Reviews of Daiwa Roynet Hotel Numazu 3 stars
410-0801 Shizuoka, Numazu, Otemachi 1-1-4, Japan

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewSummer time in japan is crazy hot and it's very difficult to find an hotel that when u turn the shower on cold is likely cold mist of the time is warm beacuse the heat makes the pipe hotter and as consequence the cold water is warm,but in Numazu it was not cold but at least closer to cold than warm so big point for that. The hotel staff are amazing ,they tried to accommodate my expectations on things so customer service was great. The room.is spacious, bright and the view was nice .
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe staff were really friendly, and we appreciated the spacious room. The location worked well for our trip—being close to the train station made getting around easy and convenient.
Thank you for your positive feedback! We are delighted to hear that you enjoyed our friendly staff, spacious accommodations, and convenient location near the train station. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Daiwa Roynet Hotel Numazu
Thank you for your positive feedback! We are delighted to hear that you enjoyed our friendly staff, spacious accommodations, and convenient location near the train station. Your satisfaction is our priority, and we hope to welcome you back … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewCentral location and near the station. Good modern hotel.
Nothing
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our central location and modern amenities. We hope to welcome you back for another enjoyable visit.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe staff was really polite. Every part of the hotel was clean, and the bathroom was really good.
Thank you for your kind words regarding our staff and the cleanliness of the hotel. We are delighted to hear that you enjoyed your stay and found the bathroom to your satisfaction. Your feedback is greatly appreciated.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocality is in the center of Numazu, near rail station and combi stores such as Lawson, 7/11. We got a room with a wonderful view of Mt. Breakfast was OK and there was plenty to choose from but there were no English translations - when you ate most of the food you didn't know what it was unless you used a translator. The reception staff was very nice and helpful.
The mattress on the bed was springy and less comfortable, it was also smaller in size even though it was a double bed. Since there were two of us, we were a bit crowded. There was only one duvet, but the reception was happy to provide us with an extra blanket.
Thank you for sharing your feedback regarding your recent stay with us in Numazu. We are pleased to hear that you enjoyed the central location near the rail station and appreciated the beautiful view of Mt. Fuji from your room. We strive to provide a pleasant breakfast experience and we acknowledge your feedback regarding the lack of English translations. We will certainly consider your comments as we work on improving our breakfast offerings. Regarding the comfort of the mattress, we understand how important a restful night’s sleep is, and we will take your comments into account as we continually assess our accommodations. We appreciate your understanding in receiving an extra blanket from our reception staff. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.
Thank you for sharing your feedback regarding your recent stay with us in Numazu. We are pleased to hear that you enjoyed the central location near the rail station and appreciated the beautiful view of Mt. Fuji from your room. We strive to… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewThe room was clean, friendly and accommodating staff, breakfast was really delicious.
It's my fault for walking in the corridor with the smoking rooms, but it was really smelly.
Thank you very much for staying at the Daiwa Roynet Hotel Nuwazu. Thank you for your high evaluation of our staff and breakfast. We are honored to receive your high evaluation of our staff and breakfast. We are relieved to hear that you had a pleasant stay with us. We are sorry to hear that you had a pleasant stay at our hotel. We are sorry to hear that you had a pleasant stay and that you had a pleasant stay. We apologize for the inconvenience. We hope to see you again when the opportunity arises. We look forward to seeing you again.
Thank you very much for staying at the Daiwa Roynet Hotel Nuwazu. Thank you for your high evaluation of our staff and breakfast. We are honored to receive your high evaluation of our staff and breakfast. We are relieved to hear that you had… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewBigger than most hotel rooms. Breakfast was tasty and they had very nice and hardworking staff (Boa Café). Close to bus/train station and konbinis, a lot of restaurants nearby and the city is very charming so staying here is a top recommendation. We had a massage chair in our room. Shower was very good. Comfiest linen robe of all hotels we've been. Staff were extremely courteous and kind.
The rooms seemed a bit dated but they made up for how clean they left it. Probably a bit of refresh/repainting as it had a very subtle old room smell, which didn't bother us but may be noticeable by more sensitive noses. Maybe deodorize the elevators which had a bit of cigarette smell from smoking guests.
Thank you very much for staying with us. We appreciate your high evaluation of our hotel. This year marks the 11th anniversary of our hotel. We have been conducting sequential maintenance of our facilities and interior design. We will continue to do our best at to provide you with peace of mind and safety. Thank you very much for your valuable feedback. We sincerely look forward to welcoming you again. Translated with DeepL.com (free version)
Thank you very much for staying with us. We appreciate your high evaluation of our hotel. This year marks the 11th anniversary of our hotel. We have been conducting sequential maintenance of our facilities and interior design. We will cont… Show more
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewRoom and Location of the Hotel Close from station and supermarket
None
Thank you for staying at the Daiwa Roynet Hotel Nuwazu. How was your stay in Numazu? We hope you will stay with us again next time you visit Numazu!
