Reviews of Daiwa Roynet Hotel Kobe Sannomiya 3 stars
651-0087 Hyogo, Kobe, Chuo-ku Gokodori 5-1-6 , Japan

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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEarly check in with a charge is possible. There is also half day rate for super late check out at 10pm. Bathroom is spacious. Plenty of convenience stores, cafes and restaurants nearby
Bed not comfortable for people with existing back pains. Only 1 pillow provided
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely lo… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewKind staff, clean room, really nice breakfast in a spacious dining area.
The bathroom was clean and very large with a nice bath but felt a little old. Tv was a little small. More sound proofing is required to eliminate all noise but what can be heard is not too noticeable.
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We are very pleased to hear that you were satisfied with our breakfast and the cleanliness of your room. However, we apologise for any inconvenience caused by the deterioration of the facilities. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We are very pleased to hear that you were satisfied with our breakfast and the cleanliness of your room. However, we apologise for any inconvenience caused by the de… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewGreat location and friendly staff!
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely lo… Show more
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewLocation
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to improve our services so that our guests can spend their precious time comfortably, We will continue to strive to improve our services to provide you with even more comfortable space to spend your precious time in comfort. We look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to improve our services so that our guests can spend their precious time comfortably, We will continue to strive to improve our services to provide y… Show more
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified review5-10 mins walk from the train station. Very helpful staff at check in. Busy neighbourhood with restaurants, department stores etc. It's a fairly new budget hotel that has everything most will need.
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We are very pleased to receive your compliments on our staff's hospitality, and we would like to take this opportunity to thank you for your kind words. We will continue to improve our service quality so that our guests can comfortably spend their precious time with us. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya Translated with DeepL.com (free version)
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We are very pleased to receive your compliments on our staff's hospitality, and we would like to take this opportunity to thank you for your kind words. We will c… Show more
Reviewed: 28 June 2024 · Stayed in April 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 18 May 2024 · Stayed in May 2024
Verified reviewClean, well run property. Good location.
Nothing.
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. Thank you very much for your kind contribution. We will continue to strive for further improvement of our services. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. Thank you very much for your kind contribution. We will continue to strive for further improvement of our services. We sincerely look forward to welcoming you again. … Show more
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 January 2024 · Stayed in January 2024
Verified reviewIt was a very nice sized room. I liked the air purifier!
The curtains were a bit dusty and my allergies were activated.
Thank you very much for choosing Daiwa Roynet Hotel Kobe Sannomiya. We thank you again for taking the time to write this review. We have reported the room cleaning to the cleaning supervisor and staff and have given them further instructions. We are very sorry that we could not provide you with a satisfactory stay. Please accept our sincere apologies. We will make every effort to improve our operations and provide you with a service that will satisfy your needs. We look forward to your continued patronage in the future. Daiwa Roynet Hotel Kobe Sannomiya (Tranced with DeepL)
Thank you very much for choosing Daiwa Roynet Hotel Kobe Sannomiya. We thank you again for taking the time to write this review. We have reported the room cleaning to the cleaning supervisor and staff and have given them further instruction… Show more
Reviewed: 8 January 2024 · Stayed in December 2023
Verified reviewReviewed: 8 January 2024 · Stayed in December 2023
Verified reviewReviewed: 8 January 2024 · Stayed in December 2023
Verified reviewReviewed: 7 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 December 2023 · Stayed in December 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewLocation
The bed is hard
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely look forward to welcoming you again. Daiwa Roynet Hotel Kobe Sannomiya
Thank you very much for staying at the Daiwa Roynet Hotel Kobe Sannomiya. We will continue to make efforts to improve our services to provide a more comfortable space for our guests to spend their precious time comfortably. We sincerely lo… Show more
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewStaff and the cleanliness. Great value for money for the room space.
Everything was nice and comfortable. The buffet area just needs a space refresher.