Reviews of Daiwa Roynet Utsunomiya 3 stars
321-0953 Tochigi, Utsunomiya, Higashi Shukugo 1-4-14, Japan

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Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewExcellent property in a great location—modern serviced apartment with all facilities, right next to Utsunomiya Station for easy access by public transport. Outstanding service from the staff—simply excellent.
Missed the breakfast as it has already been booked. Would have booked earlier if knew.
hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can welcome our guests with the best hospitality. Thank you very much for taking the time to leave us your valuable feedback during your busy schedule. All of our staff look forward to welcoming you again.
hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can … Show more
Reviewed: 13 March 2025 · Stayed in February 2025
Verified reviewOntbijt was goed
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your kind words. Our hotel is about a 3-minute walk from JR Utsunomiya Station. It is about a 1-minute walk from the LRT station to our hotel. We are confident that we will be of service to you as a base for your business or sightseeing. We will continue to strive to provide the best hospitality possible to our guests. All our staff look forward to welcoming you again.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your kind words. Our hotel is about a 3-minute walk from JR Utsunomiya Station. It is about a 1-minute walk from the LRT station to our hotel. We ar… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewNice staff,nice location with nice space of the room,also I had nice experience in this hotel.
hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can welcome our guests with the best hospitality. Thank you very much for taking the time to leave us your valuable feedback during your busy schedule. All of our staff look forward to welcoming you again.
hank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the late reply. We are grateful for your perfect score and kind words of praise for our staff. We will continue to strive to improve ourselves so that we can … Show more
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewIt was near the station, good location, friendly staffs, our request was successfully granted quickly.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. Located about 3 minutes walk from the east exit of JR Utsunomiya Station, we are a hotel that can help you with your travels. We will continue to aim to be a hotel that pleases our customers. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. Located about 3 minutes walk from the east exit of JR Utsunomiya Station, we are a hotel that can help you with your travels. We w… Show more
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewGreat location
The bed was very solid...not very comfortable...
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. There are still many areas where we can improve, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. There are still many areas where we can improve, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewEverything!!!
Nothing!!!
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your high evaluation and compliments. We will continue to strive to welcome our customers with the best hospitality. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your high evaluation and compliments. We will continue to strive to welcome our customers with the best hospitality. All of our staff are looking fo… Show more
Reviewed: 18 October 2024 · Stayed in September 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewVery well appointed, close to the train station, the staff are friendly yet very efficient and their level of English is very good. The breakfast is good too.
Nothing.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are all humbled by your high evaluation. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are all humbled by your high evaluation. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. T… Show more
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewVery clean facility. Nice massage chair in the room.
Room cleaning frequency policy
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedback. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We still have some areas to go, so we will continue to study hard and strive to welcome our customers with the best hospitality. Thank you very much for your valuable feedbac… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewBreakfast is good. Hotel location is good near the station.
Thank you very much for your continued patronage of Daiwa Roynet Hotel Utsunomiya. I apologize for the late reply. We would like to take this opportunity to thank you for your kind words. I think there are still some areas where we can't reach our goal. All of our staff will continue to strive to provide our guests with the best hospitality. Thank you very much for taking the time to share your valuable feedback. All of our staff are looking forward to your next visit.
Thank you very much for your continued patronage of Daiwa Roynet Hotel Utsunomiya. I apologize for the late reply. We would like to take this opportunity to thank you for your kind words. I think there are still some areas where we can'… Show more
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 11 March 2024 · Stayed in February 2024
Verified reviewReviewed: 14 February 2024 · Stayed in January 2024
Verified reviewEverything is great.
Nothing
Thank you very much for staying at Daiwa Roynet Utsunomiya. Also, I apologize for the late reply. We are very humbled by your high evaluation and compliments. At our hotel, standard single rooms are approximately 18 m² in size, and standard twin rooms are approximately 27 m² in area. The standard twin room has a separate floor plan for the toilet and bathroom, so we hope you will have a relaxing stay. Some twin bedrooms are also equipped with massage chairs. If you have a chance, please try it again. Thank you very much for taking the time to post your valuable feedback. All of our staff are looking forward to your next visit. 編集 削除 編集 削除
Thank you very much for staying at Daiwa Roynet Utsunomiya. Also, I apologize for the late reply. We are very humbled by your high evaluation and compliments. At our hotel, standard single rooms are approximately 18 m² in size, and standard… Show more
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 18 December 2023 · Stayed in December 2023
Verified reviewLocation, and the staff who helped to correct the problems that they did.
I booked 2 adults and 1 teenager. I was given three beds in other Daiwa hotels during the trip. I did not expect that this hotel has to do the same in a twin room. However, it is a extremely bad experience to see only two pillows and two pairs of slippers,though3 tooth pastes and brushes. I was even told that the kid would not need breakfast voucher and can go with us. But when we reach the restaurant, it wasn't the case. We thanks the staff ( the lady staff who gave us the extra pillow and the slipper and a male staff who gave us another breakfast voucher in the morning. However, it was not acceptable to receive such an experience when checking in. I hope that this basic issue would not occur again as I had a good impression in another Dawai hotel.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the inconvenience, as the content and wording of the plan may differ depending on each hotel. As a member of the Roynet Hotels Group, we will do our best to respond appropriately. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We apologize for the inconvenience, as the content and wording of the plan may differ depending on each hotel. As a member of the Roynet Hotels Group, we will do our best to… Show more
Reviewed: 3 December 2023 · Stayed in November 2023
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewGood Location , and big room
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. We will continue to strive to improve and improve so that we can welcome you with the best hospitality. Thank you very much for taking the time to post your valuable feedback. All of our staff are looking forward to your next visit.
Thank you very much for staying at Daiwa Roynet Hotel Utsunomiya. We are honored to receive your compliments. We will continue to strive to improve and improve so that we can welcome you with the best hospitality. Thank you very much for t… Show more