward to welcoming you again if you have the opportunity to stay with us again. Daiwa Roynet Hotel Yokohama Koen
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Koen. We are very sorry for the inconvenience caused by the lack of language skills of our hotel staff. We will do our best to make your stay as comfortable as possible in … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGreat hotel, you can definitely tell it is on another level. It was not too expensive and had a lot of goods offered. Good location overall.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Koen. We are very honored to hear you describe us as a “wonderful hotel” and "definitely exceptional. We are glad to hear that you were satisfied with the price, the quality of the facilities and the location of our hotel. We will continue to improve our services to make your stay more comfortable and satisfying. We look forward to welcoming you again. Daiwa Roynet Hotel Yokohama Koen.
Thank you very much for staying at the Daiwa Roynet Hotel Yokohama Koen. We are very honored to hear you describe us as a “wonderful hotel” and "definitely exceptional. We are glad to hear that you were satisfied with the price, the q… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified review