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Everything is super.

Stayed in August 2025

Hotel was so clean and simple. Location was perfect, close to the prime locations in Shinjuku, but also quiet. The hotel also helped arrange luggage delivery to Kyoto for us! Would definitely come back to stay here next time I come to Japan!

Stayed in September 2025

We had a large room, but was split into 1 bunk bed and 2 double beds. So with 4 people, my kid had to sleep in between us.

There was an actual reception, although you could check in through a terminal, somebody was actually there to set us up. We arrived early but our room was already prepared and everything was new and clean! Washing machines with dryer function available in our room, great Japanese bathroom (without stool & mirror). Location is crawling distance from Shin-Okubo (1 stop from Shinjuku). Metro a little further out, but walkable. Drinking water dispenser and lots of extra's (E.g. rehydration candy during hot season, toothbrush, etc.). Even had a scale to weigh suitcases before departure!

Stayed in August 2025

It was super clean, the beds were very comfortable. We were traveling with our two kids (11 and 14), and many hotels require booking two separate rooms for families. This hotel was perfect, it offered one room for two adults and two children, the room is big. there was a washing machine in the bathroom.

Stayed in September 2025

It smelled like bathroom out in the room, but it was alright

Location, amenities and staff

Stayed in September 2025

Absolutely brilliant stay at da Haus, highly recommended and will stay again if we return to Japan in the future. Perfect for a stay in Shinjuku, great location for surrounding areas (Kabukicho etc) close to 2 train stations, Shin-Okubu being the main one. This station will get you to all the main areas or connect you through other stations. Top tip, get a Pasmo or Suica card for easy train payments, we went with Pasmo, best thing we did for paying at train stations. da Haus has all you need for a great stay in Shinjuku, comfortable beds, small kitchen area in room, hob, sink , small fridge , microwave, Kettle etc. Also room controlled Air con and hot water controlled in room. Modern toilet with all the jets on, walk in shower was very good. Large TV get Netflix, YouTube, Amazon etc. Also there are coin washing machines and dryers if you need them, smoking area with drinks vending machine (cheap prices). Staff are happy, friendly and very helpful. Very happy with da Haus, get yourself booked in, you won't regret it. Very happy customers.

Stayed in August 2025

Nothing

Lovely staff spotless comfortable and convenient

Stayed in August 2025

Nothing.

Modern clean interior. Great layout. Washer/Dryer in the room and a small kitchenette. Lovely, friendly and super helpful staff. Set back from the busy Main Street but still in a busy area with choice of two stations.

Stayed in August 2025

We had a lot of luggage so the room felt a little cramped at times with 4 of us in there but if you don't have much luggage or less people staying, it would be much more comfortable.

The staff was extremely helpful during our whole stay. The beds were comfortable and the cleaning was upto our standards. We were provided with clean slippers and towels after each cleaning session. Even if you don't want cleaning, you can still receive clean towels. The bathtub and the shower was really nice.

Stayed in August 2025

Well thought-out use of space. The room isn’t large, which was expected, but what truly impressed me was how they anticipated every need, providing thoughtful touches from room slippers to laundry detergent.

Stayed in August 2025

There were two main downsides: the ladder to the bunk bed is vertical and steep, not very easy to climb; the air con directly points to the bed, which is not super pleasant during night. All the rest is amazing. I'd definitely recommend it.

Da Haus Shinjuku is a comfortable accommodation conveniently located next to two JR lines in Okubo, which made our trip and commuting super easy. The staff is kind and helpful. There are many services available: washing machines, dryers, water machine, a digital scale, toothpaste, umbrellas, and many more. The room was spacious and super clean, same as the bathroom. It included a desk with chairs, a fridge, a sink, an induction cooker, and air con.

Stayed in August 2025

Not much space to open our suitcases because the beds were so wide. It's fine for us because we only had 1 large suitcase, but families may struggle if there are more suitcases.

