Summer time in japan is crazy hot and it's very difficult to find an hotel that when u turn the shower on cold is likely cold mist of the time is warm beacuse the heat makes the pipe hotter and as consequence the cold water is warm,but in Numazu it was not cold but at least closer to cold than warm so big point for that. The hotel staff are amazing ,they tried to accommodate my expectations on things so customer service was great. The room.is spacious, bright and the view was nice .

Stayed in August 2025

The staff were really friendly, and we appreciated the spacious room. The location worked well for our trip—being close to the train station made getting around easy and convenient.

Stayed in August 2025

Nothing

Central location and near the station. Good modern hotel.

Stayed in August 2025

The staff was really polite. Every part of the hotel was clean, and the bathroom was really good.

Stayed in June 2025

The mattress on the bed was springy and less comfortable, it was also smaller in size even though it was a double bed. Since there were two of us, we were a bit crowded. There was only one duvet, but the reception was happy to provide us with an extra blanket.

Locality is in the center of Numazu, near rail station and combi stores such as Lawson, 7/11. We got a room with a wonderful view of Mt. Breakfast was OK and there was plenty to choose from but there were no English translations - when you ate most of the food you didn't know what it was unless you used a translator. The reception staff was very nice and helpful.

Stayed in May 2025

It's my fault for walking in the corridor with the smoking rooms, but it was really smelly.

The room was clean, friendly and accommodating staff, breakfast was really delicious.

Stayed in March 2025

The rooms seemed a bit dated but they made up for how clean they left it. Probably a bit of refresh/repainting as it had a very subtle old room smell, which didn't bother us but may be noticeable by more sensitive noses. Maybe deodorize the elevators which had a bit of cigarette smell from smoking guests.

Bigger than most hotel rooms. Breakfast was tasty and they had very nice and hardworking staff (Boa Café). Close to bus/train station and konbinis, a lot of restaurants nearby and the city is very charming so staying here is a top recommendation. We had a massage chair in our room. Shower was very good. Comfiest linen robe of all hotels we've been. Staff were extremely courteous and kind.

Stayed in April 2025

None

Room and Location of the Hotel Close from station and supermarket

Stayed in April 2025

Breakfast was excellent with various of choices.

Stayed in March 2025

Nothing.

Wonderful staff, impeccably clean, just a few minutes walk from the station and really enjoyed Numazu as a location. There were a good amount of restaurants nearby.

Stayed in March 2025

Strange smell inside the room, maybe due to fresh painting ?

Looks brand new hotel. Very close to station and shopping mall Plaza verde Nice and standard Daiwa Roynet room Parking available in the mall

Stayed in March 2025

Nil

The service and facility provided by the hotel like a 5 star hotel. My family got a room facing Mt Fuji with massage chair.

Stayed in January 2025

The bedsheets are very noisy when kids moving around while sleeping. No restaurant in the hotel. I would suggest to have a meals service outside breakfast time, at least room service for food.

Room is big for family of 4.

Stayed in January 2025

The laundry machine floor was under entertainment, so the hotel didn’t provide the laundry service ☹️

Stayed in January 2025

The only thing that prevented me from giving a perfect rating were the stains I found: - in the toilet bowl: not too obvious and f standing directly in front, but only from the side because the stain was in one of the holes used for the flush - in one of the pillow case - only happened once and was very small

- Efficient and polite staff - Location was very close to Numazu Station. The only caveat is that the layout of the station itself is not good. You cannot easily cross between the north and south exits without entering the ticket gates. If not entering the ticket gate, need to walk a bit longer to use an underground crossing. - Spacious room with efficient layout - Although I only availed of the buffet breakfast once, I find the variety and taste of the food to be quite good. - Eco-friendly with option to request for cleaning or just towel replacement - Laundry machines can use cashless payment, in my case, GCash - View of Mt. Fuji from windows in the elevator area. There is also a building, Plaza Verde, with a rooftop to get a view of Mt Fuji (Note: I went in December so there is already snow cap. Not sure if it will be obvious around summer time)

Stayed in December 2024

We loved staying here. Staff were helpful - we got a discount coupon for the restaurants next door. The rooms were large and clean. The amenities were good. And you can get additional amenities at the lobby. Close to the bus stops and train station. You can take the bus to the port and sea aquarium. And you can rent bicycles nearby. There is a convenience store next to the property. Breakfast was nice with a lot of Japanese food. We had a big family so we got the connecting rooms which is very good for big families. Compared to the big city the rooms were big.

Stayed in December 2024

Everything was fine.

It was connected to the conference venue that I had to attend. It is also very close to the JR station. Everything was fine for me on this occasion.

Stayed in December 2024

Nice new rooms facing mt fuji. Very large room and in particular love the size of the toilets. Massage chair was really great too

Stayed in December 2024

The staffs were very friendly and the room is spacious. The view out of my room window is Mt Fuji

Stayed in December 2024

Nothing

Well located, great views of Mt Fuji from the room, comfortable beds

Stayed in November 2024

Close to station and easy check-in/check out

Stayed in November 2024

The breakfast was delicious and the location to restaurants and the station was nice

Stayed in November 2024

Not much.

The location, cleanliness and the bed.

Stayed in November 2024

Great room, very clean, nice view from our room on the 8th floor. Decent selection of food for breakfast. Convenient parking in the garage below the hotel.

Stayed in November 2024