8.4

Reviews of Daiwa Roynet Utsunomiya 3 stars

321-0953 Tochigi, Utsunomiya, Higashi Shukugo 1-4-14, Japan

  • Alexander

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Indika

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Excellent property in a great location—modern serviced apartment with all facilities, right next to Utsunomiya Station for easy access by public transport. Outstanding service from the staff—simply excellent.

    Missed the breakfast as it has already been booked. Would have booked earlier if knew.

    Property response:

    hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can welcome our guests with the best hospitality. Thank you very much for taking the time to leave us your valuable feedback during your busy schedule. All of our staff look forward to welcoming you again.

    hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can … Show more

    Daiwa Roynet Utsunomiya
    25 June 2025
  • Marina

    Reviewed: 13 March 2025 · Stayed in February 2025

    Verified review

    Ontbijt was goed

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your kind words. Our hotel is about a 3-minute walk from JR Utsunomiya Station. It is about a 1-minute walk from the LRT station to our hotel. We are confident that we will be of service to you as a base for your business or sightseeing. We will continue to strive to provide the best hospitality possible to our guests. All our staff look forward to welcoming you again.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your kind words. Our hotel is about a 3-minute walk from JR Utsunomiya Station. It is about a 1-minute walk from the LRT station to our hotel. We ar… Show more

    Daiwa Roynet Utsunomiya
    31 March 2025
  • See the hotel
  • Piracha

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review
  • Yue

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Nice staff,nice location with nice space of the room,also I had nice experience in this hotel.

    Property response:

    hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can welcome our guests with the best hospitality. Thank you very much for taking the time to leave us your valuable feedback during your busy schedule. All of our staff look forward to welcoming you again.

    hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can … Show more

    Daiwa Roynet Utsunomiya
    25 June 2025
  • Ziya

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review
  • See the hotel
  • Elysa

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    It was near the station, good location, friendly staffs, our request was successfully granted quickly.

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. Located about 3 minutes walk from the east exit of JR Utsunomiya Station, we are a hotel that can help you with your travels. We will continue to aim to be a hotel that pleases our customers. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. Located about 3 minutes walk from the east exit of JR Utsunomiya Station, we are a hotel that can help you with your travels. We w… Show more

    Daiwa Roynet Utsunomiya
    9 January 2025
  • Yi

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review
  • Ioan

    Reviewed: 6 December 2024 · Stayed in November 2024

    Verified review
  • See the hotel
  • Hideaki

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review
  • Julian

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    Great location

    The bed was very solid...not very comfortable...

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. There are still many areas where we can improve, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. There are still many areas where we can improve, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your… Show more

    Daiwa Roynet Utsunomiya
    27 November 2024
  • Jean-rosch

    Reviewed: 12 November 2024 · Stayed in November 2024

    Verified review

    Everything!!!

    Nothing!!!

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your high evaluation and compliments. We will continue to strive to welcome our customers with the best hospitality. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your high evaluation and compliments. We will continue to strive to welcome our customers with the best hospitality. All of our staff are looking fo… Show more

    Daiwa Roynet Utsunomiya
    24 November 2024
  • See the hotel
  • Aiko

    Reviewed: 18 October 2024 · Stayed in September 2024

    Verified review
  • Alistair

    Reviewed: 9 October 2024 · Stayed in October 2024

    Verified review

    Very well appointed, close to the train station, the staff are friendly yet very efficient and their level of English is very good. The breakfast is good too.

    Nothing.

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are all humbled by your high evaluation. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are all humbled by your high evaluation. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. T… Show more

    Daiwa Roynet Utsunomiya
    13 October 2024
  • Katsuhisa

    Reviewed: 5 October 2024 · Stayed in October 2024

    Verified review

    Very clean facility. Nice massage chair in the room.

    Room cleaning frequency policy

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedbac… Show more

    Daiwa Roynet Utsunomiya
    13 October 2024
  • See the hotel
  • Kweon

    Reviewed: 19 September 2024 · Stayed in September 2024

    Verified review

    Breakfast is good. Hotel location is good near the station.