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBreakfast was excellent with various of choices.
Thank you very much for choosing Daiwa Roynet Hotel Numazu. I am relieved to hear that you were satisfied with our breakfast.We hope you will choose our hotel again when you come to Numazu. We look forward to serving you again.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewWonderful staff, impeccably clean, just a few minutes walk from the station and really enjoyed Numazu as a location. There were a good amount of restaurants nearby.
Nothing.
Thank you very much for staying at the Daiwa Roynet Hotel Numazu.We are glad to hear that you enjoyed your stay in Numazu.We are honored to hear your kind words about our location, staff and facilities. We will continue to improve our services based on your valuable feedback. We look forward to welcoming you again.
Thank you very much for staying at the Daiwa Roynet Hotel Numazu.We are glad to hear that you enjoyed your stay in Numazu.We are honored to hear your kind words about our location, staff and facilities. We will continue to improve our servi… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewLooks brand new hotel. Very close to station and shopping mall Plaza verde Nice and standard Daiwa Roynet room Parking available in the mall
Strange smell inside the room, maybe due to fresh painting ?
Thank you for staying at the Daiwa Roynet Hotel Nuwazu. We are relieved to hear that you are satisfied with our facilities. However, we sincerely apologize for the strange smell in the room. We will deodorize the room. We hope that you will stay with us again so that we can give you another chance to recover. Thank you very much for your valuable feedback.
Thank you for staying at the Daiwa Roynet Hotel Nuwazu. We are relieved to hear that you are satisfied with our facilities. However, we sincerely apologize for the strange smell in the room. We will deodorize the room. We hope that you will… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewThe service and facility provided by the hotel like a 5 star hotel. My family got a room facing Mt Fuji with massage chair.
Nil
Thank you very much for staying at the Daiwa Roynet Hotel Numazu. We are very glad to hear that you were satisfied with our facilities. Did you have a good view of Mt fuji. We are very honored that you chose our hotel for your family trip. We look forward to welcoming you again.
Thank you very much for staying at the Daiwa Roynet Hotel Numazu. We are very glad to hear that you were satisfied with our facilities. Did you have a good view of Mt fuji. We are very honored that you chose our hotel for your family trip. … Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewRoom is big for family of 4.
The bedsheets are very noisy when kids moving around while sleeping. No restaurant in the hotel. I would suggest to have a meals service outside breakfast time, at least room service for food.
Thank you for staying at our hotel. As a business hotel, we do not provide room service for meals. Thank you for your understanding. Hotel will continue to make every effort to satisfy our guests. Front desk
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThe laundry machine floor was under entertainment, so the hotel didn’t provide the laundry service ☹️
Thank you for staying at our hotel. We sincerely apologize for any discomfort you may have experienced during your stay. Due to construction work at the hotel, the laundromat was temporarily unavailable. ※Currently available Our entire staff will continue to make every effort to ensure your satisfaction in the future. Front desk
Thank you for staying at our hotel. We sincerely apologize for any discomfort you may have experienced during your stay. Due to construction work at the hotel, the laundromat was temporarily unavailable. ※Currently available Our entire sta… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified review- Efficient and polite staff - Location was very close to Numazu Station. The only caveat is that the layout of the station itself is not good. You cannot easily cross between the north and south exits without entering the ticket gates. If not entering the ticket gate, need to walk a bit longer to use an underground crossing. - Spacious room with efficient layout - Although I only availed of the buffet breakfast once, I find the variety and taste of the food to be quite good. - Eco-friendly with option to request for cleaning or just towel replacement - Laundry machines can use cashless payment, in my case, GCash - View of Mt. Fuji from windows in the elevator area. There is also a building, Plaza Verde, with a rooftop to get a view of Mt Fuji (Note: I went in December so there is already snow cap. Not sure if it will be obvious around summer time)
The only thing that prevented me from giving a perfect rating were the stains I found: - in the toilet bowl: not too obvious and f standing directly in front, but only from the side because the stain was in one of the holes used for the flush - in one of the pillow case - only happened once and was very small
Thank you for staying at our hotel. We are very happy to hear that you enjoyed your stay at our hotel. Hotel will continue to make every effort to satisfy our guests. We look forward to welcoming you again. Front desk