Reviews of Hotel Crystal Gate Nagoya - Couple Hotel 2 stars

The room is wide , amenities are complete Free drinks and free breakfast included.

Facilities is very nice

Space is narrow

I thought the room I reserved is with karaoke

Helpful staff, closer to my event venue

You can’t lock or unlock the doors of your room as per your wish. It’s locked and unlocked centrally by the staff only. When you’re leaving the room your room is either unlocked till you come to the reception or you have to call the operator and ask them to lock the door. They don’t give you a key card. When you go inside the room, they lock you from reception and if you want to go out, you need to call reception and ask to unlock the door. Like in a prison. When the staff brings breakfast in the morning, they just ring the bell, knock and enter the room because they are able to unlock the door before coming & you can do anything from inside. No privacy or security. Staff don’t speak any English. Just one speak a little bit of English.

Great hotel, very spacious. The front desk staff was very helpful when we forgot to bring a phone charger. We were able to choose our breakfast and it was delivered to the room.

The bed was a little hard and the bath doesn't have a reheat function.

We found very little we liked, other than the size of the rooms was large comparatively to other rooms in Japan.

The rooms locked from the outside so we could not leave our rooms without calling reception to unlock. They barely answered the phone so we waited 30 mins to be able to leave. Reception did not speak English so communication was impossible. The rooms were obviously used for adult purposes and were very uncomfortable with the inappropriate “extras” in the room. Cannot check in until 7pm which is very inconvenient. An overall VERY uncomfortable feeling and we felt unsafe. We did not stay beyond 1 night and found other accomodation. Wasn’t close to the station for day trips or food at all.

Beautiful Facilities

Cost per night

This hotel was so bad we left immediately.

This hotel was like nothing I’d seen before. This was a sex hotel. Nothing in the listing prepared us for what we walked into. Worst hotel experience I’ve ever had by a mile. Felt gross just entering the lobby.

* Bath * Breakfast

All rooms were *smoking*

The food .

Nothing ,it could have been cheaper

The facilities and the personal hygiene stuff are superb.

The cups for drinking and the clothes are smelly.

Space is great if you have big bags with you, hotel does offer food and room service, the food was great as well! Shower and jacuzzi and amenities were great

It is a bit out of the way, and a bit difficult to find the entrance because of privacy