    Property response:

    Thank you very much for your continued patronage of Daiwa Roynet Hotel Utsunomiya. I apologize for the late reply. We would like to take this opportunity to thank you for your kind words. I think there are still some areas where we can't reach our goal. All of our staff will continue to strive to provide our guests with the best hospitality. Thank you very much for taking the time to share your valuable feedback. All of our staff are looking forward to your next visit.

    Thank you very much for your continued patronage of Daiwa Roynet Hotel Utsunomiya. I apologize for the late reply. We would like to take this opportunity to thank you for your kind words. I think there are still some areas where we can'… Show more

    Daiwa Roynet Utsunomiya
    7 October 2024
  • Igor

    Reviewed: 3 June 2024 · Stayed in June 2024

    Verified review
  • Kapil

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review
  • See the hotel
  • Robert

    Reviewed: 11 March 2024 · Stayed in February 2024

    Verified review
  • Hao

    Reviewed: 14 February 2024 · Stayed in January 2024

    Verified review

    Everything is great.

    Nothing

    Property response:

    Thank you very much for staying at Daiwa Roynet Utsunomiya. Also, I apologize for the late reply. We are very humbled by your high evaluation and compliments. At our hotel, standard single rooms are approximately 18 m² in size, and standard twin rooms are approximately 27 m² in area. The standard twin room has a separate floor plan for the toilet and bathroom, so we hope you will have a relaxing stay. Some twin bedrooms are also equipped with massage chairs. If you have a chance, please try it again. Thank you very much for taking the time to post your valuable feedback. All of our staff are looking forward to your next visit. 編集 削除 編集 削除

    Thank you very much for staying at Daiwa Roynet Utsunomiya. Also, I apologize for the late reply. We are very humbled by your high evaluation and compliments. At our hotel, standard single rooms are approximately 18 m² in size, and standard… Show more

    Daiwa Roynet Utsunomiya
    2 March 2024
  • Warren

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review
  • See the hotel
  • Ycsinger

    Reviewed: 18 December 2023 · Stayed in December 2023

    Verified review

    Location, and the staff who helped to correct the problems that they did.

    I booked 2 adults and 1 teenager. I was given three beds in other Daiwa hotels during the trip. I did not expect that this hotel has to do the same in a twin room. However, it is a extremely bad experience to see only two pillows and two pairs of slippers,though3 tooth pastes and brushes. I was even told that the kid would not need breakfast voucher and can go with us. But when we reach the restaurant, it wasn't the case. We thanks the staff ( the lady staff who gave us the extra pillow and the slipper and a male staff who gave us another breakfast voucher in the morning. However, it was not acceptable to receive such an experience when checking in. I hope that this basic issue would not occur again as I had a good impression in another Dawai hotel.

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the inconvenience, as the content and wording of the plan may differ depending on each hotel. As a member of the Roynet Hotels Group, we will do our best to respond appropriately. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the inconvenience, as the content and wording of the plan may differ depending on each hotel. As a member of the Roynet Hotels Group, we will do our best to… Show more

    Daiwa Roynet Utsunomiya
    31 December 2023
  • Julian

    Reviewed: 3 December 2023 · Stayed in November 2023

    Verified review
  • Chan

    Reviewed: 29 November 2023 · Stayed in November 2023

    Verified review

    Good Location , and big room

    Property response:

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. We will continue to strive to improve and improve so that we can welcome you with the best hospitality. Thank you very much for taking the time to post your valuable feedback. All of our staff are looking forward to your next visit.

    Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. We will continue to strive to improve and improve so that we can welcome you with the best hospitality. Thank you very much for t… Show more

    Daiwa Roynet Utsunomiya
    7 December 2023
  • See the hotel
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Hôtel L'Abbaye

Calvi, France

Tingala Lodge - Bed in the Bush

Phalaborwa, South Africa

Dar Bouanani

Asilah, Morocco

Hostal Restaurante El Castillo

Olmillos de Sasamón, Spain

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...