Ontbijt was goed

Stayed in February 2025

Nice staff,nice location with nice space of the room,also I had nice experience in this hotel.

Stayed in February 2025

It was near the station, good location, friendly staffs, our request was successfully granted quickly.

Stayed in January 2025

Nothing!!!

Everything!!!

Stayed in November 2024

Nothing.

Very well appointed, close to the train station, the staff are friendly yet very efficient and their level of English is very good. The breakfast is good too.

Stayed in October 2024

Room cleaning frequency policy

Very clean facility. Nice massage chair in the room.

Stayed in October 2024

Breakfast is good. Hotel location is good near the station.

Stayed in September 2024

Nothing

Everything is great.

Stayed in January 2024

Customer Service could have been more friendly at the reception counter. Staffs are very static and always stationed at the reception counter and not moving elsewhere to welcome incoming and outgoing guests at the lobby area.

The Hotel is best for Business Trips, as we work out most of the day. And at the end of the day. Rest and Recharge to another day. The Rooms are comfortable, and it is very near to the Utsunomiya JR Station.

Stayed in September 2023

Nothing much.

The hotel was located very near the conference place and very conveniently around certain 24/7 convenience stores as well. Purely a business kind of hotel and didn’t expect much nice decos but overall comfortable to stay in.

Stayed in July 2023

The room was nice and big as we booked three bedroom for 2 people. It have massage chair and bathroom is big for this room type. The toilet is separate from bathroom which I really appreciate.

Stayed in March 2023

Easy walk from train station. Close to convenience stores. Friendly and helpful front counter staff.

Stayed in April 2023

great location. Clean and quit

Stayed in March 2023

Nothing

Location n convenient to move around city

Stayed in March 2023

I found the bed quite hard though my wife had no problems.

Near the station, this hotel has excellent check in (2pm) and check out (11am) times and has English speaking staff available. The room - we booked a twin - was spacious with a well-sized bath. We only got fresh towels on the second day so we wouldn't be bothered with cleaning.

Stayed in March 2023

Staffs and room very nice

Stayed in March 2023

Same breakfast everyday. No gym

great location

Stayed in March 2023

A gym would be a great addition for the hotel. Different choices for breakfast throughout the week. It was the same everyday. Unfortunately, one morning at breakfast I was completely ignored by a staff member. While three Japanese guests that walked in after me were seated and served before I was even spoken too. This was absolutely a discrimination issue.

location was perfect

Stayed in February 2023

If you take a shower the whole bathroom floor gets wet

This place is amazing, I managed to get a deal at 4800 single. It's close to the station, modern decor, comfy beds, pretty large, cool bathroom.

Stayed in December 2022

The room size was a bit small for a family of 1 adult and 2 children. We had difficulties to open up our luggage in the limited space. Bed was a bit hard, and our check in process took quite some time as the front desk staff mixed up my booking details with someone else's. The hotel's internal heater temperature was quite high once we entered the lobby itself, it was quite stuffy.

The superb location near Utsunomiya Station

Stayed in January 2023

Nothing I can complain.

Bath tub is wider than usual. Breakfast is very nice

Stayed in January 2023

We stayed one night in the Deluxe Twin Room for three of us. Room is clean and neat, size is ok as described. Each bed was big. With the 3rd bed installed, the room became smaller :-) It was a surprise to see the massage chair inside the room, it could be an add-up bonus for some guests, but for us, we prefer more area in the room :-) The toilet was separated with the bathroom, convenient for family. But the door to separate the bathtub and the powder room was a glass door, so only one person occupy the whole bathroom at a time. The restaurant for breakfast was pretty. They provided three choices: 2 Japanese set and 1 Western set. They also provided Japanese appetizer, coffee, tea, juice etc. Their own car park was small, parking fee for overnight was Yen 1,000. But you may choose to park just opposite for Yen 800 or other nearby carpark with similar charges.

Stayed in December 2022

On the map, it was right in front of Utsunomiya station but it was invisible and a bit hard to locate the hotel from the station. Even though we put the "do not need to clean our room" sign, they provided ALL amenities by hanging big practic bags on the door.... from the "save the environment" point of view, it was totally unnecessary....

Confortable stay. Good location, nice massage chair in our room.

Stayed in December 2022

Mattresses were hard, only two pillows (one pillow per bed)

Excellent location, clean room, prompt service, nice massage chair and recliner chair and great desk/work space.

Stayed in December 2022