Spotlessly clean in the room, bathroom, and common areas. Beds were very wide and comfortable too. Staff communicated well in English and they were very accommodating to help us store our luggage after we checked out. Location was excellent, near metro and food places. Room was very quiet at night and we felt safe with the digital locks at main entrance and our room. We had a great rest.

Stayed in August 2025

Nothing

Location & staff, ‘big’ room (Japan standards), washing machine, soap, full amenities, superfriendly and helpfull staff

Stayed in August 2025

At night can be a little shady

Location steps to train station

Stayed in June 2025

The layout, structure, and lighting of the room were uncomfortable.

Welcoming staff and central location

Stayed in July 2025

nothing.

We recently stayed at da Haus Shinjuku and were genuinely impressed by how well it suited our family’s travel style. The location is incredibly convenient—just a short walk from Shin-Okubo Station and surrounded by restaurants, shops, and even Don Quijote for last-minute essentials. Despite being in a lively neighborhood, the property felt safe and surprisingly quiet at night. The room was compact but cleverly designed, with two queen beds and a bunk bed that comfortably fit our group. We especially appreciated the in-room washer and dryer, which made a huge difference during our multi-day stay. The kitchenette, complete with a microwave and stovetop, added a homey touch and gave us flexibility with meals. Staff were warm and helpful, even offering thoughtful extras like bubble wrap and tape for packing souvenirs. While reception isn’t staffed 24/7, the self check-in process was smooth and secure. One small note: storage space is limited, so organizing luggage efficiently is key.

Stayed in July 2025

Located in a small side street in not the most picturesque neighborhoods.

Between two train and very convenient Was clean and staff were helpful In room laundry

Stayed in July 2025

Nothing to report here. We were all very happy with our stay!

The property is in a very convenient quiet location even though it's in Shinjuku. It is very close to shopping, great food and public transportation. It was also was very clean. The staff were incredibly responsive, resourceful and friendly. I appreciate all the amenities: toiletries, laundry detergent, coffee, tea and the comfortable beds! I also appreciated the fact that they received our shipped luggage two days in advance, held our luggage since check in time was later than we arrived and they were kind enough to bring our baggage up to our room even though we didn't request them to. This relieved us of the stress to bring our luggage up and we were able to go straight to our room. Check in and check out process was also very efficient! I'll definitely stay with Da Haus again in the future and highly recommend that you stay there the next time you plan to visit Tokyo!

Stayed in July 2025

We had a twin room with bunk bed and the ladder to the top bunk was a little challenging because the top rung was attached on three sides and couldn’t be grasped.

We loved the location of this hotel, the clean and modern style.

Stayed in July 2025

It has a little bit of an Airbnb feeling to it - the staff isn’t at the front desk 24/7 (like a hotel), so you’ll be given a check-in code if you arrive after hours. This wasn’t a problem for us, but I could see how it might feel a little sketchy for other guests. We also wish we were given more than 1 pillow per person

The front desk staff was very kind and welcoming. The room itself was larger than we expected - it had a cool layout and a nice bathroom with a washing machine and spacious shower. The check-in experience was quick and easy. We especially loved how da Haus has a scale in the lobby so we could check if our luggage was overweight. They also provide bubble wrap and tape in case you’re bringing fragile items back home. The location was great for us, mere minutes away from Shin Okubo station, & close to vending machines, McDonald’s, convenience stores, restaurants, etc. We definitely would recommend others to stay here.

Stayed in July 2025

Beds are small

Good location, kind staff, clean and good facilities,

Stayed in July 2025

Nothing

It's clean and well presented and the beds were comfortable.

Stayed in July 2025

Small, no place for the luggy

Clean, accommodating staff, location is good

Stayed in July 2025

Only place to store your luggage was in the main thoroughfare in the room. Fine if you have only one suitcase or are happy to jump over them, otherwise makes room quite cramped.

Quiet but central location, close to all the shops, restaurants and train station, excellent value for money and super helpful staff.

Stayed in July 2025