Reviews of Kitayuzawa Mori no soraniwa 4 stars
052-0316 Hokkaido, Date, Otaki-ku Kitayuzawa Onsen-cho 300-7, Japan

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewVery nice and clean. I like hot springs and food very good. The hotel have small playground for the kids
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Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewVery big onsen with various pools, great choice in breakfast and Dinner. Free parking
Too loud Music in Restaurant
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewOutdoor pool and indoor playground
Tiny bathroom and indoor playground facilities that are worn out.
Reviewed: 13 July 2024 · Stayed in June 2024
Verified reviewThere was a wide variety of food options in the canteen.
The ventilation was poor inside the room. AC was either not working or too weak that we felt suffocated even after turning the fan on for the entire night.
Reviewed: 4 June 2024 · Stayed in April 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewKids friendly with many activities
Reviewed: 18 March 2024 · Stayed in February 2024
Verified reviewReviewed: 30 January 2024 · Stayed in January 2024
Verified reviewThe buffet was great with the only downside is everyday are the same. Good service and helpful staff. Nice indoor playground so kids can play while parents eating. Room Tatami was nice with plenty of size so we can enjoy some nice family time inside room.
Location is not that convenient, winter time can be difficult to reach by driving. But that's ok
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewOnsen experience was good. Particularly appreciated the free flow soups during tea time. Large and spacious lobby and room.
The children’s pool area was too close to the Onsen, hence unable to enjoy some peace and quiet while soaking in the hot water due to too much shrieking and roughhousing from the children. Some control would have been appreciated. Not a place for couples or singles.
Reviewed: 5 January 2024 · Stayed in December 2023
Verified reviewWe like the onsen, which provides us a good relax bath after a whole day tour. There's a lot of choices of dishes for the buffet dinner and breakfast.
nothing
Reviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 11 October 2023 · Stayed in October 2023
Verified reviewHuge and very comfortable room (s) Staff friendly and helpful
Very much a family with children hotel - which was clear - but given a holiday weekend it really was family focused.
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewThe first excellent service
Some things looked like they needed repair, like to outdoor hot springs, but did not take away from the functionality of the property.
Reviewed: 19 July 2023 · Stayed in June 2023
Verified reviewAwesome hotel, really enjoyed it. Its aimed toward families, I wouldnt come here unless you have kids. Helpful staff and the room was big.
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 June 2023 · Stayed in May 2023
Verified reviewReviewed: 5 June 2023 · Stayed in May 2023
Verified reviewI love how thoughtful the place is for families esp. preschooling children or younger. They had kids in mind in every aspect of the place. From rooms, to onsen, the pool and even a kids buffet spread.
Nothing actually but own transport is expected or you would be stuck at the resort because it is in the middle of the forest.
Reviewed: 8 February 2023 · Stayed in February 2023
Verified reviewReviewed: 30 January 2023 · Stayed in December 2022
Verified review